New Dealership Opening: Pulman ŠKODA Sunderland

SKODA Sunderland new dealership August 2021. Chris Slater, Ian Jarvis and Tony Allen

Pulman Group are proud to announce the opening of their third ŠKODA site now based in Sunderland in the North East of England which has opened up new job opportunities in the area…

Less than ten years ago Pulman Group launched Pulman ŠKODA Durham; a pop-up showroom which displayed only four new cars and was adjoined to the side of their Volkswagen Durham site on Abbey Road. In 2016, Pulman ŠKODA Durham opened a purpose-built showroom which is one of the largest ŠKODA showrooms in the UK. Early 2020, before the pandemic began, Pulman Group acquired their second site, Pulman ŠKODA Cramlington, formerly known as Silbury ŠKODA.

Fast forward to August 2021 and Pulman Group have opened their third ŠKODA site based in Sunderland. The new ŠKODA site joins their already existing Volkswagen Sunderland site on Newcastle Road and is the first SKODA showroom in the UK to launch a digital format retail experience. The new ŠKODA Sunderland site is the only ŠKODA dealership in the area, attracting local ŠKODA owners to use the dealership for their new and used car purchases and ŠKODA servicing needs.

SKODA Sunderland 4 new car showroom

Chris Slater, Commercial Director at Pulman, speaking of the new SKODA dealership stated, “it’s fantastic to be given the opportunity to be the first SKODA retailer in the UK to launch this digital format retail experience.

We are sharing the space within the existing established showroom with our Volkswagen family. It’s a unique setup for the Sunderland customers with 4 models in the showroom and the full range including the new fully electric ENYAQ iV available to experience.  We have the very latest technology in the showroom including our interactive digital touch screen configurator (which includes games for the kids to play, young and old!).”

SKODA Sunderland accessories showroom

The opening of Pulman ŠKODA Sunderland has created new job opportunities both internally and externally. Ian Jarvis, Pulman ŠKODA Durham Sales Manager, has now been appointed to overlook both the Durham and newly opened Sunderland ŠKODA site.

Ian stated, “The opening of Pulman’s third ŠKODA dealership is an exciting time for the Group. Despite the challenges we’ve faced over the past 18 months, our company is going from strength to strength and we’re looking forward to see what the rest of 2021 bring us.”

Two new Sales Executives have joined the Pulman family, one of whom has many years’ experience in the motor industry whereas the other Sales Executive has come from an aviation background. Both Pulman and ŠKODA UK offer continued training and support to ensure their sales team are up-to-date with the latest technologies including EV training on electric vehicles such as the ŠKODA ENYAQ iV.

SKODA Sunderland approved used SKODA models

Pulman Group employ over 250 employees from across the North East in Durham, Sunderland and Northumberland; this truly emphasises that Pulman Group are one big family.

Pulman Group’s award-winning experience of being a top ŠKODA retailer and their current relationship with ŠKODA UK provides a fantastic platform to launch the new showroom successfully. The well-established family-owned retailer have built fantastic customer relationships in the local area for over 23 years.

Pulman – Delivering a fantastic customer experience.

SKODA Sunderland showroom

Be kept up-to-date with the latest news and offers by following our social channels:

Facebook: SKODA
Twitter: SKODA

All-Electric Volkswagen ID.4 GTX: Performance Meets Comfort

The 100% electric Volkswagen ID.4 GTX is now available to order from Pulman Volkswagen in Durham and Sunderland….

The ID.4 GTX is as dynamic as a GTI, as comfortable as an SUV and as sustainable as an ID. Powered by an electric battery (77 kWh) the ID.4 GTX offers up to 301 miles (WLTP) on a single charge

ID.4 GTX at Pulman Volkswagen Durham

Charge on the go with the We Charge App and take the hassle out of charging. From £0 per month, We Charge connects you with charging stations everywhere using the We Connect ID. app and offers exclusive special prices for Volkswagen ID. customers. Find out more about the We Charge app here. 

