SKODA ENYAQ iV Test Drive Event: 18th to 20th June at Pulman SKODA

SKODA ENYAQ iV Test Drive Event: 18th to 20th June at Pulman SKODA

A new era for SKODA has arrived with the introduction of SKODA’s first fully electric SUV, the SKODA ENYAQ iV…

Be one of the first to test drive the all-new SKODA ENYAQ iV at Pulman SKODA’s test drive event. The test drive event starts on Friday 18th June until Sunday 20th June at both the SKODA Durham and SKODA Cramlington dealerships.

Appointments are limited so don’t miss out and book your test drive today 

The new ENYAQ iV is full of fantastic features offering up to 333 electric miles (WLTP) on a single charge. It’s received the full 5 star safety NCAP rating and has already been awarded the ‘Best Family Car 2021’ by Electrifying.com as well achieving the full 5 stars in the safety NCAP rating.

Learn more about the ENAYQ iV features 

New SKODA ENYAQ iV at Pulman SKODA

At Pulman, we’re still following social distancing and government guidelines. Upon entering our showrooms please ensure you’re wearing a face covering (unless exempt) and please sanitise your hands when entering and leaving our showrooms. In between customer test drives, our SKODA ENYAQ iV receives a full sanitisation clean.

If you’d like to find out more about our test drive event before booking, contact our friendly SKODA Specialists at our Durham or Cramlington dealerships.

Be kept up-to-date with the latest news and offers by following our social channels:

Facebook: SKODA
Twitter: SKODA
Instagram
LinkedIn  
YouTube 

The UEFA EURO 2020™ Volkswagen ID.3 Event Now On At Pulman Volkswagen

The UEFA EURO 2020™ Volkswagen ID.3 Event Now On At Pulman Volkswagen

Get £1,000 off the all-electric ID.3 when you book a test drive between 11th June and 11th July…

Volkswagen are the official mobility partner of the UEFA EURO 2020™ football. To celebrate, (in what we all hope will be a fantastic result for England) Volkswagen are offering £1,000 off* the Volkswagen ID.3 when you book a test drive at Pulman Volkswagen between 11th June and 11th July 2021.

The fully electric Volkswagen ID.3 may have came to the market only a short while ago but it’s already carrying a host of awards such as ‘Best Family Electric Car’ at the carwow 2021 Car of the Year Awards, ‘Game Changer of the Year’ at the TopGear.com Awards 2020 and ‘Small Electric Car of the Year’ What Car? Car of the Year Awards 2021 to name a few.

New Volkswagen ID.3 test drive at Pulman Volkswagen

Don’t miss out and book your test drive today. This offer is a for a limited time only.

As well as this fantastic £1,000 test drive offer, here at Pulman Volkswagen we have fantastic savings across our new Volkswagen ID.3 trims, with savings up to £3,800 off RRP.

Take a look at some of the offers below:

  • Save up to £3,800 on the ID.3 Max Pro and Tour Pro S 
  • Save up to £3,000 on the ID.3 Family Pro Performance
  • Save up to £1,550 off RRP on the ID.3 Life Pro Performance 
  • Save up to £1,250 on the ID.3 Style Pro Performance

    Many of these offers are available with stock to drive away now! Meaning from your order date you can expect to be driving away in your new Volkswagen ID.3 between one to four weeks.

Find out more about the ID.3 features

 

New Volkswagen ID.3 test drive at Pulman Volkswagen

Plus, if that’s enough, the City, Life Pro & Pro Performance, Style and Family Pro & Pro Performance trims are all eligible for the Office for Zero Emission Vehicles (OZEV) Grant of £2,500**.

If you’d like to find out more about the ID.3 event or would like more information on our all-electric ID.3 offers, contact us today. We can offer showroom appointments, test drives and even virtual appointments if you’d prefer to find out more from the comfort of your own home.


To be kept up-to-date with the latest electric news from Pulman Volkswagen, follow our social channels:
Facebook: Volkswagen
Twitter: Volkswagen
Instagram
LinkedIn  
YouTube 

*UK retail customers & participating retailers only. Offer available on orders by 11/07/21 for delivery by 30/09/21. **Grant applies where the electric vehicle RRP is less than £35,000. Please visit the website for full details.

