VWFS Rent-a-Car Durham ŠKODA Has Arrived. The first ŠKODA Rent-a-Car in the North East of England, available from Pulman ŠKODA

VWFS Rent-a-Car Durham SKODA now at Pulman SKODA

Following on from the fantastic success of VWFS Rent-a-Car Durham Volkswagen, Pulman are proud to welcome VWFS Rent-a-Car Durham ŠKODA.

In association with VWFS (Volkswagen Financial Services), Pulman Group can now offer customers the ability to rent a range of ŠKODA cars, in addition to their already existing rental Volkswagen range.

The introduction of rental ŠKODA vehicles at Pulman comes just short of two months since the launch of the new Rent-a-Car service at Pulman which has been a great success. Pulman Group are the first and only Volkswagen and ŠKODA Rent-a-Car provider in the North East of England with offices based at Pulman Volkswagen Durham and Pulman ŠKODA Durham, both close to Durham City Centre.

Rent-a-Car Durham SKODA at Pulman SKODA

Shahkiel Akbar, Rental Manager, comments, “Rent-a-Car Durham Volkswagen has already been a great success in such a short space of time with repeat customers. Our customers love exploring our Volkswagen fleet, hiring different models each time they return to test out the features!”.

“It’s a fantastic scheme for our customers to try out our Volkswagen models too before they go down the purchase route”, Shahkiel adds.

“As a group, the introduction of Rent-a-Car Durham ŠKODA is very exciting and we can’t wait to see our diverse ŠKODA fleet out on the roads across the North East and beyond. We’re excited to continue to grow the Volkswagen and ŠKODA fleet cars to support our customers on their journeys.”

The rental scheme allows customers to hire ŠKODA models over a short- or long-term period and is open for both retail and business customers. Options include daily, weekend and short-term rentals up to 28 days. If a longer period is required for 28 days or more, flexible rental options are available. So whether a customer is looking for a long weekend away in the UK or to fulfil a business need for 28 days or longer, there is an option for everyone.

Rent-a-Car Durham SKODA - Rental manager Shahkiel Akbar

VWFS Rent-a-Car Durham ŠKODA have a fleet of cars ranging from hatchbacks to estates and SUVs including the ŠKODA Fabia, Octavia, Superb Estate, Karoq and the large seven-seater ŠKODA Kodiaq SUV.

Mark Forton, VWFS Mobility Director, said “We are delighted that our partners Pulman have decided to expand their VWFS Rent-a-Car business by adding ŠKODA to their rental offering. Customers can now enjoy renting both Volkswagen and ŠKODA cars from Pulman locations in Durham.”

As an introductory offer, VWFS Rent-a-Car Durham ŠKODA are offering 20% off* all online bookings and telephone bookings using code PULSKODA. Visit www.rentacarskoda.co.uk for further details. If you’d like to find out about the rental schemes available and how they can help you, email rental@pulmangroup.co.uk.

Pulman delivering a fantastic, contactless and safe customer experience.

Follow VWFS Rent-a-Car Durham at Pulman on Instagram for regular fleet and offer updates.

*T&Cs apply. Offer available between 21/9/20 to 14/11/20.

What is Volkswagen Lease & Care?

What is Lease & Care

Lease & Care from Volkswagen Financial Services (VWFS) is the new finance plan made available for Volkswagen electric cars. Each plan is available with a choice of three care packages: Small, Medium and Large. More details on these packages are below.

The first model to offer this new Lease & Care Finance plan is the revolutionary Volkswagen ID.3. Available now to order and test drive at Pulman Volkswagen Durham and Sunderland.

Why choose Volkswagen Lease & Care?

Simple. Get your new Volkswagen ID. and care package for one monthly price and for a length of time that suits you.

Built around you. Your chosen package is built around you and your driving style with everything in one place.

Keep you moving. All-round care keeps you on the road and takes the stress away from those unexpected costs.

Giving you options. At the end of your contract you can choose the following:

1. Move into a new ID. on your terms.

2. Stay in your ID. for a further 1/2/3 years (maximum combined terms of 5 years).

3. Hand back your ID.

There are no ownership options with the Volkswagen Lease & Care Plan. This will benefit those who are looking to change their vehicle at a regular fixed period, as this plan has no depreciation risk.

T&Cs apply. Available through Volkswagen Financial Services (VWFS).


How does Volkswagen Lease & Care work?