The electric SUV may look like the ID.4 but it features enhanced technology and features in addition to its sibling, giving the GTX the sports performance model title. The ID.4 GTX is a dynamic all-wheel drive, suitable for all terrains, all year round. Plus by activating the exclusive ‘Traction’ driving mode, this mode provides greater grip and improved adaptive lane guidance even on slippery or loose terrain.

If exclusive design is what you look for in an SUV, the ID.4 GTX ticks this box. On the exterior, the GTX features futuristic 20-inch wheels and a black high-gloss air intake grille, providing a much smoother and lighter ride.


Equipped with the latest innovative technology features, the ID.4 GTX feels more like your driving companion rather than just another SUV; take a look at some of the features below.

The new ID.4 GTX features Voice Assistant, so you can keep your eyes on the road while using the navigation system and accessing your telephone contacts. Simply say ‘Hello ID’ for the assistant to understand your demands.

The optional augmented-reality head-up-display projects important information directly into your field of view on the windscreen. Thanks to augmented reality technology, you see the navigation on the road precisely where you’re driving along or where you need to turn off, meaning you don’t need to take your eyes off the road.

Interior or ID.4 GTX at Pulman Volkswagen


There are currently two trims of the GTX available; the ID.4 GTX and the ID.4 GTX Max.

The ID.4 GTX is available with ‘GTX’ 77kWh (Net) battery 301 mile range (combined WLTP*). Key features include “Discover Max” 12-inch Navigation infotainment display, Augmented Reality Head-up Display, Rear view camera and more.

The ID.4 GTX Max is available with ‘GTX’ 77kWh (Net) battery 291 mile range (combined WLTP*). As well as the features from the ID.4 GTX; the Max trim includes a panoramic sunroof, Climatronic (3-zone) with rear air conditioning control panel, Top-Sport “Plus” in “ArtVelours” microfleece seats and much more.

The electric performance SUV is available in a range of colours, with the ‘King’s Red’ certainly making a statement on the road which complements the striking interior design with the red stitching.


Key Statistics at a glance

  • Acceleration from 0 to 62mph: 6.2 seconds
  • Charging time at home (full charge): 7 hours 30 minutes
  • Range given from a 30 minute Rapid charge: 190 miles


Book a Test Drive in the ID.4 GTX

If you want to find out more about the new Volkswagen ID.4 GTX, contact our Pulman Volkswagen sites across Durham and Sunderland. Why not book a test drive in the new ID.4 GTX, our friendly Volkswagen Specialists will answer any questions you may have.

ID.4 GTX at Pulman Volkswagen Durham

To be kept up-to-date with the latest Pulman Volkswagen News, follow our social channels:

Facebook: Volkswagen
Twitter: Volkswagen

Pulman COVID-19 Update: July 2021

COVID-19 JJuly Update 2021 - Pulman Group

From Monday 19th July 2021, the government will lift all remaining legal restrictions on social contact. However, this does not mean that life will be returning to normal. Caution has been urged by the Prime Minister as the number of COVID-19 cases remains high.

The health and well-being of our customers, employees and the wider community are our priorities. Therefore, we will be remaining cautious and asking our customers when visiting our showrooms to do the same for the benefit and safety of everyone. Take a look at the information below so you know what to expect when visiting our Pulman showrooms from next week.

Face Coverings

The wearing of face coverings when visiting any Pulman Group branch will be optional, the choice remains with the customer. There will be new signage at the entrances which will advise of our new policy around face coverings.

Our employees may continue to wear face coverings, this will be their personal choice. However, on the request of customers, they will be happy to wear a face mask.

Social Distancing

Social distancing in customer facing areas will no longer be required. The one way systems will be removed and customers will be able to move around our showrooms freely. All showroom vehicles will be opened for customers to look inside; we’ll still continue to regularly sanitise them.

Further COVID-19 Measures

Mask Zones

We will operate mask zones at branches where the wearing of a face covering by Pulman employees and members of the public will be required (aside from exemptions). For example, customer toilet facilities and back of house offices where there are high volumes of traffic.

Sanitising Vehicles

Pulman Group will continue to sanitise all vehicles, new, used and customer vehicles whilst in the hands of our aftersales teams. 

