Here at Pulman we offer servicing to both new and returning customers across Durham, Sunderland and the rest of the North East! But why choose Pulman over all of the other retailers? We’ve gathered our top 10 reasons in our latest post…
Reason 1: All of our technicians are factory trained vehicle technicians, so you can relax knowing your car is receiving the best expertise and care! Plus, our fully trained technicians only use authorised manufacturer parts, so you can rest assured your car is being maintained with the quality materials it was originally built with.
Reason 2: At Pulman we price match any genuine like-for-like quote within a 5 mile radius of our Sunderland and Durham service retailers. To qualify for this, a written quotation needs to be provided.
Reason 3: For parts fitted after the manufacturer warranty has expired, we offer a 2-year parts and labour warranty (Volkswagen, SEAT & SKODA).
Reason 4: We know how sometimes it can be difficult to arrange a convenient time for you to bring your car in for a service! Which is why we offer a free collection and delivery service of your car within 20 miles from our service retailers whether this be from your home or place of work!
Reason 5: We understand how some people need a car 7 days a week so while your car is in for a service we offer a complimentary courtesy car! However, if you do require this service it needs to be booked in advance and is subject to availability!
Reason 6: There’s nothing better than collecting your car after a service and it looking as good as new gleaming in the sunshine! That’s why at Pulman after every service we offer a complimentary wash and vac!
Reason 7: With every car we service we offer a free express visual health check of the car’s components. Plus, it is our duty of care to check your car’s key safety features while our fully trained technicians are servicing your car! However, we won’t carry out any work which may be flagged in the vehicle health check without your permission.
Reason 8: We know that some customers would prefer to wait at our service retailers whilst their car is being serviced, that is why we offer an unlimited Wi-Fi hotspot area. So, if you’ve had to take time out of work to bring your car in for a service, you can rest assured you’ll not fall behind on your emails!
Reason 9: At each retailer we offer complimentary refreshments including coffee, tea and herbal teas, water and a range of biscuits. Plus, if you book in for a service at Pulman Volkswagen Durham or Pulman SKODA you can dine at our delicious Café Dafté which offers a range of daily fresh dishes, sandwiches, paninis and jacket potatoes!
Reason 10: Last but certainly not least we are a family-run business, so we understand the importance of caring for your car whilst delivering a fantastic quality service!
If our top 10 reasons have tempted you, book your service with Pulman today! Simply click on the links below:
Or call your closest retailer:
- Pulman Volkswagen Durham: 0191 383 7509
- Pulman Volkswagen Sunderland: 0191 537 5993
- Pulman SKODA Durham: 0191 383 7500
- Pulman SEAT Sunderland: 0191 537 0015