It simple. When you buy your new Volkswagen ID. you make three choices:

1. Contract length – choose how long you want your ID. for.

2. Mileage per year – choose how many miles you expect to drive each year.

3. Service & maintenance – choose a Care Package that suits you and your driving style.


Care Packages to choose from.

ID Care Packages

Choose from three tailored care packages. The good news is that all care packages include Servicing, using only genuine parts by expert engineers, all covered under warranty and the Volkswagen Service Promise. All wrapped in one monthly price.


The small care package covers you for essential servicing – ideal if you drive a low number of miles but want to keep your car fit and healthy.

– All routine manufacturer servicing

– Brake fluid changes

– Driverline concierge service

– Dust and pollen filter

Driverline concierge service is available 24 hours a day, 7 days a week designed to make your life simpler. For more information click here.


Ideal if you are planning on using your new ID. on a regular basis with some long journeys. Includes everything in Small, plus all routine manufacturer service and maintenance which covers you for:

– Brake, Suspension and Cooling System repairs

– Electric system maintenance

– All fluid top-ups


The most comprehensive Care Package available includes everything from both Small and Medium packages, plus covers you for Tyre replacement and repairs. It also includes 5 days VWFS Rent-a-Car allowance of a non-electric vehicle for added peace of mind on those longer journeys. Taking away the stress of those unexpected costs and keeping you on the road.

– Tyre replacement and wheel alignment (due to fair wear and tear)

– Puncture repair

– Geometry check and wheel balance

– VWFS Rent-a-Car allowance

VWFS Rent-a-Car is available from Pulman and is the only Rent-a-Car provider in the North East of England. For more information click here.


Next steps.

The Volkswagen ID.3 is available to test drive by appointment only at both Pulman Volkswagen Durham and Sunderland showrooms.

For more information on the ID.3 and the offers click here.

For everything electric visit the Pulman Electric website – click here

For the latest Pulman Covid-19 update click here – this will highlight the new safety processes and digital experiences available from Pulman.

Alternatively call Pulman Volkswagen  Durham on 0191 336 0030 and Sunderland on 0191 541 2025.

To be kept up-to-date with the latest Pulman Volkswagen News, follow our social channels:
Facebook: Volkswagen
Twitter: Volkswagen

Golf 8 Performance models are open for order on the 24th September

Golf 8 Performance

The highly anticipated Golf 8 Performance cars which include: GTI, GTD and the GTE are now open for order from Thursday 24 September, following in the successful launch of Golf 8 Life, Style and R-Line.

Golf GTI

Golf 8 GTI

The Golf GTI returns for its eighth generation with all its iconic features such as the Jacara cloth seats with red stitching, a sporty exterior with red accents in the front grille, and a 2.0-litre TSI engine producing 245PS which is available with both a manual and DSG gearbox.

This powerful setup means the Golf GTI accelerates from 0-62mph in 6.4 seconds for the manual and 6.2 seconds for the DSG.

Golf GTE

Golf 8 GTE

The latest generation of the Golf GTE builds on the success of the previous model, giving customers a sporty drive and style from a plug-in hybrid.

The GTE has a new power unit this time around, which has a combined power output of 245PS –  the same as the GTI. Not only does the new performance get the blood pumping, with acceleration from 0-62mph in 6.7 seconds, but the GTE benefits from an all-electric range of 32 miles under WLTP. Exterior and interior styling is similar to the GTI but with blue accents throughout.

Golf GTD

Golf 8 GTD

The best performance diesel is back in the form of the Golf GTD. It features an all-new 2.0-litre TDI engine, delivering 200PS and 400nm of torque – the same level of torque as the Golf 7.5 R. Technical details will be available when it’s open for order.

Specification and pricing

Our performance Golfs come with all the new and exciting technology already found in the standard Golf derivatives:

– 10” Discover navigation and 10” Digital Cockpit
– Embedded sim for a completely connected We Connect experience
– Lane assist
– Touch sensitive and heated steering wheel
– 3-Zone Climatronic

The GTE, GTD and GTI also come with the following as standard:

– Matrix IQ.Lights
– Front fog lights in a unique, five honeycomb design
– 18” alloy wheels (17” for GTE)
– Tinted rear windows
– Keyless entry

Golf 8 performance table

Demonstrators are due in October, please keep a look out on our social media channels for when they arrive at Pulman.