Test Drives

Our test drives will remain unaccompanied with customers being able to choose from a selection of pre-defined routes which typically last between 10 and 15 minutes so you can really get the feel and optimum experience of the car.

Video Appointments

If customers would like to book a video appointment with a member of our sales teams, we can offer Zoom, Microsoft Teams or FaceTime options.

Hand Sanitiser Gel

Throughout the branches anti-bacterial gel stations will remain in place alongside complimentary face coverings on request.

Service Department Updates

Our service teams will continue to operate with contactless key drop off areas in our service departments.

When dropping your car off for a service you’ll be required to drop your keys into one of the drop off boxes. Our Service Advisors will sanitise your keys before handing to our Technicians to work on your car. Upon returning to collect your car, your sanitised car keys will be placed in a key drop off box for you to collect. Your paperwork and payment will be taking from a safe distance.

We offer waiting appointments onsite with access to complimentary refreshments, free Wi-Fi and TVs. 

If you’re needing a courtesy car while your car is in for its service, we strongly advise booking in advance to avoid disappointment; we have limited courtesy cars at each site.

Unfortunately at this time, we are still unable to offer lift and collection deliveries to and from your home or place of work.

Finally, from everyone at Pulman Group, we would like to say a massive thank you to everyone who has supported us through this past 18 months. We hope that everyone continues to stay safe. Pulman Group will continue to be guided by the legislation to Deliver a fantastic customer experience.

If you have any further questions regarding the showroom changes, please contact our teams today and we’ll be happy to answer any further questions.

Pulman Volkswagen Contact Us Page

Volkswagen Durham: 0191 336 0030

Volkswagen Sunderland: 0191 541 2025

Pulman SEAT Contact Us Page

SEAT: 0191 582 2967

Pulman CUPRA Contact Us Page

CUPRA: 0191 537 0012

Pulman SKODA Contact Us Page

SKODA Durham: 0191 383 7500

SKODA Cramlington: 01670 601 917

General Email:

Make sure you follow our social media channels to be kept up-to-date with the latest news Pulman Group:


SKODA ENYAQ iV Test Drive Event: 18th to 20th June at Pulman SKODA

SKODA ENYAQ iV Test Drive Event: 18th to 20th June at Pulman SKODA

A new era for SKODA has arrived with the introduction of SKODA’s first fully electric SUV, the SKODA ENYAQ iV…

Be one of the first to test drive the all-new SKODA ENYAQ iV at Pulman SKODA’s test drive event. The test drive event starts on Friday 18th June until Sunday 20th June at both the SKODA Durham and SKODA Cramlington dealerships.

Appointments are limited so don’t miss out and book your test drive today 

The new ENYAQ iV is full of fantastic features offering up to 333 electric miles (WLTP) on a single charge. It’s received the full 5 star safety NCAP rating and has already been awarded the ‘Best Family Car 2021’ by as well achieving the full 5 stars in the safety NCAP rating.

Learn more about the ENAYQ iV features 


At Pulman, we’re still following social distancing and government guidelines. Upon entering our showrooms please ensure you’re wearing a face covering (unless exempt) and please sanitise your hands when entering and leaving our showrooms. In between customer test drives, our SKODA ENYAQ iV receives a full sanitisation clean.

If you’d like to find out more about our test drive event before booking, contact our friendly SKODA Specialists at our Durham or Cramlington dealerships.

Be kept up-to-date with the latest news and offers by following our social channels:

Facebook: SKODA
Twitter: SKODA

The UEFA EURO 2020™ Volkswagen ID.3 Event Now On At Pulman Volkswagen

The UEFA EURO 2020™ Volkswagen ID.3 Event Now On At Pulman Volkswagen

Get £1,000 off the all-electric ID.3 when you book a test drive between 11th June and 11th July…

Volkswagen are the official mobility partner of the UEFA EURO 2020™ football. To celebrate, (in what we all hope will be a fantastic result for England) Volkswagen are offering £1,000 off* the Volkswagen ID.3 when you book a test drive at Pulman Volkswagen between 11th June and 11th July 2021.