New Local Sponsorship Deal For Pulman Volkswagen with South Shields FC Ladies

Chris Slater and South Shields Managers, Stephen and Colin

Pulman Volkswagen are proud to announce that they’re the main shirt sponsor for South Shields Football Club Ladies (SSFC Ladies)…

Pulman Volkswagen have been a long-standing sponsor for South Shields FC dating back to 2015. In the past seven years, Pulman have always sponsored the main club’s team; featuring within the club’s stadium on the pitch boards, 1st Cloud Arena (formally known as Mariners Park) and on the back of the team’s shirts (since 2019).

To further express their commitment to one of their local football clubs, Pulman Volkswagen have entered the 2021-22 season supporting the ladies’ team too.

Chris Slater, Commercial Director at Pulman Group, said: “To partner with the South Shields FC Ladies team was a fantastic opportunity for Pulman Volkswagen to further its backing for the club as a whole.

“We’ve been a long-term supporter of South Shields FC and as a local family business, we feel there are many synergies between the two organisations.

“The development of women’s football at the club is great to see and we’re delighted to be part of it while further strengthening our relationship with the Mariners as a whole.”

This year, South Shields FC are strongly raising the profile of their women’s team as well as promoting greater female participation in the sport across South Shields to the local community.

With Pulman Volkswagen’s promotion of the club across their own online channels, along with South Shields FC awareness online and at the stadium, both parties are confident the positive message will be shared far and wide. Both Pulman and South Shields FC hope the messages they share will welcome more ladies to shine in the sport.

Stephen Lester, Head of SSFC Ladies, said: “We are absolutely delighted with the news that Pulman Volkswagen, which is one of the area’s most popular and well-known businesses and a long-time supporter of the club, has thrown its weight behind our ladies team for next season.

“Their generous sponsorship of the playing kit is a massive boost to us both financially and in helping again raise the profile of the team.

“It’s by far the largest donation we have ever received and after the hard times we have all endured over the past two years, is a real boost.

“This has put an added spring in the step of not just myself but all the staff and players as we plan for 2021-22.

“It secures our strategy for next season in helping to reduce the cost to our players of playing the game they love so much and which impacts directly on their lives.

“It is a fantastic gesture by a real community-focused business, and everyone connected to the team and wider SSFC family is grateful.”


Pulman Group are a well-known family owned business based across the North East of England. Pulman Group also represents SEAT, SKODA and CUPRA, with five sites based across Durham, Sunderland Cramlington. 

Pulman Sponsor: Team ‘No Retreat’ Take on the Four-Peaks on a World’s First Record Breaking Challenge

Four Peak Row Challenge - No Retreat and Pulman Group Sponsor

From the foot of Snowdon to the summit of Ben Nevis, team ‘No Retreat’ take on the four-peaks on a world’s first record breaking challenge.

Katherine Wilkins and Martin Johnston will be taking on a world’s first, rowing between Wales, England, Northern Ireland and Scotland, and then hiking the highest mountain in each country along the way: Snowdon, Scafell Pike, Slieve Donard and Ben Nevis. Four countries, with a minimum of 888 hours of rowing and nearly 14,500 feet to climb!

Both Martin and Katherine are non-rowers and had never done more than 15 minutes on a concept two rowing machines just fourteen weeks ago. They hadn’t even been in an ocean rowing boat until ten weeks ago.

“I am a keen cyclist and was going to cycle the Three Peaks this summer. I wanted something more challenging and totally out of my comfort zone, as we were both non-rowers, and realised that the three peak challenge had never been completed in a rowing boat,” said Katherine, 27 from Hexham.

“We decided to add Northern Ireland because not only would it add to the difficulty of the challenge as it would mean crossing the Irish sea, but it was lovely that it would then be the whole United Kingdom.”

Katherine founder of The Retreat, will be attempting this world’s first challenge alongside head trainer Martin, 30 from Haltwhistle and a former Royal Marine Commando.

Katherine Wilkins and Martin Johnston - Four Peak Row challenge with Pulman

“I knew I needed someone I could trust entirely and someone that wouldn’t give up when it was tough, that is why I asked Martin to join me, who immediately without hesitation said yes. We have been a concrete team since.”