To enquire on a new Golf 8 Performance car please contact us via:
> Social Media channels
> Email enquiries@pulmangroup.co.uk 
> Telephone 0191 336 0030 for Durham, 0191 541 2025 for Sunderland

Or visit our website by clicking here



Pulman Covid-19 Update

Pulman Covid-19 Update

Our showrooms are open and are following Covid-19 related safety measures.

All Pulman showrooms and workshops are open for a full range of services. We are following the Government guidelines to ensure the safety of our staff, customers and community. It may feel a little different to the normal handshake welcome you are used to from Pulman, but be rest assured you will still get a warm and friendly welcome.

Pulman – Delivering a fantastic, contactless, digital and safe customer experience.


Government requirements:

– It is mandatory for all customers to wear face coverings when entering a Pulman showroom (unless you are exempt for health reasons).

– All customer-facing Pulman staff will also be required to wear face coverings at all times.

– All Pulman staff working behind the scenes will be required to wear a mask if the 2-metre social distancing cannot be maintained.

– All customers who enter a Pulman showroom without an appointment will be required to share their contact details for track and trace. There is a log book at the entrance of every Pulman Showroom or alternatively you can log your visit through the NHS Track and Trace app by scanning the Pulman QR code at the entrance.

– We will ask customers to continue social distancing throughout their visit by a minimum of 2-metres.

Below is a guide of our key processes:

– Planning your visit
– Digitally open
– Appointments – Sales and Service
– Test Drives
– Courtesy cars, collect and delivery
– Collecting your new car
– Pulman Car Sanitised process

If you have any further questions or would like to contact us please do so via enquiries@pulmangroup.co.uk.


Planning your visit.

To maintain social distancing within the showrooms we ask for our customers to book a timed appointment for service and test drive enquiries.

We are accepting walk ins for sales; in these instances, we would ask the customer to fill in the track and trace logbook at the entrance or by using the NHS Track and Trace app.


Digitally Open.

For those who prefer to stay at home for now, there are many ways to view and experience our products online.

Live Video Appointments: you can now book a live video appointment with one of our Client Sales Advisors, to show you around the car and answer any questions you may have. Have your questions answered live from the comfort of your own home.

Reserve: you can reserve a used car online for only £99. This is completely refundable.

Build your deal: across Pulman Used Cars you can now ‘build your deal’. This allows you to create a finance example tailored for you, obtain a valuation for your current car and even complete an online purchase by applying for finance online.

Sell my car: if you are looking to sell your car then you can now request online a no obligation valuation on your current vehicle. Click here to get a valuation.

Delivering a fantastic contactless customer experience.


Appointments – Sales and Service.

In order to ensure the safety of staff and customer we will be operating a contactless approach during appointments where possible.

Service appointments.
We ask you to arrive at the time of your appointment and also to be wearing a face covering. We have staggered appointment times to help maintain social distancing. On arrival you will see hand sanitiser and 2-metre floor markings on approach to the service desk, where there are contactless key drop off points.

We ask all service customers to ensure there are no personal items left in the car before dropping off, to help maintain safety for our service teams.

Sales appointments.
We ask you to arrive at the time of your appointment, as we stagger appointment times to help maintain social distancing. We would also expect customers to be wearing a face covering on entrance.

To limit the number of people within the showroom at any one time we are also asking customers to bring a maximum of one other person with them during the appointment.

On arrival there will be hand sanitiser and directional signage on the floors. Our sales teams will also be wearing a face mask and will be adhering to the 2-metre distancing rule.


Test Drives.

All test drive appointments are to be booked in advance, this helps us prepare and sanitise the car before and after a test drive appointment.

We are offering unaccompanied test drives, with a choice of pre-defined routes between 10 and 15 minutes long.

On arrival please bring with you your Driving Licence and Passport, as we require two forms of photo ID.


Courtesy cars, collect and delivery.

We are currently offering service customers the ability to book a courtesy car in advance. Unfortunately, at the moment we are not offering any lifts or collect and deliveries.

We are unable at this time to offer showroom waiting appointments, this is to minimise the number of people in the showrooms at any one time to assist with social distancing.


Picking up your new car.

All handovers follow a social distanced experience. The car will be fully sanitised for you on collection. Paperwork can all be done before the day. 

The sales person will go through the key features at a safe 2-metre social distance. Customers can also book a live video appointment after the collection to talk through key features in more detail.


Cars are fully sanitised.

Cars are fully sanitised before they are handed over to the customer, whether it is a service customer car, courtesy car, test drive car or your new car on handover.