The fully electric Volkswagen ID.3 may have came to the market only a short while ago but it’s already carrying a host of awards such as ‘Best Family Electric Car’ at the carwow 2021 Car of the Year Awards, ‘Game Changer of the Year’ at the Awards 2020 and ‘Small Electric Car of the Year’ What Car? Car of the Year Awards 2021 to name a few.

New Volkswagen ID.3 test drive at Pulman Volkswagen

Don’t miss out and book your test drive today. This offer is a for a limited time only.

As well as this fantastic £1,000 test drive offer, here at Pulman Volkswagen we have fantastic savings across our new Volkswagen ID.3 trims, with savings up to £3,800 off RRP.

Take a look at some of the offers below:

  • Save up to £3,800 on the ID.3 Max Pro and Tour Pro S 
  • Save up to £3,000 on the ID.3 Family Pro Performance
  • Save up to £1,550 off RRP on the ID.3 Life Pro Performance 
  • Save up to £1,250 on the ID.3 Style Pro Performance

    Many of these offers are available with stock to drive away now! Meaning from your order date you can expect to be driving away in your new Volkswagen ID.3 between one to four weeks.

Find out more about the ID.3 features


New Volkswagen ID.3 test drive at Pulman Volkswagen

Plus, if that’s enough, the City, Life Pro & Pro Performance, Style and Family Pro & Pro Performance trims are all eligible for the Office for Zero Emission Vehicles (OZEV) Grant of £2,500**.

If you’d like to find out more about the ID.3 event or would like more information on our all-electric ID.3 offers, contact us today. We can offer showroom appointments, test drives and even virtual appointments if you’d prefer to find out more from the comfort of your own home.

To be kept up-to-date with the latest electric news from Pulman Volkswagen, follow our social channels:
Facebook: Volkswagen
Twitter: Volkswagen

*UK retail customers & participating retailers only. Offer available on orders by 11/07/21 for delivery by 30/09/21. **Grant applies where the electric vehicle RRP is less than £35,000. Please visit the website for full details.

New Local Sponsorship Deal For Pulman Volkswagen with South Shields FC Ladies

Chris Slater and South Shields Managers, Stephen and Colin

Pulman Volkswagen are proud to announce that they’re the main shirt sponsor for South Shields Football Club Ladies (SSFC Ladies)…

Pulman Volkswagen have been a long-standing sponsor for South Shields FC dating back to 2015. In the past seven years, Pulman have always sponsored the main club’s team; featuring within the club’s stadium on the pitch boards, 1st Cloud Arena (formally known as Mariners Park) and on the back of the team’s shirts (since 2019).

To further express their commitment to one of their local football clubs, Pulman Volkswagen have entered the 2021-22 season supporting the ladies’ team too.

Chris Slater, Commercial Director at Pulman Group, said: “To partner with the South Shields FC Ladies team was a fantastic opportunity for Pulman Volkswagen to further its backing for the club as a whole.

“We’ve been a long-term supporter of South Shields FC and as a local family business, we feel there are many synergies between the two organisations.

“The development of women’s football at the club is great to see and we’re delighted to be part of it while further strengthening our relationship with the Mariners as a whole.”

This year, South Shields FC are strongly raising the profile of their women’s team as well as promoting greater female participation in the sport across South Shields to the local community.

With Pulman Volkswagen’s promotion of the club across their own online channels, along with South Shields FC awareness online and at the stadium, both parties are confident the positive message will be shared far and wide. Both Pulman and South Shields FC hope the messages they share will welcome more ladies to shine in the sport.

Stephen Lester, Head of SSFC Ladies, said: “We are absolutely delighted with the news that Pulman Volkswagen, which is one of the area’s most popular and well-known businesses and a long-time supporter of the club, has thrown its weight behind our ladies team for next season.

“Their generous sponsorship of the playing kit is a massive boost to us both financially and in helping again raise the profile of the team.

“It’s by far the largest donation we have ever received and after the hard times we have all endured over the past two years, is a real boost.

“This has put an added spring in the step of not just myself but all the staff and players as we plan for 2021-22.

“It secures our strategy for next season in helping to reduce the cost to our players of playing the game they love so much and which impacts directly on their lives.