The ‘No Retreat’ team will be attempting the challenge in support of the charity MIND. As the challenge will be funded by corporate sponsors, this means that every penny of the funds raised will go to the charity. Visit their JustGiving page to donate.

The Gold Sponsor helping to support this record-breaking challenge is the Pulman Group. A family-run car retailer representing Volkswagen, SEAT, CUPRA, SKODA and Volkswagen Commercial Vehicles across the Northeast of England. The Pulman logo will appear on the forward cabin and will help lead the way.

Four Peak Row challenge with Pulman

Chris Slater, Commercial Director at Pulman Group, said: “We are delighted to support Katherine and Martin on their epic fundraising challenge. A world’s first! All in aid of the fantastic charity MIND, for better mental health.

When commenting on choosing the charity MIND, Katherine said, “we are both enormously passionate about the benefits of exercise and the great outdoors for mental wellbeing, which is why we are raising for MIND. Making mental health a priority has never been more important.

We are enormously grateful for the support from Pulman Group. We are delighted to have them on board and look forward to sharing the experience of our expedition on our return.”

The ‘No Retreat’ United Kingdom Four Peak Row challenge, starts on Thursday 3rd of June, at the Foot of Snowdon, Wales. Wishing Katherine and Martin the best of luck on their epic journey.

The Future Is Electric With The SKODA ENYAQ iV

SKODA ENYAQ iV now available to order from Pulman

The fully electric SKODA ENYAQ iV is now open for orders from Pulman SKODA.

Coming soon to Pulman SKODA showrooms, SKODA’s first fully electric SUV, the ENYAQ iV. The electric SUV is SKODA’s first production model based on the Volkswagen Group’s modular electrification toolkit (MEB).

The ENYAQ iV has already been named the Best Family Car 2021 by Electrifying.com as well achieving the full 5 stars in the safety NCAP rating.

 Let’s take a look at the main features below…

Battery, Range & Charging

The electric SUV will be available in the UK with two battery sizes; 62kWh and 82kWh. The entry level battery (62kWH) will offer up to 256 miles based on WLTP with 177bhp. The larger battery 82kWh will offer up to an impressive 333 miles on a single charge (WLTP) with 201bhp covering 0-62mph in 8.5 seconds.

There are three charging options for the ENYAQ iV; standard household charging (AC), wallbox charger and DC rapid charging. The rapid charging can charge the battery from 0% to 80% in just 38 minutes. There are plenty of electric vehicle apps available to find charging points near you such as Zap-Map.

SKODA ENYAQ iV charging

Space & Interior

When comparing the MEB-based electric SUV to a standard combustion engine (petrol/diesel), you’ll notice the height difference. The batteries of the MEB are installed in the vehicle floor and overall the electrical parts take up less room so instantly there’s a lot more space on the interior. As well as this, the overhang from the front and rear is reduced. In terms of length and width, the ENYAQ iV measure 4,648 millimetres long (around 50mm shorter than the Kodiaq) and 1,877 wide.

Inside, the ENYAQ iV offers all passengers plenty of legroom still keeping with a generous boot size of 585 litres!

As with every SKODA, there’s clever storage ideas throughout including a hidden umbrella holder, centre console boxes which can be adjusted to fit your phone and keys as well as boot storage solutions.

SKODA ENYAQ iV interior

Design

The SKODA ENYAQ iV features new design elements which are instantly recognisable and unique when comparing to other electric cars. The SUV features a Crystal Front Face which includes 130 LED lights, which illuminates on the road ahead. Add in the uniquely designed headlights; the LED Matrix headlights offer a powerful light on the road.

The panoramic sunroof shines in light from all angles into the ENYAQ iV which truly highlights the beauty inside the new electric SUV.

SKODA ENYAQ iV roof

Technology

The new fully electric SKODA ENYAQ iV is filled with innovative technology features to ensure your drive is as comfortable and smooth as it can be. The ENYAQ iV includes the new Head-Up Display which uses augmented reality to show key driving data within eyeshot. You can view road directions and your road speed which are shown faintly on your driving screen to help guide you in the right direction.

The SUV also features a coloured Virtual Cockpit where you can control a wide range of features without the distractions from buttons and dials. For example, you can view your maps, electric miles, radio and contacts on the display in front of your steering wheels. The screens can be adjusted to suit the information you’d like to see.

