New Car Of The Year: The SKODA Octavia

Here at Pulman SKODA we are celebrating another win! This time it is the SKODA Octavia that has scooped the crown winning the AutoTrader Car of the Year title. 
The overall Car of the Year title is the most coveted AutoTrader award. Decided by feedback collated from you, it rates the car in 16 key areas. Beating off some tough competition, the Octavia was rates as being the absolute best in two areas – durability and making use of space. It was also ranked second out of all the models for reliability and interior space. 
And that’s not all, the AutoTrader experts rate the Octavia as highly as you do! Commenting on the Octavia’s victory, Auto Trader’s Road Test Editor, Ivan Aistrop, said: “It’s easy to see why Britain’s car owners have voted the Skoda Octavia as their overall New Car of the Year. The Octavia offers an incredibly appealing mix of practicality, quality and affordability, and it’s also good to drive, well-equipped, and full of clever features to make everyday life easier. As all-rounders go, they don’t get much better than this.”


Interested in buying a Skoda Octavia?

The ŠKODA Octavia is the ultimate car for people who demand more. Whether you’re heading for a great day out at the beach or whizzing across town to meet friends, the Octavia is all about comfort with modern flair.  You can check our our new range here!

Looking for a used SKODA Octavia? Click here for our full range!


Pulman Behind The Scenes: SKODA Fabia

It’s time to go behind the scenes of one of our filming days again! This time, with the help of The Social Co. and Graham Courtney we were filming the fantastic SKODA Fabia. 

Interior Fabia Filming

More dynamic and expressive than ever the SKODA Fabia is  a fresh and modern supermini turned heads as we drove to our filming location. And this time we were back in Durham to film – believed to be one of the most haunted places in County Durham, Lumley Castle was the perfect backdrop and it certainly didn’t scare the Fabia. 

While previously with the Arona and the T-Roc we have ventured out into more country locations, the Fabia is the perfect city car. Small and incredibly functional, the rear parking sensors means it’s perfect for reversing into tight spaces. But don’t be fooled into thinking this is going to be your typical small car. We managed to fit all of The Social Co. filming equipment in the boot and have room to spare! 

Exterior Fabia filming


103.4 SunFM are rocking with the new Volkswagen T-Roc

103.4 SunFM for the seventh year in a row, have joined with Pulman for their station car. This year they have chosen the all new Volkswagen T-Roc – the brand new SUV Crossover from Volkswagen.

SUV cars have boomed over the last few years, and it is no exception that Volkswagen have expanded their SUV range with the new T-Roc. In a nutshell, the new SUV combines the style and appearance of a 4×4, but has the same convenient and interior space as a family-sized 5-door hatchback. Add the Volkswagen sturdy build, quality interior and high level of fantastic specification, the T-Roc is the perfect option to be the new station car.

The award winning T-Roc is available in a variety of trims and engines. The new 103.4 SunFM station car is the fantastic T-Roc Design. Available with a contrasting roof colour, in this case a Ravenna blue T-Roc with a white roof. Complete with upgraded 18” Alloy wheels, Car-net security, Discover navigation, e-call Emergency call service and rear-view camera.

Chris Slater, Site Manager at Pulman Volkswagen commented: “It’s fantastic to team up with 103.4 SunFM for the seventh year in the row. The previous six years SunFM has a station car from the Pulman SEAT site most recently being the SEAT ATECA. This year with the launch of the new Volkswagen T-Roc we thought the new SUV Crossover would be the perfect car for SunFM.

At Pulman we are passionate about supporting the local area and community and are therefore very proud that 103.4 SunFM once again chose to partner with us.”

The unveiling of the new station car was made even more exciting as it showcased the fantastic station designs, designed to celebrate the local area. Sporting an outline of everything from the Stadium of Light to the Northern Spire, you will be able to spot all of your favourite places in and around Wearside, it certainly stands out on the roads. Take a look at the unveiling video.

Julian Carter, Managing Director of 103.4 SunFM said: “We are thrilled to expand our partnership with Pulman Volkswagen as we are both local businesses that are proud to serve the North East. The new Volkswagen T-Roc is a fantastic car. It not only looks great, but has all the latest in technology helping us get out and about even more this year. We continue to choose Pulman as they always deliver a fantastic customer experience. I’m sure the new 103.4 SunFM station car will certainly turn heads.”

The new Volkswagen T-Roc is available to test drive from Pulman Volkswagen Durham and Sunderland, for more information visit

Pulman SEAT celebrates with multiple annual award wins

Pulman SEAT had an extraordinary 2017, achieving top of the table results across multiple annual awards; Overall Silver, Top Performing Sales, Top Fleet, and the coveted Top Satisfaction Performance Award.

We spoke to the team about their fantastic performance to find out how they had earned themselves 9 SEAT awards in the past two years and what it took to take the retailer to the network’s overall 2nd place position.

“The importance of looking after people is engrained in each and every person, it’s part of the culture, so it’s not surprising that awards are repeated here.” Andrew Cross, SEAT UK.

Pulman SEAT Head of Business, Chris Slater, takes us through some specifics which set them on the award road. “The Pulman promise is to deliver a fantastic customer experience. This is something we promote within Pulman, through the induction and people training process. We are proud to say that we have been recognised for all the hard work in ensuring our customers have that Pulman experience, whilst buying a new car or servicing their car with Pulman SEAT.”