Pulman sanitised checklist:

– Dashboard surface
– Touchscreen / Infotainment interface
– Seats including headrests
– Steering wheel
– Gear lever
– All driver controls: lights, wipers and handbrakes
– Roof mounted grab handles
– Exterior door handles
– Tailgate grab handles
– Keys

Working Together. Staying Safe.

Pulman – Delivering a fantastic, contactless, digital and safe customer experience.


The Future Is Electric With The SKODA ENYAQ iV

skoda enyaq iv header

The fully electric SKODA ENYAQ iV made its debut on 1st September 2020…

Live from Prague with a keen global audience waiting, SKODA unveiled their first fully electric SUV which is SKODA’s first production model based on the Volkswagen Group’s modular electrification toolkit (MEB). Let’s take a look at the main features below…

Battery, Range & Charging

The electric SUV will be available in the UK with two battery sizes; 62kWh and 82kWh. The entry level battery (62kWH) will offer up to 242 miles based on WLTP with 177bhp. The larger battery 82kWh will offer up to an impressive 316 miles on a single charge (WLTP) with 201bhp covering 0-62mph in 8.5 seconds.

skoda enyaq iv front

There are three charging options for the ENYAQ iV; standard household charging (AC), wallbox charger and DC rapid charging. The rapid charging can charge the battery from 10% to 80% in just 38 minutes. There are plenty of electric vehicle apps available to find charging points near you such as Zap-Map.

Space & Interior

When comparing the MEB-based electric SUV to a standard combustion engine (petrol/diesel), you’ll notice the height difference. The batteries of the MEB are installed in the vehicle floor and overall the electrical parts take up less room so instantly there’s a lot more space on the interior. As well as this, the overhang from the front and rear is reduced. In terms of length and width, the ENYAQ iV measure 4,648 millimetres long (around 50mm shorter than the Kodiaq) and 1,877 wide.

Inside, the ENYAQ iV offers all passengers plenty of legroom still keeping with a generous boot size of 585 litres!

skoda enyaq iv side


The specification even on the entry-level trim is very impressive. The entry level trim also known as the ENYAQ iV 60 features 19-inch Proteus alloy wheels, an infotainment system featuring a 13-inch screen, rear parking sensors, dual-zone climate control and keyless go.

The larger battery pack trim is also referred to as the ENYAQ iV 80 and includes chrome detailing, front parking sensors, rear-view camera, heated two-spoke leather steering wheel and an infotainment system with navigation.

skoda enyaq iv features

All models as standard also feature road sign recognition, ambient interior lighting, multi-function leather steering wheel and Front Assist as standard.

UK Release Date & Pricing

The SKODA ENYAQ iV will be open for orders in the UK late 2020, with first deliveries arriving in Spring 2021. Prices will start from £33,450 (excluding UK Plug-in Car Grant).

If you’d like to find out more and be one of the first to find out the latest news and updates on the electric SUV, sign-up to our newsletter today.

If you missed out on the live premiere of the ENYAQ iV, fast forward to 48 minutes and watch it here.


To be kept up-to-date with the latest Pulman SKODA electric news, follow our social channels:
Facebook: SKODA

SEAT SUV Event: Extra £1,000 Off


The SEAT SUV Event is now on at Pulman SEAT, get an extra £1,000 off your favourite SUV…

Order your new SEAT SUV between 1st and 30th September from Pulman SEAT and get an extra £1,000 off*. Plus, you needn’t worry about the cost of your first service as your first service is on us!

So, whether you’re looking for a new Arona, Ateca or Tarraco, there never has been a better time to buy today. Let’s take a look at the main features and offers for each SUV below.


seat arona

Winner of the ‘Small SUV of the Year 2019’ from WhatCar? The SEAT Arona is the perfect crossover whether you’re always travelling across the country or through the city.

The Arona is equipped with the latest technology and features to keep you safe and entertained on your journeys. Full Link Connectivity and Wireless phone charging ensures you’re always connected to the outside world; you can easily listen to your favourite music and safely contact your friends and family with your phone screen mirrored on the infotainment system. The Digital Cockpit keeps you focussed on your journey ahead as it displays all the important information you need to see such as your speed and maps. With the Blind Spot Detection safety feature, your Arona spots any upcoming cars before you change lanes.

View all trims & features


Arona Offers at Pulman

Drive away the new Arona with up to £1,500 deposit contribution (up to £2,500 on the Arona FR) with 6.4% APR Representative.