SKODA ENYAQ iV technology

With the smartphone Remote App you can control your ENYAQ iV’s features in the palm of your hand (and away from your SUV). From the app you can view how much charge is remaining in your ENYAQ iV as well as setting a time for it to charge if you’d like it to charge during off-peak hours. Plus with the app, you can also set the desired temperature you’d like before you get in and set off by using the air conditioning feature!

Specification

The specification even on the entry-level trim is very impressive. The entry level trim also known as the ENYAQ iV 60 features 19-inch Proteus alloy wheels, an infotainment system featuring a 13-inch screen, rear parking sensors, dual-zone climate control and keyless go.

SKODA ENYAQ iV interior

The larger battery pack trim is also referred to as the ENYAQ iV 80 and includes chrome detailing, front parking sensors, rear-view camera, heated two-spoke leather steering wheel and an infotainment system with navigation.

All models as standard also feature road sign recognition, ambient interior lighting, multifunction leather steering wheel and Front Assist as standard.

Plus, with the iV60 Nav you’ll receive the Government zero emission £2,500 grant. Prices for the new SKODA ENYAQ iV start from £31,995*.

SKODA ENYAQ iV


UK Release Date & Pricing

The SKODA ENYAQ iV is now open for orders from Pulman SKODA and will be available in our showrooms from mid-June. Book your appointment at our SKODA showrooms in Durham and Cramlington (Northumberland).

If you’d like to find out more and be one of the first to find out the latest news and updates on the electric SUV, sign-up to our newsletter today.

Be kept up-to-date with the latest news and offers by following our social channels:
Facebook: SKODA
Twitter: SKODA
Instagram
LinkedIn  
YouTube 

*Government zero emission £2,500 grant included in above price. Only available for ENYAQ iV 60 Nav.

VWFS Rent-a-Car ŠKODA is Now Available in Cramlington

Rent-a-Car SKODA Cramlington now at Pulman SKODA

Following on from two successful Rent-a-Car sites in Durham, we are proud to announce the launch of our third VWFS Rent-a-Car site in Cramlington.

VWFS Rent-a-Car has already been a roaring success at both our Pulman Volkswagen and Pulman ŠKODA sites based in Durham. Rent-a-Car offers ŠKODA and Volkswagen cars for either short or long term rental, with no hidden costs. Due to this success, Pulman Group are proud to announce their third VWFS Rent-a-Car scheme site now based at Pulman ŠKODA Cramlington in Northumberland.

The introduction of the new VWFS Rent-a-Car Cramlington site has already created new job roles within the team. Claire Thompson, Rental Assistant, originally joined Pulman ŠKODA in January 2020 when Pulman Group acquired the former Silbury SKODA site in Cramlington. Claire’s initial role was part-time, working on a weekend as Showroom Host before COVID-19 hit. Upon returning to work in 2021, we seen the potential in Claire to progress her into a full-time role and offered her the fantastic opportunity to join the Rent-a-Car team.

Claire stated, “working for the Rent-a-Car team differs so much from previous role but I’m overly grateful that Pulman seen the potential in me to offer me this role. It’s a big change to adapt to compared to my previous role but it’s certainly a step in the right direction. Each day is different and I’m enjoying meeting new customers from all walks of life.”

“Even in the first couple of weeks planning for the launch, I’ve already seen an improvement in my customer service, technology and people skills.”

“I’m definitely excited to see the growth of Rent-a-Car at Pulman, we’re always thinking of new ideas to bring to the table to make us really stand out from the competition. VWFS Rent-a-Car at Pulman is only going to keep on growing and I can’t wait to see where we are at this time next year!”, Claire also commented.

Claire Thompson - Rental Assistant Rent-a-Car Cramlington SKODA

(Claire Thompson – Rental Assistant Rent-a-Car Cramlington SKODA)

Even throughout a worldwide pandemic which has greatly affected the UK, we’ve managed to expand our offering of car rentals to the North of Newcastle. A greater benefit to opening our third site in this area, is the close proximity to Newcastle International Airport (just under 10 miles). Rent-a-Car Cramlington ŠKODA are able to offer deliveries to travelling corporate customers in the area (those of who arrive via the airport or local train stations) as well as deliver rentals to local businesses across the North East.