There is a seamless process at Sunderland, customers are treated to a specific meet and greet team and are looked after throughout, customer care is a priority of everyone, from the cleaner, valeters and drivers to the team who are front line with customers. If the customer has been dissatisfied, we deal with it before it can become an issue. “We can get bumps in the road but we deal with it proactively”.

“We have two Motability specialists who can tailor the experience to that individual and their unique circumstances. This level of care and attention encourages referrals, our customers recommend us and we often see new customers here based on the experience we’ve given someone they know”.

Alex Paget, General Sales Manager comments, “I am very lucky to have such a fantastic team. We have had another fantastic year and these awards for customer service and performance are testament to how hard everyone has worked. I would like to thank everyone for their support and I can’t wait to see what the remaining 2018 brings.”

Engagement, ownership, culture

Chris goes on to tell James Jetten (Head of SEAT Customer Quality and Network Development) that the engagement of the team is paramount to their success.

Chris is a big advocate for staff engagement and has taken the unusual step of measuring staff culture and attitude. “We have undertaken surveys to measure staff negativity as I am a big believer in a positive attitude. I’m really proud of the fact that our scores are amazingly good!”

It’s clear to see that the staff are engaged, they take ownership and are all driven by the same goals. The effect of this is a strong culture of positivity and desire to deliver the best experience and be recognised for being one of the best retailers in the country. Delivering a fantastic customer experience.

Visit and find out why they are SEAT UK award winners.

Pulman Review: The SKODA Fabia

The guys at What Car? magazine know what they’re doing. They spend months pouring over cars, pitting one against the other. Manufacturers are delighted to collect some sort…any sort…of gong.

At ŠKODA however, things are different. They’re getting used to needing a trolley to deal with their trophy haul. This year was no different; ŠKODA romped home with a grand total of six awards which, let’s face it, is quite an achievement. In fact, it’s fair to say that the only area where they didn’t win anything was in the categories where they don’t actually have one of those type of cars.

Ever since it was launched, the ŠKODA Fabia, which is now into its third generation, has racked up dozens of awards. It doesn’t matter whether you go for the Fabia Hatch or the Fabia Estate, you’re still buying a winner.

Both cars have a fine reputation for being roomy, well equipped and reliable. That’s why they make for ideal family transportation. It doesn’t matter whether you are on a daily commute, on the school run, heading off to the shops or taking the family to the beach, there’s a ŠKODA Fabia to fit the bill. Oh, and talking of bills, a starting price of £10,500 represents cracking value and you’ll find that your Fabia holds onto its value like a limpet.

Both the Fabia Hatch and Fabia Estate follow similar lines when it comes to engine choices and trim.

You can choose from four 1.0 litre petrol engines developing between 59bhp and 108bhp… or there’s a pair of 1.4 litre diesel engines ranging from 89bhp to 103bhp.

Most of them can be teamed-up with an automatic gearbox and you can get the majority of those engines in the selection of  trims…S, S Plus, SE, SE-L and top of the range Monte Carlo which comes with everything. There are always some really tempting special edition models like the Colour Edition or Redline, although they’re reserved for the Fabia Hatch only.

When it comes to engines, it’s the usual choice……if you want a smooth engine and good economy…go for the 1.0 litre petrol units. Something like the mid-range 93bhp ŠKODA Fabia has a 0-60 time of just over 10 seconds…

If you prefer economy… the 1.4 litre diesels will be perfect?

Our favourite?….we like the most powerful 103bhp diesel version. It blends performance AND economy.

In terms of kit, every ŠKODA Fabia comes with DAB radio, Bluetooth, front electric windows, smart alloys and of course class-leading safety kit. Move up to our favourite, SE-L…and you also get air conditioning, daytime running lights, cruise control, rear parking sensors, a multifunction leather steering wheel with radio and telephone control, and Smart Link which seamlessly connects your phone and its apps to a colour touchscreen. There’s even an umbrella under the front passenger seat.

Don’t forget there’s a 3 year, 60,000 mile warranty…and of course the fantastic Pulman customer service comes as standard. Go on, find out why the guys at What Car? know that the ŠKODA Fabia is a winner.

Want to know more about the SKODA Fabia? Click here

Pulman Behind The Scenes: Roc with the 103.4 SunFM T-Roc

Here at Pulman Group we are proud to announce our continued partnership with Sunderland’s number one radio station, 103.4 SunFM for the seventh consecutive year! This year 103.4 SunFM chose the new Volkswagen T-Roc to be their station car – have you seen it out and about?

Designed by our very own Graphic Designer Victoria, the T-Roc celebrates the local area. Sporting an outline of everything from the Stadium of Light to the Northern Spire, you will be able to spot all of your favourite places in and around Wearside. 

SunFM T-Roc Designs

Julian Carter, Managing Director of 103.4 SunFM, said:
“We are excited about taking delivery of the new station car which is sure to
turn heads as it makes its way around Sunderland.”

The unveiling of the new station car was made even more exciting as we teamed up with The Social Co. to film the big reveal! Check out our behind the scenes video below… 

Want to know more about the fantastic new T-Roc? You can view all our latest offers here


The Pulman Derby: Newcastle United Vs Sunderland AFC

Newcastle United and Sunderland AFC fans may not have a had a Tyne-Wear derby this season in the Premier League, but the prestigious clash between the North East rivals still went ahead – with a Pulman twist! 

It’s a fierce rivalry in Pulman and with the Black Cats taking the trophy last year, Newcastle were keen to bring the trophy home.  This year resulted in a 3-3! Did you miss the game this year? No problem! Check out our video highlights below…

Like football? Why not check out our World Cup Spotify playlist here