Pulman Volkswagen supports Durham County Golf Union Seniors for the second year in a row.

Pulman Volkswagen are proud to once again support Durham County Golf Union-Seniors Team. The Durham County Veterans Golfing Association was formed in 1967 and over a period of time three Competitions were established that took place every year on different courses. Members had to be aged 55 and over to participate. Senior County Team matches were played on a scratch basis involving all of the other Northern Counties in a League format.

Peter Dewar, County Seniors Secretary commented ” We are really pleased that Pulman have continued to support us in 2018. Thanks to their generous support we are able to play matches against Cumbria, Northumberland, Yorkshire, Lancashire and Cheshire. Travel this year takes us as far away as Delamere Forrest in Cheshire.”

Pulman Volkswagen, which are also celebrating their 20th birthday in Durham have made it two years in a row to sponsor this fantastic Durham team. Ian Buckle, Managing Director commented “We are thrilled to support local businesses and communities with strong family values that align with our company goal of delivering a fantastic customer experience. Having already developed great partnerships with other local sports teams such as South Shields FC, we are very excited to support the Durham County Golf Union – Seniors this year and wish them all the best in their upcoming matches.”

Pulman with sites in Durham and Sunderland are the only family run Volkswagen retailer in the North East and represent SEAT and SKODA in the same locations. For more information on Pulman visit pulmangroup.co.uk


Pulman Behind the Scenes: South Shields Football Club

Hi everyone, Gemma here again – and this time we are going behind the scenes of another sporting partnership. 

After announcing our continued partnership with South Shields Football Club, we thought we would head over to Mariners Park and meet some of the SSFC legends ourselves! Of course, with the help of the fantastic team at the Social Co. we managed to film it all…

We can’t wait to see what the next season will bring for the Mariners. They will take on Consett and Tadcaster Albion as part of their preparations for the 2018-19 Evo-Stol Premier Division season. 

Happy 20th Birthday to Pulman Volkswagen Durham

The year of 1998 saw the launch of Google, the UK hosted the Eurovision song contest, Arsenal won the Premiership, and Cher was the longest running UK number 1 with the single “Believe”. Volkswagen also launched the very first city car – the Lupo, the iconic new Beetle and the Bora.

The biggest news of 1998 for Durham though was the launch of Pulman Volkswagen. The Pulman story started in a pop-up showroom whilst the showroom you see today was being built, starting with just 17 employees. A few of those employees are still there today, 20 years later, which is a fantastic achievement.

Ian Buckle the Managing Director of Pulman Group comments, “This year we are celebrating 20 years of serving our customers in Durham and I’m proud to have been part of the journey from the beginning. What is it that makes us different from other car retailers? It is the fact that we are one big Pulman family. We give our amazing employees the chance to grow and develop and deliver that fantastic customer experience that is at the heart of what we do.”

You might have spoken to Jan Dodds, Contact Centre Advisor when booking in a service, MOT or repair. Jan said: “What I’ve enjoyed the most about working at Pulman over the last 20 years is meeting all the fantastic people, working as part of a team and watching Pulman grow.”

This is a familiar story for Andy Foster and Keith Ramshaw. Andy began his career as a Valeterand is now the Pulman Group Parts Manager. Keith started in Parts and is now the Volkswagen Group Sales Manager. Keith comments: “I’m proud to be part of the Pulman family for over 20 years, helping to shape and work with an award-winning sales team.”

George Kenny, has been right through the Volkswagen Technician training and is now a Master Technician for Volkswagen Group. George said: “The training and development programme is fantastic, and I am thankful for the support I have had over the years.”

The stories don’t just stop there, as there are many individuals that have begun a career at Pulman and are still there today. Pulman’s motto is putting people at the heart of everything they do, from ensuring a fantastic customer experience, to supporting and building employee loyalty. Over the last 20 years over 33,000 customers have purchased their car from Pulman, with customers returning to Pulman for their future cars.

(From left to right: Andy Foster (Parts Manager), Ian Buckle (MD), Jan Dodds (Contact Centre Advisor), George Kenny (Master Technician) and Keith Ramshaw (Volkswagen Group Sales Manager)

 A lot has happened since Mike Pulman opened his first Durham Volkswagen showroom 20 years ago. In 2000 Pulman moved to their prime location – Abbey Road – where head office now employs over 80 members of staff. From humble beginnings, this flagship site was the first retailer in the UK to have a café located in their showroom. Refurbished in 2015, Pulman Volkswagen Durham is now a digital showroom, complete with car configurator to create the Pulman seamless customer experience.

Pulman opened a second Volkswagen showroom located on Newcastle Road, Sunderland in2008, which later expanded to become a SKODA authorised service repairer in 2014. Pulman are uniquely the only family-run Volkswagen retailer in the North East. Launching their SEAT showroom in Sunderland in August 2010 with the same family orientated attitude. Formerly known as Alexandra Bridge Cars – one of the oldest SEAT dealers in the country – they are among the handful of dealerships that helped launch SEAT UK a quarter of a century ago. Not to be overshadowed by the Volkswagen sites, Pulman SEAT has won a host of awards for their customer service including winning ‘Dealer of the year’ in 2011 & 2012, Motorcodes ‘Best Garage for the North East’ and more recently ‘Top Customer Satisfaction Performance Award’ in 2017.