“It is a fantastic gesture by a real community-focused business, and everyone connected to the team and wider SSFC family is grateful.”

Pulman Group are a well-known family owned business based across the North East of England. Pulman Group also represents SEAT, SKODA and CUPRA, with five sites based across Durham, Sunderland Cramlington. 

Pulman Sponsor: Team ‘No Retreat’ Take on the Four-Peaks on a World’s First Record Breaking Challenge

Four Peak Row Challenge - No Retreat and Pulman Group Sponsor

From the foot of Snowdon to the summit of Ben Nevis, team ‘No Retreat’ take on the four-peaks on a world’s first record breaking challenge.

Katherine Wilkins and Martin Johnston will be taking on a world’s first, rowing between Wales, England, Northern Ireland and Scotland, and then hiking the highest mountain in each country along the way: Snowdon, Scafell Pike, Slieve Donard and Ben Nevis. Four countries, with a minimum of 888 hours of rowing and nearly 14,500 feet to climb!

Both Martin and Katherine are non-rowers and had never done more than 15 minutes on a concept two rowing machines just fourteen weeks ago. They hadn’t even been in an ocean rowing boat until ten weeks ago.

“I am a keen cyclist and was going to cycle the Three Peaks this summer. I wanted something more challenging and totally out of my comfort zone, as we were both non-rowers, and realised that the three peak challenge had never been completed in a rowing boat,” said Katherine, 27 from Hexham.

“We decided to add Northern Ireland because not only would it add to the difficulty of the challenge as it would mean crossing the Irish sea, but it was lovely that it would then be the whole United Kingdom.”

Katherine founder of The Retreat, will be attempting this world’s first challenge alongside head trainer Martin, 30 from Haltwhistle and a former Royal Marine Commando.

Katherine Wilkins and Martin Johnston - Four Peak Row challenge with Pulman

“I knew I needed someone I could trust entirely and someone that wouldn’t give up when it was tough, that is why I asked Martin to join me, who immediately without hesitation said yes. We have been a concrete team since.”

The ‘No Retreat’ team will be attempting the challenge in support of the charity MIND. As the challenge will be funded by corporate sponsors, this means that every penny of the funds raised will go to the charity. Visit their JustGiving page to donate.

The Gold Sponsor helping to support this record-breaking challenge is the Pulman Group. A family-run car retailer representing Volkswagen, SEAT, CUPRA, SKODA and Volkswagen Commercial Vehicles across the Northeast of England. The Pulman logo will appear on the forward cabin and will help lead the way.

Four Peak Row challenge with Pulman

Chris Slater, Commercial Director at Pulman Group, said: “We are delighted to support Katherine and Martin on their epic fundraising challenge. A world’s first! All in aid of the fantastic charity MIND, for better mental health.

When commenting on choosing the charity MIND, Katherine said, “we are both enormously passionate about the benefits of exercise and the great outdoors for mental wellbeing, which is why we are raising for MIND. Making mental health a priority has never been more important.

We are enormously grateful for the support from Pulman Group. We are delighted to have them on board and look forward to sharing the experience of our expedition on our return.”

The ‘No Retreat’ United Kingdom Four Peak Row challenge, starts on Thursday 3rd of June, at the Foot of Snowdon, Wales. Wishing Katherine and Martin the best of luck on their epic journey.

The Future Is Electric With The SKODA ENYAQ iV

SKODA ENYAQ iV now available to order from Pulman

The fully electric SKODA ENYAQ iV is now open for orders from Pulman SKODA.

Coming soon to Pulman SKODA showrooms, SKODA’s first fully electric SUV, the ENYAQ iV. The electric SUV is SKODA’s first production model based on the Volkswagen Group’s modular electrification toolkit (MEB).

The ENYAQ iV has already been named the Best Family Car 2021 by as well achieving the full 5 stars in the safety NCAP rating.

 Let’s take a look at the main features below…

Battery, Range & Charging

The electric SUV will be available in the UK with two battery sizes; 62kWh and 82kWh. The entry level battery (62kWH) will offer up to 256 miles based on WLTP with 177bhp. The larger battery 82kWh will offer up to an impressive 333 miles on a single charge (WLTP) with 201bhp covering 0-62mph in 8.5 seconds.