Pulman Group are the first and still the only Volkswagen and ŠKODA Rent-a-Car provider in the North East of England. The rental scheme has created great opportunities for Pulman; since launching in July 2020 the scheme has welcomed a vast number of retail and business customers to visit and rent from us. Rental terms vary between short or long-term periods with options including daily, weekend, weekly and up to 28 days. If a longer rental period is required, flexible rental options are available.

Shahkiel Akbar, Rental Manager at Pulman Groups adds, “I’m beyond excited to welcome a third Rent-a-Car service site to Pulman. We’ve grown massively in less than a year and what a great achievement it’s been to grow during the pandemic.”

“There’s a lot of potential for the future and some exciting plans in the pipeline, keep a look out as we’ve only just started!”, Shahkiel adds.

Shahkiel Akbar and Claire Thompson Rent-a-Car SKODA Cramlington Pulman

(Shahkiel Akbar and Claire Thompson Rent-a-Car Cramlington SKODA at Pulman)

To date, VWFS Rent-a-Car Durham and Rent-a-Car Cramlington have a combined fleet of 50 cars to hire across the ŠKODA and Volkswagen range which includes hatchbacks, estates and SUVs. Rental models which are available from Rent-a-Car Cramlington include the all-new ŠKODA Kamiq, Fabia, Octavia, Superb and the large ŠKODA Kodiaq SUV.

The Pulman Rent-a-Car scheme is now open at Pulman ŠKODA Cramlington. Visit www.rentacarSKODA.co.uk for further details. If you’d like to find out about the rental schemes available and how they can help you, email rental@pulmangroup.co.uk.

Follow VWFS Rent-a-Car at Pulman on Instagram for regular fleet and offer updates.

Pulman, delivering a fantastic and safe customer experience.

Pulman Group: We’re Safely Reopening

Pulman reopening in April 2021 - test drives

At Pulman, we’re very excited to welcome back all of our customers into our showrooms across the North East.

We have a number of COVID-secure practices in place to ensure our customers, staff and the wider community stay safe. We’ll be open for New, Used, Motability and Fleet car sales, Rent-a-Car, Service and Parts! Plus, we’re now able to offer unaccompanied test drives from 12th April 2021.

Take a look at all of the key points in a little more detail below and look out for our COVID-secure showroom videos throughout our blog post…

Volkswagen Durham Pulman showroom

We’re COVID-secure

We’re continuing to follow government guidelines to ensure all of our showrooms are COVID-secure to provide a safe environment for our customers, staff and the community. Here’s how:

  • Face masks/coverings – Unless exempt, all staff and customers will be required to wear a face mask/covering.
  • Track and Trace – when entering our showrooms, please sign in using the NHS track or trace app. Alternatively if you don’t have the app, you can sign in using the book which you’ll find at each reception area. 
  • Hand sanitiser – Upon arrival in our showrooms and throughout, you’ll find hand sanitiser. Please use the hand sanitiser when entering and leaving our showrooms, unless you bring and use your own.
  • Floor markings – throughout all of our showrooms, there are floors markings in place to show the direction to follow. There are safety distance measure markings to ensure you keep a safe distance from staff members and other customers.
  • Social distancing – please try to keep your 2 metre distance from other people where possible when in our showrooms.
  • Sanitised cars – whether you’re browsing our new and used car range on site, collecting your new car or courtesy car or heading out on a test drive, all cars on site have been fully sanitised between each visit. Inside every car will be a car hanger which symbolises the thorough cleanse which has taken place.

Sales

It’s the moment we’ve been eagerly waiting for, from Monday 12th April our showrooms will be open for our customers to browse our new and used car range, sit down with our friendly sales team for a face to face appointment and go out on an unaccompanied test drive!

Although we will be open for walk-ins we do strongly advise that you pre-book your showroom and test drive appointments due to current availability. This also give ours sales team the opportunity to ensure the car(s) you’re interested in are fully prepped and sanitised for your arrival.

Book an appointment:

Test Drives

From Monday 12th April we’ll now be able to offer unaccompanied test drives across the Group. You’re able to choose from a selection of pre-defined routes which typically last between 10 and 15 minutes so you can really get the feel and optimum experience of the car.