More recently, Pulman opened their first SKODA site in Durham in 2014. This was relocated to a purpose-built showroom in Belmont Industrial Estate two years later. This state-of-the-art showroom represents a £3 million investment, its home to the fantastic Café Dafté, and a Pilates studio for both customer and employees to use. Pulman SKODA welcomed Volkswagen Commercial Vehicle servicing at this site in 2016 and is now fully equipped with state of the art diagnostic equipment and experienced Volkswagen Group Trained Technicians. 

Ian Buckle continues: “Everything we do is about people. It’s about empowering and supporting our employees to be the best they can be whilst delivering that fantastic customer experience. I would like to say a big thank you to all our fantastic customers, amazing employees and everyone who has supported us for the last 20 years we’re looking forward to the next 20 years.”

For more information on Pulman Volkswagen, SEAT and SKODA and career opportunities visit pulmangroup.co.uk. To learn what it means to be Pulman and the history of Pulman click here.






The SEAT Ibiza – your Personal Concert While You Drive

Going on any summer road trips? Here at Pulman we believe that every adventure needs a soundtrack, and the new SEAT Ibiza with BeatsAudio is the perfect travel companion. The SEAT Ibiza packs a serious punch, thanks to its powerful 300W amplifier, six speakers and high-end subwoofer. You can cruise some classical, or turn up the techno – wherever the mood takes you! 

Beats by Dr. Dre is a leading audio brand founded in 2006. Through its family of premium consumer headphones, earphones and speakers, Beats has introduced an entirely new generation to the possibilities of premium sound entertainment.

Just like Dr. Dre, the SEAT brand is urban with a young spirit. SEAT and Beats started their collaboration last year, offering BeatsAudio as an option for various models of the range – Mii, Leon, Arona and Ateca. With the introduction of the Ibiza SEAT and Beats have taken another step forward with the launch of the most youthful and urban model to date. Great music deserves great technology and the Ibiza is packed with gadgets! Sporting a Digital Cluster, multifunctional leather steering wheel and 8” Colour Media System make it easy and safe to manage your songs on the go.

Last month, SEAT launched an exclusive Ibiza Beats at the Primavera Sound festival. This Ibiza will come with a number of aesthetic details and unique features, as well as a premium sound system so that you can listen to your favourite music as if you were in the studio together with your favourite artists. To start with, the standard equiprment package will include the Full Link system (MirrorLink, Android Auto and CarPlay) to connect your smartphone and your car in the quickest and most efficient way. The Ibiza Beats will also feature the new SEAT Digital Cockpit, the interactive display which can be fully customised by the driver via the multifunctional wheel or via the infotainment system to suit the preferences of the driver. The Ibiza Beats will be launched later this year.

With the BeatsAudio, the Ibiza is the perfect car to stream your music through. During the Pulman Extravaganza (1st – 20th August 2018) we are giving away 1 years free Spotify Premium – so you can move it and shake it all the way to your destination!

What is LifeShine and How Can It Help My Car?

LifeShine is the complete vehicle protection system that is professionally applied by a member of the Pulman team. We apply it to your car’s paintwork, upholstery and glass. By applying LifeShine you have the peace of mind that your car is protected for life from the moment you take delivery.

Paintwork Protection

Looking for a lifetime of showroom shine? All the exterior paintwork is professionally treated with a unique coating featuring new, improved Carbon Shield Technology. This protective coating enhances the paintwork’s colour and shine, and ensures maximum resistance to environmental hazards, even in the most severe weather conditions. This glossy, water-repellent coating is easy to clean and maintains a superb, deep glossy shine!

Upholstery Protection

Protection your car is not just about maintaining a beautiful exterior. LifeShine’s interior treatment coats each and every stand of your car’s upholstery multiple times to create a barrier around fabric and leather. Spills and moisture are kept locked out your car’s seating and carpets, and are easily wiped away if any accidents occur

How to listen to music from your phone through your car

You can connect your smartphone via USB, bluetooth or via Smartlink applications to a compatible car. Letting you be your own DJ whilst driving. 

So, let’s get started – do you have an Android or an iPhone? 

For Android Users:

Android Auto requires Android Lollipop, version 5.0, or higher

  1. Log into the music app, for example Spotify, Amazon Music, Apple Music on your phone
  2. Connect your phone via a USB chord to an Android Auto compatible stereo
  3. If your music is already playing on your phone, it will keep playing. Otherwise, open the music app on your stereo display!
  4. Enjoy your own personal car concert as you blast your tunes!

Still need help?

For help setting up and troubleshooting why not pop in to one of our showrooms and speak to a Pulman Client Advisor – we are always happy to help.

For iPhone Users:

Apple CarPlay requires iPhone 5 or higher

  1. Log into the music app, for example Spotify, Amazon Music, Apple Music on your phone
  2. Connect your iPhone via USB to a CarPlay compatible stereo
  3. If your music is already playing, it will keep playing. Otherwise, Start open the music app on your stereo display or through voice command with Siri

Still need help?

For help setting up and troubleshooting why not pop into one of our showrooms and speak to a Pulman Client Advisor – we are always happy to help. We also have a how-to blog on setting CarPlay up with your iPhone. You can read it here

At the Pulman 20 Birthday Extravaganza, running between 1st – 20th of August 2018, we are offering 1 years free subscription to a music streaming service! Want to know more? Claim your offer here