There are three charging options for the ENYAQ iV; standard household charging (AC), wallbox charger and DC rapid charging. The rapid charging can charge the battery from 0% to 80% in just 38 minutes. There are plenty of electric vehicle apps available to find charging points near you such as Zap-Map.

SKODA ENYAQ iV charging

Space & Interior

When comparing the MEB-based electric SUV to a standard combustion engine (petrol/diesel), you’ll notice the height difference. The batteries of the MEB are installed in the vehicle floor and overall the electrical parts take up less room so instantly there’s a lot more space on the interior. As well as this, the overhang from the front and rear is reduced. In terms of length and width, the ENYAQ iV measure 4,648 millimetres long (around 50mm shorter than the Kodiaq) and 1,877 wide.

Inside, the ENYAQ iV offers all passengers plenty of legroom still keeping with a generous boot size of 585 litres!

As with every SKODA, there’s clever storage ideas throughout including a hidden umbrella holder, centre console boxes which can be adjusted to fit your phone and keys as well as boot storage solutions.

SKODA ENYAQ iV interior


The SKODA ENYAQ iV features new design elements which are instantly recognisable and unique when comparing to other electric cars. The SUV features a Crystal Front Face which includes 130 LED lights, which illuminates on the road ahead. Add in the uniquely designed headlights; the LED Matrix headlights offer a powerful light on the road.

The panoramic sunroof shines in light from all angles into the ENYAQ iV which truly highlights the beauty inside the new electric SUV.



The new fully electric SKODA ENYAQ iV is filled with innovative technology features to ensure your drive is as comfortable and smooth as it can be. The ENYAQ iV includes the new Head-Up Display which uses augmented reality to show key driving data within eyeshot. You can view road directions and your road speed which are shown faintly on your driving screen to help guide you in the right direction.

The SUV also features a coloured Virtual Cockpit where you can control a wide range of features without the distractions from buttons and dials. For example, you can view your maps, electric miles, radio and contacts on the display in front of your steering wheels. The screens can be adjusted to suit the information you’d like to see.

SKODA ENYAQ iV technology

With the smartphone Remote App you can control your ENYAQ iV’s features in the palm of your hand (and away from your SUV). From the app you can view how much charge is remaining in your ENYAQ iV as well as setting a time for it to charge if you’d like it to charge during off-peak hours. Plus with the app, you can also set the desired temperature you’d like before you get in and set off by using the air conditioning feature!


The specification even on the entry-level trim is very impressive. The entry level trim also known as the ENYAQ iV 60 features 19-inch Proteus alloy wheels, an infotainment system featuring a 13-inch screen, rear parking sensors, dual-zone climate control and keyless go.

SKODA ENYAQ iV interior

The larger battery pack trim is also referred to as the ENYAQ iV 80 and includes chrome detailing, front parking sensors, rear-view camera, heated two-spoke leather steering wheel and an infotainment system with navigation.

All models as standard also feature road sign recognition, ambient interior lighting, multifunction leather steering wheel and Front Assist as standard.

Plus, with the iV60 Nav you’ll receive the Government zero emission £2,500 grant. Prices for the new SKODA ENYAQ iV start from £31,995*.


UK Release Date & Pricing

The SKODA ENYAQ iV is now open for orders from Pulman SKODA and will be available in our showrooms from mid-June. Book your appointment at our SKODA showrooms in Durham and Cramlington (Northumberland).

If you’d like to find out more and be one of the first to find out the latest news and updates on the electric SUV, sign-up to our newsletter today.

Be kept up-to-date with the latest news and offers by following our social channels:
Facebook: SKODA
Twitter: SKODA

*Government zero emission £2,500 grant included in above price. Only available for ENYAQ iV 60 Nav.

VWFS Rent-a-Car ŠKODA is Now Available in Cramlington

Rent-a-Car SKODA Cramlington now at Pulman SKODA

Following on from two successful Rent-a-Car sites in Durham, we are proud to announce the launch of our third VWFS Rent-a-Car site in Cramlington.