View all the Arona offers at Pulman.



seat ateca

The fantastic SEAT Ateca has now been redesigned. Don’t worry it’s still the same SUV you love but now with more advanced technology, new equipment and handy accessories to make your journeys that little bit more relaxed and comfortable.

New safety features include Predictive Adaptive Cruise Control which adapts your cruise control to keep you at a safe distance away from the car in front of you as well as the system recognising speed limit signs. The large 9.2” touchscreen in the centre console can now split diagonally in three and is touchscreen sensitive so you can use maps, whilst playing your music  and accessing your contacts. With a simple touch of a button or by saying “hola hola” you can activate the Voice Recognition feature where you can control and explain where you want to go, who you want to call and what music you want to listen to.

View all trims & features


Ateca Offers at Pulman

Drive away the new Ateca with up to £2,500 deposit contribution with 6.4% APR Representative.

View all the Ateca offers at Pulman.




The seven-seater large SUV is certainly a head turner on the roads and has won multiple awards since it first launched in 2019 including ‘Large SUV of the Year 2020’ at the Auto Express awards.

The large family SUV is packed with quality specification and features as well as offering plenty of space for passengers. The Digital Cockpit displays your maps, Adaptive Cruise Control, Front and Lane Assist all in one customisable display so you can always see what you want to see whilst driving. The Tarraco comes as seven seats as standard but if you want additional luggage space you can slide and fold down the seats. With 5 seats still up and occupied the boot space offers a huge 700 litres of space.  

View all trims & features 


Tarraco Offers at Pulman

Drive away the new Tarraco with up to £2,500 deposit contribution with 6.4% APR Representative.

View all the Tarraco offers at Pulman.


If you’d like to find out more about the SEAT SUV Event click here, or visit Pulman SEAT in Sunderland today. Our award-winning sales team are happy to help with any questions you may have, contact Pulman SEAT.

To be kept up-to-date with the latest Pulman News and COVID-19 updates, follow our social channels:

*UK residents age 18+. Subject to availability. Participants must register with their details to receive voucher code. Voucher downloaded from www.SEAT.co.uk. Retail sales only. Voucher may be redeemed against the on the road price of a new SEAT vehicle at participating UK dealers. Applies to new orders from 1st – 30th September 2020, registered by 31st December 2020. £1,000 voucher (including VAT), Replaces £500 test drive offer for the event period on SUV models,Only one voucher permitted per order (cannot be used in conjunction with £250 web voucher, Excludes Mii electric, Ibiza, old Leon and new Leon. Not available in conjunction with any other voucher. One voucher per order. Contact your dealer for further details, including details of if and how the offer may be combined with other offers. This offer may be varied or withdrawn at any time.​

Limited Edition Volkswagen UNITED Range Now At Pulman

Volkswagen united range at Pulman

Volkswagen have launched the limited edition UNITED range which includes the Polo, T-Cross and T-Roc models…

Now available from Pulman Volkswagen, the limited edition Volkswagen UNITED range is available across the Polo, T-Cross and T-Roc models. The UNITED range is based on the SE trim but offer a wide range of enhanced features as standard.

All of the UNITED range feature UNITED styling throughout and include App-Connect smartphone mirroring. This enables you to mirror your favourite apps (as long as they’re compatible) such as your music, contacts and maps on to the infotainment display screen on the centre console. All trims come with a leather-trimmed, three-spoke multifunctional steering wheel which includes voice control so you can contact your family/friends safely if you’re driving.

Just in time for the cooler months approaching us, all UNITED models include a Winter Pack which includes heated front seats and a low washer fluid warning light. For added comfort, the Volkswagen UNITED range features bespoke grey and blue seat fabric, front and rear carpet mats and brushed stainless steel pedals.

Now let’s take a look at some of the individual features on each UNITED model…


The perfect hatchback for the city, the Volkswagen Polo UNITED is sporty, compact and filled with personality. On the exterior the Polo features 15-inch ‘Dublin’ alloy wheels and Automatic coming/leaving home lighting function and daytime running lights.

Polo united at Pulman


Inside the UNITED edition Polo receives the added bonus of an 8.0-inch Discover Navigation touchscreen infotainment system, perfect to keep yourself and passengers entertained with music.

View the Polo UNITED offer now at Pulman


Versatile and stylish, the T-Cross UNITED crossover SUV offers a wide range of upgraded features. The SUV is equipped with 16-inch ‘Dublin’ alloy wheels, front and rear parking sensors as standard and adaptive Cruise Control which uses radar sensors to keep you a safe distance from the vehicle in front of you.