Book a test drive:

*In order to book a test drive you must be aged 21+, show ID (passport or driving licence) and have less than 6 points/no ban on your licence.

Service & Parts Departments

Our Service and Parts departments will remain open as usual.

Service:

If you’re wishing to book your car in for an MOT or Service, we are still operating by pre-booked appointments only. This means you’ll be unable to book an appointment by visiting our showrooms.

We’re now allowing customers to wait inside our showrooms while MOT and Services are being carried out by booking a ‘waiting appointment’. Unfortunately, if this type of appointment is not stated when placing the booking you’ll be required to wait outside of the showroom as we have limited ‘waiting appointments’.

If you’re needing a courtesy car while your car is in for its service, we strongly advise booking in advance to avoid disappointment; we have limited courtesy cars at each site. Unfortunately, at this time, we are still unable to offer lift and collection deliveries to and from your home/place of work.

We still operate with contactless key drop off areas in our service areas. When dropping your car off for a service you’ll be required to drop your keys into one of the drop off boxes. Our Service Advisors will sanitise your keys before handing to our Technicians to work on your car.

Upon returning to collect your car, your sanitised car keys will be placed in a key drop off box for you to collect. Your paperwork and payment will be taking from a safe distance.

SKODA Cramlington Pulman showroom

Spring Back on the Road with a Spring Check from Pulman; there never has been a better time to book your car in for an air con refresh, fluid top ups, battery check and wash and vac for only £20. Find out more and book today:

Parts:

If you’re enquiring about a part, you can email parts@pulmangroup.co.uk or contact us via 0800 0720 228 with your parts enquiry. You can also book your click and collect date and time via these contact methods too. Alternatively, you can visit our parts department at each of our showrooms, but a face mask is required (unless exempt).

Contact Us

If you have any further questions about our showrooms reopening or would like to view our opening hours, please visit our sites below.

Make sure you follow our social media channels to be kept up-to-date with the latest news and offers from Pulman:

FacebookVolkswagenSEATSKODA
TwitterVolkswagenSEATSKODA
Instagram
LinkedIn  
YouTube 

Buy Online – Click and Collect

We are digitally open

As always we wanted to keep you up to date with what Pulman are doing in light of the latest lockdown.

Priority number one is the health and wellbeing of our customers, employees and the community. We have Covid-Secure processes in place to maintain social distancing and hygiene throughout the business. We are adhering to the advice from the UK Government and we’ll share updates with you when situations change.

CAR SALES. WE ARE DIGITALLY OPEN.
Buy Online – Click and Collect.

Pulman are open for sales click and collect. This means that our showrooms are closed to physical sales appointments, however you can search, enquire, reserve and buy cars online. Collecting your next car from our Covid-safe zone.

Search:
Search from our wide range of new, used and Motability cars online.

Enquire:
Book a live video car walk-round or telephone appointment.

Reserve:
Reserve your next car for only £49 during January.

Buy Online:
Create your own bespoke finance quote by choosing your mileage, deposit and term. Get an instant part exchange valuation. Complete an online finance application or outright purchase.

Collect:
All cars purchased during lockdown can be transacted digitally our teams can guide you through this process over the phone. You can pick up from our dedicated Click and Collect Zones at your nearest Pulman retailer. Your car will of course be fully sanitised before you drive away.

NEW OPENING HOURS.
Monday to Friday: 8.30am – 6.00pm
Saturday: 8.30am – 5.00pm
Sunday: Closed

KEY CONTACTS.

Volkswagen Durham: 0191 336 0030
Volkswagen Sunderland: 0191 541 2025
//pulmanvolkswagen.co.uk/contact-us

SEAT: 0191 537 0021
//pulmanseat.co.uk/contact-us

CUPRA: 0191 537 0012
//pulmancupra.co.uk/contact-us

SKODA Durham: 0191 383 7500
SKODA Cramlington: 0191 537 5993
//pulmanskoda.co.uk/contact-us

Email: enquiries@pulmangroup.co.uk

Social Media Direct Messages:

Facebook:

Volkswagen – //www.facebook.com/pulmanvolkswagen

SEAT – //www.facebook.com/PulmanSEATCUPRA

SKODA – //www.facebook.com/PulmanSKODA/

Instagram:

Pulman – //instagram.com/pulmangroup

CUPRA – //www.instagram.com/pulmancupra/

Twitter:

Volkswagen – //twitter.com/pulmanvw

SEAT – //twitter.com/PulmanSEATCUPRA

SKODA – //twitter.com/pulmanskoda

Thank you for your continued support. Please follow the Government’s advice: stay at home and stay safe. Please stay in touch with us on our social channels.

 

COVID-19 Update – 31st December

Pulman Covid-19 Update

In light of the latest Government announcement on 30th December 2020, please see below what Pulman Group are doing from Thursday 31st December 2020 when the North East moves into Tier 4. 

Priority number one is the health and wellbeing of our customers, employees and the community. We are therefore adhering to the advice from the UK Government and are closely monitoring the developments and updates on a regular basis.

From Thursday 31st December 2020 all Pulman branches will be open for your servicing and parts requirements. Our service departments will be open as usual and our parts departments will offer a click and collect service.

Our sales departments will be able to provide a Click and Collect service for both new, used and Motability cars.

Please see below for more information on how Click and Collect works as well as the other services available at Pulman during this time.

Sales Click and Collect

Click and Collect New Car and Motability

Click and collect is available from Pulman for new cars.

How does it work? 

1 – Find your perfect new car
Search though our available new car stock

2 – Book a telephone or live video appointment
Learn more from the comfort of your own home with a live video car showcase appointment or telephone appointment.

3 – Place a holding deposit
You can place a holding deposit by phone or online.

4 – Make a Click and Collect appointment

Prior to arriving all the paperwork, payment and finance options while have been completed. We will handover the keys to your new car in our Click and Collect Zone at one of our showrooms. Social distancing and safety measures are in place.

Click and Collect Used Car

Click and collect is available from Pulman for used cars.

How does it work?

1 – Find your perfect used car
Search though our available used car stock on pulmanusedcars.co.uk

2 – Build your deal online
this allows you to create a finance example tailored to you, obtain a valuation for your current car and even complete an online purchase by applying for finance online.  Build you deal at pulmanusedcars.co.uk

3 – Book a telephone or live video appointment
Learn more from the comfort of your own home with a live video car showcase appointment or telephone appointment.

4 – Place a holding deposit
You can place a holding deposit by phone or online.

5 – Make a Click and Collect appointment

Prior to arriving all the paperwork, payment and finance options while have been completed. We will handover the keys to your car in our Click and Collect Zone at one of our showrooms. Social distancing and safety measures are in place.

 

Workshops are open

All Pulman workshops are open for routine servicing, MOT and warranty work by appointment only.

We are still currently offering service customers the ability to book a courtesy car in advance. Unfortunately, at the moment we are not offering any lifts or collect and deliveries.

We are unable at this time to offer showroom waiting appointments.

All customers entering the premises will be required to wear face coverings at all times. Customers will also be asked to log their visit via the log book or the NHS track and trace app on arrival.

 

Parts are available for Click and Collect

Our Parts departments are open for click and collect. Simply contact us via email on parts@pulmangroup.co.uk or contact us via 0800 0720 228 with your parts query.

A member of our parts department will respond and assist further.

We are able serve counter sales at our Parts reception. Customers will be required to wear a mask and log with track and trace on arrival. 

 

Fleet Enquiries

Contract hire for personal and business requirements are available as normal. Please make enquiries online or via telephone. We are unable to take general walk-ins at this time.

Visit: pulmanfleet.co.uk to view offers and how to contact us.

 

Rent-a-Car

Rent-a-Car service for Volkswagen and SKODA will operate as normal.

To book SKODA – //pulmanskoda.co.uk/rent-a-car

To book Volkswagen – //pulmanvolkswagen.co.uk/rent-a-car

 

New Opening Hours

For car sales:

Monday to Friday: 8.30am to 6.00pm
Saturday: 8.30am to 5.00pm
Sunday: Closed

For service:

Normal service opening hours resume for all sites, please visit the site links below for details.