VWFS Rent-a-Car has already been a roaring success at both our Pulman Volkswagen and Pulman ŠKODA sites based in Durham. Rent-a-Car offers ŠKODA and Volkswagen cars for either short or long term rental, with no hidden costs. Due to this success, Pulman Group are proud to announce their third VWFS Rent-a-Car scheme site now based at Pulman ŠKODA Cramlington in Northumberland.

The introduction of the new VWFS Rent-a-Car Cramlington site has already created new job roles within the team. Claire Thompson, Rental Assistant, originally joined Pulman ŠKODA in January 2020 when Pulman Group acquired the former Silbury SKODA site in Cramlington. Claire’s initial role was part-time, working on a weekend as Showroom Host before COVID-19 hit. Upon returning to work in 2021, we seen the potential in Claire to progress her into a full-time role and offered her the fantastic opportunity to join the Rent-a-Car team.

Claire stated, “working for the Rent-a-Car team differs so much from previous role but I’m overly grateful that Pulman seen the potential in me to offer me this role. It’s a big change to adapt to compared to my previous role but it’s certainly a step in the right direction. Each day is different and I’m enjoying meeting new customers from all walks of life.”

“Even in the first couple of weeks planning for the launch, I’ve already seen an improvement in my customer service, technology and people skills.”

“I’m definitely excited to see the growth of Rent-a-Car at Pulman, we’re always thinking of new ideas to bring to the table to make us really stand out from the competition. VWFS Rent-a-Car at Pulman is only going to keep on growing and I can’t wait to see where we are at this time next year!”, Claire also commented.

Claire Thompson - Rental Assistant Rent-a-Car Cramlington SKODA

(Claire Thompson – Rental Assistant Rent-a-Car Cramlington SKODA)

Even throughout a worldwide pandemic which has greatly affected the UK, we’ve managed to expand our offering of car rentals to the North of Newcastle. A greater benefit to opening our third site in this area, is the close proximity to Newcastle International Airport (just under 10 miles). Rent-a-Car Cramlington ŠKODA are able to offer deliveries to travelling corporate customers in the area (those of who arrive via the airport or local train stations) as well as deliver rentals to local businesses across the North East.

Pulman Group are the first and still the only Volkswagen and ŠKODA Rent-a-Car provider in the North East of England. The rental scheme has created great opportunities for Pulman; since launching in July 2020 the scheme has welcomed a vast number of retail and business customers to visit and rent from us. Rental terms vary between short or long-term periods with options including daily, weekend, weekly and up to 28 days. If a longer rental period is required, flexible rental options are available.

Shahkiel Akbar, Rental Manager at Pulman Groups adds, “I’m beyond excited to welcome a third Rent-a-Car service site to Pulman. We’ve grown massively in less than a year and what a great achievement it’s been to grow during the pandemic.”

“There’s a lot of potential for the future and some exciting plans in the pipeline, keep a look out as we’ve only just started!”, Shahkiel adds.

Shahkiel Akbar and Claire Thompson Rent-a-Car SKODA Cramlington Pulman

(Shahkiel Akbar and Claire Thompson Rent-a-Car Cramlington SKODA at Pulman)

To date, VWFS Rent-a-Car Durham and Rent-a-Car Cramlington have a combined fleet of 50 cars to hire across the ŠKODA and Volkswagen range which includes hatchbacks, estates and SUVs. Rental models which are available from Rent-a-Car Cramlington include the all-new ŠKODA Kamiq, Fabia, Octavia, Superb and the large ŠKODA Kodiaq SUV.

The Pulman Rent-a-Car scheme is now open at Pulman ŠKODA Cramlington. Visit for further details. If you’d like to find out about the rental schemes available and how they can help you, email

Follow VWFS Rent-a-Car at Pulman on Instagram for regular fleet and offer updates.

Pulman, delivering a fantastic and safe customer experience.

Pulman Group: We’re Safely Reopening

Pulman reopening in April 2021 - test drives

At Pulman, we’re very excited to welcome back all of our customers into our showrooms across the North East.