T-Cross united at Pulman


As you step inside, you’ll be welcomed by the lettering UNITED on the aluminium sill panel. Amongst the many features the T-Cross UNITED offers Air Conditioning, DAB Digital Radio and a handy storage draw under the right front seat. Both the T-Cross and T-Roc additionally have rear tinted glass from the B-pillar backwards fitted as standard.

View the T-Cross UNITED offer now at Pulman


The T-Roc UNITED oozes with confidence as it dominates the road with its distinctive looks and dynamic performance with the addition of the standout 17-inch ‘Dublin’ alloy wheels.

T-Roc united at Pulman


Just like the T-Cross, the T-Roc UNITED benefits from a set of heated windscreen washer jets and a Light and Sight Pack which includes:

  • Automatic dimming interior rear view mirror,
  • Automatic headlights,
  • Manual coming / automatic leaving home lighting function
  • Rain sensor


The T-Roc is also equipped with unique puddle lights which displays UNITED branding on the floor below when the door is open.

View the T-Roc  UNITED offer now at Pulman


If you’d like to find out more information about the limited edition UNITED range at Pulman Volkswagen, contact our branches in Durham and Sunderland today.

To be kept up-to-date with the latest Pulman Volkswagen News, follow our social channels:
Facebook: Volkswagen
Twitter: Volkswagen

Sell My Car Service From Pulman

sell my car to Pulman

Are you looking to sell your car? Look no further than Pulman Group…

At Pulman Group we’re are proud to offer the ‘Sell My Car’ service. It couldn’t be easier if you’re looking to sell your car. Take a look at the process below.

Sell my car to Pulman

Step 1: We just need a few details about your car so we can provide you with a no obligation free valuation.

Simply enter your car registration and it should provide details of your make and model. After, you’ll be prompted to enter your current mileage; this needs to be the exact mileage so we can provide an accurate valuation.

After entering this information you’ll be asked to choose which of the Pulman dealerships you’d like to visit (Volkswagen Durham/Sunderland, SKODA Durham/Cramlington or SEAT).

Finally, we just need you to answer a few of questions about your car which are all drop-down answers, such as the condition of your car, does it have service history and so on.

Sell my car to Pulman

Step 2: For step two you basically select your preferred appointment date and time and provide us with contact details so can confirm your appointment.

Sell my car to Pulman

Step 3: Once you’ve clicked submit, you’ll be sent a confirmation email and a member of the sales department will be in touch to confirm your appointment.

Please bring your V5 document to the valuation appointment. You will receive your final offer for your car. If you are happy to proceed then we will arrange the drop off date and payment, which will be paid into your bank account within 3 working days from car drop off.

If you’d like to sell your car to Pulman, simply click here.


Why Choose Pulman?

Pulman are a family owned Volkswagen, SKODA and SEAT retailer in the North East and have been for over 22 years! We always deliver a fantastic customer experience whether you’re buying a new or used car or selling your car to us!

With the Pulman Price Promise we will beat any genuine valuation quote by £50*. Unlike third party websites such as webuyanycar.com or auctions, you’ll save on the cost of the commission which these companies may be making.

The whole ‘Sell My Car’ process is hassle-free. In three simple steps you can sell your car to Pulman. Plus if you have any outstanding finance with Volkswagen Financial Service (VWFS), Pulman can make this part of the process seamless for you too; we’ll offer you a settlement figure as well as buying your car from you.

To find out more information or to sell your car to Pulman, simply click here. Alternatively, you can contact your local Pulman dealership for further details.

To be kept up-to-date with the latest Pulman News, follow our social channels:

*We will beat any like for like webuyanycar.com branch valuation by £50, this must be the printed valuation received from inspection / assessment at your webuyanycar.com branch within the past 14 days.

Face Coverings Mandatory In Pulman Showrooms From 24th July 2020

Face covering mandatory in Pulman showrooms

Following the Government guidance, face coverings will be mandatory across all Pulman showrooms from Friday 24th July 2020…

On 10th July 2020 the Government announced it would be mandatory to wear face coverings while visiting shops and supermarkets in the UK from 24th July 2020. A further update on 17th July 2020 confirmed the same rules would apply in car showrooms as dealerships fell under the ‘shops and branches’ category.

We ask all of our sales, service and parts customers to ensure they wear a face covering when visiting any of our showrooms in Durham, Sunderland and Cramlington.

All Pulman staff in customer areas will be required to wear a face covering (unless exempt due to a health reason). Back of house, our staff will need to wear a face covering if they cannot maintain 2 metres social distancing or if they are working in an enclosed space with others.

Face covering mandatory in Pulman showrooms


The Government website lists that you do not need to wear a face covering if you have a legitimate reason not to. This includes:

  • young children under the age of 11
  • not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • if putting on, wearing or removing a face covering will cause you severe distress
  • if you are travelling with or providing assistance to someone who relies on lip reading to communicate
  • to avoid harm or injury, or the risk of harm or injury, to yourself or others
  • to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
  • to eat or drink, but only if you need to
  • to take medication
  • if a police officer or other official requests you remove your face covering


There are also scenarios when you are permitted to remove a face covering when asked:

  • If asked to do so by shop staff for the purpose of age identification
  • If speaking with people who rely on lip reading, facial expressions and clear sound. Some may ask you, either verbally or in writing, to remove a covering to help with communication


Please remember that wearing a face mask whilst car shopping, does not mean we should forget about all of the safety measures which have been put in place to reduce the spread of the virus.

At Pulman there are hand sanitisers at the entrance of all showrooms; please use these as you enter and leave. The 2 metre social distancing rule still applies at our dealerships; please follow the arrows marked throughout the showrooms.

Please be aware that our staff will also be required to wear a mask/face covering.

Read more about the safety measures in place at Pulman Volkswagen, SKODA, SEAT & CUPRA

We would like to thank all of our customers for your continued support to keep everyone safe.

To be kept up-to-date with the latest Pulman News and COVID-19 updates, follow our social channels:

VWFS Rent-A-Car Durham has arrived: The First Volkswagen Rent-a-Car in the North East of England, available from Pulman Volkswagen

VWFS Rent-a-Car at Pulman Volkswagen

Pulman are proud to welcome VWFS Rent-a-Car Durham! In association with Volkswagen Financial Services (VWFS), Pulman can now offer customers the ability to rent Volkswagen cars. Whether it is for a day, week, weekend or for a longer flexible rental period.

Pulman Group are the first and only Volkswagen Rent-a-Car provider in the North East of England with the office based at their Volkswagen Durham site. This is a very exciting time for the family-owned Volkswagen retailer especially during these unprecedented times to continue to grow.

The scheme offers both short-term and long-term car rental options which are open to retail and business customers. Options include daily, weekend and short-term rentals up to 28 days. If a longer period is required for 28 days or more, flexible rental options are available.

Whether a person is looking to have a weekend away, travel to Europe, drive a luxury Volkswagen for a day or fulfil a business need for as little as month up to longer term, there is a solution for everyone.  

Mark Forton, VWFS Mobility Director comments, “We are delighted Pulman Volkswagen has joined the VWFS Rent-a-Car team, we look forward to working with them and growing their rental service in the North East.”

VWFS Rent-a-Car at Pulman have a fleet of cars ranging from hatchbacks to SUVs including the Volkswagen Tiguan R-Line, T-Cross SE, Golf Match Edition and Passat SEL. Over the next six months the availability of different models and trims will significantly increase. Find out more.

The brand new service available at Pulman has also brought opportunities for new members to join the Pulman Family and for brand new roles to be created.

Shahkiel Akbur, Rental Manager, joined the Pulman team in July 2020 and has brought with him a wealth of knowledge from working in the rental and credit hire industry for 5 years.

Shahkiel Akbur - Rental Manager at Pulman Volkswagen

As well as his experience in offering a fantastic hire service, Shahkiel is very passionate with the Volkswagen brand, having owned many models over the past years including his favourite car which was the Volkswagen Golf MK5 R32.

Shahkiel adds, “I’m thoroughly enjoying working for Pulman which is family-run with a great family ethos from all of the team members I’ve met so far. I’m excited to grow the Rent-a-Car brand at Pulman and in time, welcome this service to all of the sites and brands we represent.”

“I’m really looking forward to helping customers with their rental requirements whether that be for a short weekend break, or over a longer term to help with local business needs.”

The Pulman VWFS Rent-a-Car scheme is now open from Pulman Volkswagen Durham. To find out more about the rental schemes available and how they can help you, email rental@pulmangroup.co.uk or visit PulmanRentACar.co.uk.

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