Key Contacts

For car sales:

Volkswagen Durham: 0191 336 0030

Volkswagen Sunderland: 0191 541 2025

//pulmanvolkswagen.co.uk/contact-us

SEAT: 0191 537 0021

//pulmanseat.co.uk/contact-us

CUPRA: 0191 537 0012

//pulmancupra.co.uk/contact-us

SKODA Durham: 0191 383 7500

SKODA Cramlington: 0191 537 5993

//pulmanskoda.co.uk/contact-us

Email: enquiries@pulmangroup.co.uk

 

For Service and MOT:

Volkswagen Durham: 0191 383 7509

Volkswagen Sunderland: 0191 537 5993

Book online: //pulmanvolkswagen.co.uk/servicing

SEAT: 0191 537 0015

Book online: //pulmanseat.co.uk/servicing

SKODA Sunderland: 0191 537 5993

SKODA Durham: 0191 383 7500

SKODA Cramlington: 01670 730 145

Book online: //pulmanskoda.co.uk/servicing

Volkswagen Commercial Vehicles: 0191 383 7529

Book online: //pulmangroup.co.uk/servicing/commercial

Email: contactcentre@pulmangroup.co.uk 

 

Social Media Direct Messages:

Facebook:

Volkswagen – //www.facebook.com/pulmanvolkswagen

SEAT – //www.facebook.com/PulmanSEATCUPRA

SKODA – //www.facebook.com/PulmanSKODA/

Instagram:

Pulman – //instagram.com/pulmangroup

CUPRA – //www.instagram.com/pulmancupra/

Twitter:

Volkswagen – //twitter.com/pulmanvw

SEAT – //twitter.com/PulmanSEATCUPRA

SKODA – //twitter.com/pulmanskoda

 

Thank you for your continued support. Please follow the Government’s advice: stay at home and stay safe. Please stay in touch with us on our social channels.

Pulman Covid-19 Update – December

We’re ready to welcome customers back!

From Wednesday 2nd December 2020 all Pulman showrooms will re-open to the public for new and used car sales.  You can return to browse our new SEAT, SKODA and Volkswagen range plus we have a huge selection of Approved Used Cars across the Pulman Group.

We are following the Government guidelines to ensure the safety of our staff, customers, and community. All our safety measures remain in place as we continue to operate in a Covid-Secure manner. We respectfully request that customers wear a face-covering whilst in the showrooms in line with the Government guidance.

Service & Parts Department

Our Service & Parts Departments, as they have been during lockdown 2, remain fully open for all your aftersales requirements including routine servicing and MOT’s.

We are unable at this time to offer showroom waiting appointments.

All customers entering the premises will be required to wear face coverings at all times. Customers will also be asked to log their visit via the log book or the NHS track and trace app on arrival.

The Pulman Group main telephone lines, websites and social media channels are operating normally and we’re here to help with any questions you may have.

For service & parts enquiries please email
contactcentre@pulmangroup.co.uk

Opening Times

Our opening hours have changed, please see the details below:

Pulman Volkswagen Durham

Monday to Friday: 8:30am to 6:00pm Saturday: 8:30am to 5:00pm Sunday: 10:30am to 4:30pm

Pulman Volkswagen Sunderland

Monday to Friday: 8:30am to 6:00pm Saturday: 8:30am to 5:00pm Sunday: Closed

Pulman SEAT Sunderland

Monday to Friday: 8:30am to 6:00pm Saturday: 8:30am to 5:00pm Sunday: Closed

Pulman SKODA Durham

Monday to Friday: 8:30am to 6:00pm Saturday: 8:30am to 5:00pm Sunday: Closed

Pulman SKODA Cramlington

Monday to Friday: 8:30am to 6:00pm Saturday: 8:30am to 5:00pm Sunday: Closed

Government requirements:

 It is mandatory for all customers to wear face coverings when entering a Pulman showroom (unless you are exempt for health reasons).

All customer-facing Pulman staff will also be required to wear face coverings at all times.

All Pulman staff working behind the scenes will be required to wear a mask if the 2-metre social distancing cannot be maintained.

All customers who enter a Pulman showroom without an appointment will be required to share their contact details for track and trace. There is a log book at the entrance of every Pulman Showroom or alternatively you can log your visit through the NHS Track and Trace app by scanning the Pulman QR code at the entrance.

We will ask customers to continue social distancing throughout their visit by a minimum of 2-metres.

Working Together. Staying Safe.

We look forward to welcoming you back into our showrooms. For the latest Pulman Group News please visit our websites and social media channels.

Thanks,Pulman Group