We have a number of COVID-secure practices in place to ensure our customers, staff and the wider community stay safe. We’ll be open for New, Used, Motability and Fleet car sales, Rent-a-Car, Service and Parts! Plus, we’re now able to offer unaccompanied test drives from 12th April 2021.

Take a look at all of the key points in a little more detail below and look out for our COVID-secure showroom videos throughout our blog post…

Volkswagen Durham Pulman showroom

We’re COVID-secure

We’re continuing to follow government guidelines to ensure all of our showrooms are COVID-secure to provide a safe environment for our customers, staff and the community. Here’s how:

  • Face masks/coverings – Unless exempt, all staff and customers will be required to wear a face mask/covering.
  • Track and Trace – when entering our showrooms, please sign in using the NHS track or trace app. Alternatively if you don’t have the app, you can sign in using the book which you’ll find at each reception area. 
  • Hand sanitiser – Upon arrival in our showrooms and throughout, you’ll find hand sanitiser. Please use the hand sanitiser when entering and leaving our showrooms, unless you bring and use your own.
  • Floor markings – throughout all of our showrooms, there are floors markings in place to show the direction to follow. There are safety distance measure markings to ensure you keep a safe distance from staff members and other customers.
  • Social distancing – please try to keep your 2 metre distance from other people where possible when in our showrooms.
  • Sanitised cars – whether you’re browsing our new and used car range on site, collecting your new car or courtesy car or heading out on a test drive, all cars on site have been fully sanitised between each visit. Inside every car will be a car hanger which symbolises the thorough cleanse which has taken place.


It’s the moment we’ve been eagerly waiting for, from Monday 12th April our showrooms will be open for our customers to browse our new and used car range, sit down with our friendly sales team for a face to face appointment and go out on an unaccompanied test drive!

Although we will be open for walk-ins we do strongly advise that you pre-book your showroom and test drive appointments due to current availability. This also give ours sales team the opportunity to ensure the car(s) you’re interested in are fully prepped and sanitised for your arrival.

Book an appointment:

Test Drives

From Monday 12th April we’ll now be able to offer unaccompanied test drives across the Group. You’re able to choose from a selection of pre-defined routes which typically last between 10 and 15 minutes so you can really get the feel and optimum experience of the car.

Book a test drive:

*In order to book a test drive you must be aged 21+, show ID (passport or driving licence) and have less than 6 points/no ban on your licence.

Service & Parts Departments

Our Service and Parts departments will remain open as usual.


If you’re wishing to book your car in for an MOT or Service, we are still operating by pre-booked appointments only. This means you’ll be unable to book an appointment by visiting our showrooms.

We’re now allowing customers to wait inside our showrooms while MOT and Services are being carried out by booking a ‘waiting appointment’. Unfortunately, if this type of appointment is not stated when placing the booking you’ll be required to wait outside of the showroom as we have limited ‘waiting appointments’.

If you’re needing a courtesy car while your car is in for its service, we strongly advise booking in advance to avoid disappointment; we have limited courtesy cars at each site. Unfortunately, at this time, we are still unable to offer lift and collection deliveries to and from your home/place of work.

We still operate with contactless key drop off areas in our service areas. When dropping your car off for a service you’ll be required to drop your keys into one of the drop off boxes. Our Service Advisors will sanitise your keys before handing to our Technicians to work on your car.

Upon returning to collect your car, your sanitised car keys will be placed in a key drop off box for you to collect. Your paperwork and payment will be taking from a safe distance.

SKODA Cramlington Pulman showroom

Spring Back on the Road with a Spring Check from Pulman; there never has been a better time to book your car in for an air con refresh, fluid top ups, battery check and wash and vac for only £20. Find out more and book today:


If you’re enquiring about a part, you can email or contact us via 0800 0720 228 with your parts enquiry. You can also book your click and collect date and time via these contact methods too. Alternatively, you can visit our parts department at each of our showrooms, but a face mask is required (unless exempt).

Contact Us

If you have any further questions about our showrooms reopening or would like to view our opening hours, please visit our sites below.

Make sure you follow our social media channels to be kept up-to-date with the latest news and offers from Pulman: