Pulman SKODA in Cramlington, a lockdown refurbishment, internal promotions and a recruitment push.

Pulman SKODA is the new name for SKODA in Cramlington. Acquiring Silbury SKODA at the beginning of February this year, it has been an interesting start for the North East family owned retailer, but they have certainly been proactive and positive for the business and their local area.

The business is delighted to confirm that Mark Stafford, has been promoted to the position of Sales Manager at Pulman SKODA Cramlington. Mark has been part of the Pulman family for the past 7 years, beginning at Volkswagen Durham as a salesperson. After 4 years he was promoted to Assistant Sales Manager at Volkswagen Sunderland he’s now become the Sales Manager for the newest Pulman venture in Cramlington.

Speaking with Mark, he comments: “It’s an exciting opportunity for myself to work with the fantastic team at Cramlington. This is the first showroom for Pulman north of the Tyne and we definitely want people to see us as the go to point for everything SKODA and quality used cars.”

Marks promotion isn’t the only good news story from Pulman SKODA Cramlington, during lockdown they have been actively investing in the showroom, giving it a makeover! When it is completed later this month, customers can expect a 10 new car showroom, with a new layout and new hospitality area with complementary refreshments. A huge 100 used car display with access to Pulman Group used vehicles. Finally, behind the scenes the staff are also getting a brand-new canteen.

Mark continues: “In February when we acquired Silbury SKODA we also gained a fantastic team of people, so investing in them as well as the showroom for our customers is just as important.”

Pulman SKODA Cramlington currently have a team of 26 people and the good news again does not stop here! They are recruiting! Pulman are bucking the trend at the moment in the motor industry and are looking for salespeople and technicians to expand their existing Cramlington team. Visit their website for more information if you want to apply.

There you have it, the proactive positive Pulman SKODA in Cramlington has arrived! Internal promotions, recruitment and refurbishment! Certainly, exciting times ahead for Pulman SKODA, delivering a fantastic, safe and contactless customer experience to Cramlington and beyond.

For the new SKODA car offers visit – the Pulman SKODA Website

To view approved used SKODA cars visit – the Pulman Used Cars Website



The Volkswagen Big Event is on now – Ends 12th July.

If there was ever a perfect time to buy a Volkswagen, this is it. We have some fantastic offers on both new and approved used cars.

New Car Volkswagen Offers

  • Enjoy three months on us^:
    We’ll pay your first three months with Volkswagen PCP finance at up to 3.8% APR Representative.
  • An extra £500 – £1,000 Volkswagen deposit contribution1:
    All on top of the already fantastic existing deposit contributions.
  • With up to 3.8% APR Representative.*


The Big Event extra deposit contributions:

With Volkswagen PCP Solutions finance of up to 3.8% APR Representative you can get the following fantastic deposit contributions on new Volkswagen cars:

  • Up – £500 towards your deposit contribution + an extra £500 during the Big Event.
  • e-Up – £500 towards your deposit contribution during the Big Event.
  • Polo – £1,250 towards your deposit contribution + an extra £500 during the Big Event.
  • New Golf 8 – £1,250 towards your deposit contribution + an extra £500 during the Big Event.
  • T-Cross – £750 towards your deposit contribution + an extra £750 during the Big Event.
  • T-Roc – £1,250 towards your deposit contribution + an extra £750 during the Big Event.
  • T-Roc Cab – £1,600 towards your deposit contribution + an extra £750 during the Big Event.
  • Tiguan – £2,750 towards your deposit contribution + an extra £1,000 during the Big Event.
  • Tiguan Allspace – £3,750 towards your deposit contribution + an extra £1,000 during the Big Event.
  • Touareg – £1,500 towards your deposit contribution + an extra £1,000 during the Big Event.
  • Passat – £4,000 towards your deposit contribution + an extra £500 during the Big Event.
  • Arteon – £4,000 towards your deposit contribution + an extra £500 during the Big Event.
  • Touran – £3,600 towards your deposit contribution + an extra £500 during the Big Event.
  • Sharan – £4,200 towards your deposit contribution + an extra £500 during the Big Event.

For more information on the offers across the range contact us.


Approved Used Volkswagen Offers

If you have your eye on an approved used Volkswagen instead then we have a fantastic range of offers on these as well. With a fantastic Pulman 7.9% APR Representative finance and savings across the range. During the Volkswagen Big Event you will also get:

  • 2 years’ Warranty2
  • 2 years’ Roadside Assistance
  • Up to 2 years’ MOT Cover2
  • 2 services included**
  • Available on Solutions Personal Contract plan up to 7.9% APR Representative*


View ALL Approved Used Volkswagen cars.

View Approved Used GOLFS

View Approved Used POLOS

View Approved Used TIGUANS

View Approved Used PASSATS

View Approved Used UPS

View Approved Used T-ROCS

Offers available during The Big Event – ends 12th July.



Terms and Conditions Apply:

Pulman Volkswagen is a broker and not a lender and can introduce you to a limited number of lenders, who may pay us for introducing you to them. *At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. New car offer is available across the range excluding 0% APR offers and excluding e-Golf. Used car offer is available on used car sales between 90 days and up to 60 months only. Minimum balance to finance £5,000. Maximum mileage at end of contract is 120,000 miles. With Solutions Personal Contract Plan. 18s+. Subject to status & availability. T&Cs apply. Ordered by 12/07/20, new cars delivered by 04/09/20 and used cars delivered by 01/08/20. ^36 to 49 month agreements only. Agreements with a term less than 46 months may receive a contribution less

than the equivalent of 3 monthly payments however you will not be required to make a monthly payment for the first 3 months. Indemnities may be required. 1Volkswagen deposit contribution range: up! receives £1,000 deposit contribution,

T-Cross receives £1,500 deposit contribution, Polo, Golf 8 receives £1,750 deposit contribution, T-Roc receives £2,000 deposit contribution, T-Roc Cabriolet receives £2,350 deposit contribution, Tiguan receives 3,750 deposit contribution, Touran receives £4,100 deposit contribution, Tiguan Allspace receives £4,750 deposit contribution, Passat Saloon & Estate receives £4,500 deposit contribution, Sharan receives £4,700 deposit contribution and Touareg receives £9,000 deposit contribution (can consist of a contribution towards the cash price and/or a contribution towards the deposit when purchased on Solutions PCP). 2Valid for vehicles not exceeding 100,000 miles at the point of activation. MOT Cover is underwritten by UK General Insurance Ltd on behalf of Great Lakes Insurance SE and administered by Lawshield UK Limited. **Covers next two consecutive services limited to 1x minor and 1x major service. Touareg service plan available for £149 when purchased with Solutions PCP. Excludes electric vehicles. Not available in conjunction with any other offer and may be withdrawn at any time. Accurate at 06/20. Freepost Volkswagen Financial Services.

The New SEAT Leon – everything you need to know

The new SEAT Leon is now open for orders and available to test drive at Pulman SEAT. The all-new SEAT Leon brings with it a strong design evolution with a more determined face and smoother lines.


The all-new Leon lights the way in the segment with a range of innovative lighting technologies, including wraparound interior ambient light, rear coast-to-coast light, dynamic blinkers, full LED highlights and welcome lights.

The full LED technology used in the headlights improves vision, making even the darkest road visible to the driver. Incorporating the SEAT’s signature LED lighting design. The side mirrors include integrated LED indicators, and on vehicles with the full LED option including welcome lights you will see “Hola! Projected onto the ground as you activate the vehicle.

Inside the new Leon enhances the cabin experience with a full LED wraparound ambient lighting system. The lighting sweeps around the front of the cabin, from the front doors and across the top of the dashboard.


The all-new SEAT Leon is even more connected to the world giving the consumer greater opportunity to take their digital lives with them into the car. At the heart of the Leon’s system is its SEAT Digital Cockpit, which offers a 10” infotainment system with voice and gesture control.  

The Full Link Technology – Android Auto and wireless access to Apple’s CarPlay, allows users to connect their mobile devices to the vehicle’s infotainment system. The online connectivity unit also has an embedded SIM meaning that the all-new Leon will never lose its connection to the digital world. Offering additional digital products and services such as eCall service, which directly contacts the emergency services should an incident occur, sending invaluable data to the emergency services such as car location, engine type and number of passengers.

Downloading the SEAT Connect app, allows users to remotely access their vehicles data: driving data, parking position, vehicles status, including doors and lights. Set up speed and anti-theft alters.


There is a fantastic suite of engines available; petrol (TSI), diesel (TDI), mild-hybrid (eTSI) and Plug-in Hybrids (PHEV) which are coming soon.

The new Leon’s petrol engines offer direct-injection, turbocharged units and power outputs between 90PS and 190PS. The 1.0 litre TSI three-cylinder units produced 90PS and 110PS, the larger 1.5 litre TSI offers 130PS and 150PS. The 2.0 litre TSI linked to the dual-clutch transmission produces 190PS.

The diesel engines have two diesel options both with 2.0 litre TDI units. 115PS is available with a manual transmission only, while the 150PS is offered with the DSG as well. The Sportstourer is also available with 150PS unit for a DSG gearbox and 4Drive system. The TDI units introduce a new twin dosing SCR system that includes dual AdBlue injection to reduce significantly NOx emissions compared to previous Leon diesel engines.

The mild hybrid (mHEV) eTSI allows the car to provide even greater efficiency levels. This system is available with the 1.0 TSI 110PS and the 1.5 litre 150PS both in combination with the DSG transmission and a 48v mild-hybrid technology.

Plug-in hybrid expands SEATs electric car option. Joining a 1.4 litre TSI petrol engine electric motor, offering six-speed DSG transmission and producing 204PS of power. It will also allow drivers to use electric only mode which gives a range of up to 60km (WLTP) using just the energy stored in the vehicles battery.

Safety is also at the heart of all-new SEAT Leon. Integrating some of the most advanced driver assistance systems available, including predictive adaptive cruise control, emergency assist and travel assist, to make it the safest car the brand has ever made!


The all-new Leon offers four trims from launch the SE, SE Dynamic, FR and the FR First Edition.

SE key features include 8.25” media system with Full Link technology. Cruise control and LED headlights. From £19,855.

  • 16” Urban alloy wheels
  • LED headlights and taillights
  • Full Link smartphone integration
  • Media system: 8.25” screen, DAB and seven speakers.
  • SEAT Connect: 10-year subscription
  • Comfort seats
  • Leather flat bottomed steering wheel and leather gearstick
  • Anti-theft alarm system
  • Cruise control
  • KESSY Go (Keyless start)
  • Tiredness recognition system
  • Tyre pressure monitoring system
  • Front assist


SE Dynamic (in addition to SE trim) key features include 17” alloy wheels, Full Link technology via a 10” smart touch display. With an on-board navigation system, cruise control and Park Assist. From £20,995.

  • 17” Dynamic alloy wheels
  • Dark tinted rear windows
  • Digital cockpit
  • Media system plus with navigation 10” smart touch display
  • SEAT Connect plus Online Infotainment – 12 months subscription included
  • Park assist including front and rear parking sensors


FR (in addition to SE Dynamic trim) key features include 17” alloy wheels and full LED headlights with dynamic turning signals. Three-zone climate control and ambient lighting. From £23,185.

  • 17” Dynamic alloy wheels
  • Door mirrors (electrically adjustable, folding and heated)
  • LED headlights with dynamic turn signals and high beam assist
  • Welcome light silhouette from exterior mirrors
  • Auto high beam assist
  • LED taillights with dynamic turn signals
  • Rain sensors wipers
  • Separate daytime running light with automatic headline control and coming home feature
  • Wireless phone charger
  • Three zone climate control
  • Auto-dimming rear view mirror
  • Front seats manual lumbar adjustment
  • Illuminated front door sill


FR First Edition (in addition to FR trim) key features include 18” alloy wheels, interior wrap around lighting and coast to coast lighting. From £30,040.

  • 18” Performance alloy wheels
  • Space saver spare wheel and jack
  • Wraparound lighting
  • Black interior roof
  • Dynamic and Comfort pack – front and rear shock absorption, dynamic steering, front disc brakes, adaptive chassis control
  • Rear view camera
  • Safety and driving pack: high beam control, side and exit assist, predicative and adaptive cruise control.
  • Hybrid propulsion system [eTSI]
  • KESSY Advanced



AutoCar – ‘2020 SEAT Leon launched with major tech gains and hybrid power. Leon offers more rear space, new infotainment and electrified petrol engines.’

Auto Express – ‘SEAT’s engineers have also worked hard to make the Leon’s ambient lighting more than just a personalisation gimmick.’

What Car? – ‘The SEAT Leon has steadily risen to be considered among the top tier of the family hatchback class.’

The Times – ‘unsurprisingly it shares a lot of the new technology and powertrains with its best-selling sister car, the VW Golf. But while the new Golf features subtle exterior design changes, the new Leon has a much bolder look when compared to the previous model.’


The fantastic new SEAT Leon is available to order and test drive from Pulman SEAT today. With £1,000 towards your deposit and 2 years services included with VWFS PCP finance at 4% APR Representative. If you are an existing SEAT owner, you can also benefit from an extra £500 loyalty discount with PCP finance. SEAT Finance are also offering a 3 months payment holiday. Ask for more details. *

To view all the latest new Leon offers CLICK HERE.


Terms and Conditions Apply:

*At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle, ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle.*Acceptance fee is not required. **Payable at the end of the agreement. New models only. With Solutions Personal Contract Plan. 18+. Subject to availability and status. T&Cs apply. Pulman SEAT is a broker not a lender and can introduce you to a limited number of lenders, who may pay us for introducing you to them. Retails sales only. Excludes Motability. Offer available when ordered and delivered by Tuesday June 30th, 2020. Indemnities may be require. Offer not in conjunction with any other off and may be varied or withdrawn at any time. Savings based on RRP. 2 years free of charge servicing available when purchased on SEAT Finance. Example on the Pulman SEAT website include £500 SEAT Loyalty Discount for existing SEAT customers.

Pulman showrooms have re-opened for sales, service and parts. Find out which showrooms and what to expect when visiting.

Having provided service appointments from 18th May Pulman Volkswagen Durham and Pulman SEAT Sunderland showrooms are now also open for new, used and fleet sales! Due to the success of our social distancing measures we have also opened the doors at our Pulman SKODA showrooms in Durham and Cramlington where sales, service and parts are now open too. They are all social distance ready. All safe and secure for both customers and the Pulman team.

Our phone lines have reopened alongside our contact centre however we are experiencing extremely high call volumes, please bear with us we will get back to everyone.

We thank everyone who has supported us during this time and hope to see you all in our showrooms soon where we’ll deliver a fantastic and contactless experience.

All Pulman car showrooms are open with the exception of Pulman Volkswagen Sunderland, we’re working hard to get it ready so please keep a look out on our Volkswagen website and social media channels for when this changes.

The Pulman showrooms are open for:
– Sales enquiries
– Service appointments
– Part enquiries
– Fleet enquiries

The Motability scheme remains closed to new applications, existing orders are being reviewed and prioritised for handovers if your waiting for a new vehicle a member of our team will contact you. As soon as the scheme re-opens we will update our websites and social media channels.

Pulman Volkswagen Durham

Service opening hours:
Monday to Friday – 7.30am – 6.00pm*
Saturday: 8.00am – 4.00pm*
Sunday – Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman Volkswagen Sunderland

Service opening hours:
Monday to Friday – 8.00am – 6.00pm*
Saturday: Closed
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 7.30am – 6.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman SEAT

Service opening hours:
Monday to Friday – 8.15am – 5.30pm*
Saturday: 8.30am – 12.30pm*
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman SKODA Durham

Service opening hours:
Monday to Friday – 8.00am – 5.30pm*
Saturday: Closed
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman SKODA Cramlington

Service opening hours:
Monday to Friday – 8.00am – 6.00pm*
Saturday: 8.30am – 12.30pm
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

All Pulman showrooms are social distance ready, safe and secure. Take a look at some of the signage inside each showroom: Durham Volkswagen, SEAT, SKODA Durham, SKODA Cramlington.

Customers will find hand sanitiser on arrival and floor stickers to help guide you through the showrooms. We will also ask everyone to stay 2 metres apart as per the Government advice.

It may feel a little different to the normal handshake welcome you are used to from Pulman, but be rest assured you will still get a warm and friendly welcome, delivering a fantastic customer experience throughout.

Unfortunately, for the moment both the Pulman Café Dafte’s, which are based at the Volkswagen and SKODA Durham showrooms remain closed for food and refreshments.

For those customers who are looking for a new car, our showrooms are open for browsing, appointments, unaccompanied test drives and car handovers.

However, we also understand that some customers may feel more comfortable with searching and communicating remotely.

At Pulman we have many digital channels available to help you.

Pulman Websites

If you are looking for a new car, all the new car offers are available on the Pulman brand websites.

Pulman VolkswagenPulman SEATPulman SKODAPulman CUPRA

We have some fantastic new car offers supported by the brand, including ‘three months on us’ for a new Volkswagen and SKODA and a three months payment holiday for a new SEAT. Pulman have also enhanced new car offers with fantastic savings across the available stock cars. Visit the websites for more information.

If you are looking for a used car, you can view all of the Pulman Group Approved used cars in one place:

Pulman Used Cars

From the 1st of June we are pleased to offer live video appointments.

Benefits of live video appointments:

  • A salesperson will showcase the car live over video
  • All you need is a smartphone or a device that connects to the internet
  • Ask and have your questions answered live
  • You choose whether you want to be on the video or for just audio
  • Come and see the car without stepping foot into the showroom


If you would like a chance to view the car in real-time without visiting the showroom this is the perfect solution. You don’t have to be on the video, it can be two way or just audio for you to ask questions.

To book a live video appointment make a normal enquiry on a car and request this with the salesperson.

The Pulman showrooms are open and available for unaccompanied test drive appointments. To ensure social distance and safety measures are met, all cars are fully prepared for test drives beforehand.

Cars are fully sanitised:
– Dashboard surface
– Touchscreen / Infotainment interface
– Seats including headrests
– Steering wheel
– Gear lever
– All driver controls: lights, wipers and handbrakes
– Roof mounted grab handles
– Exterior door handles
– Tailgate grab handles
– Keys

Test Drives:
Pulman are offering unaccompanied test drives. With a choice of pre-defined routes to choose from and time limit between 10 and 15 minutes.

We do ask that test drives to be booked in advance to ensure we can prepare the cars fully prior to the appointment.

Customers must bring ID in order to test drive. We require a Passport and a Driving Licence photo ID.

Whilst you are on your test drive, we can also value your current car for a part exchange, just leave us the keys and of course we will follow the safety standards.


You have chosen your perfect car and are looking to buy. Fantastic. Customers are welcome to visit the showroom to finalise the sale. Pulman have followed the 2-metre rule between salespeople and customers. You can also bring your own pen to sign those documents.

If you feel more comfortable to complete the sale remotely, we also have a few digital options to help you do this:

Remote buying a car

Customers who visit pulmanusedcars.co.uk can:

– Reserve a car online: £250 deposit will reserve a car online straightaway.

– Build a deal: select ‘build a deal’ on a used car to personalise your finance quote. Customers can then apply for Volkswagen Group PCP finance.

– Remote car valuations: through ‘build a deal’ customers can also enter their current car details and request a car valuation before committing to the purchase of a car.

Want to learn more about ‘Build a deal’ click here.

If you would like to complete the purchase of the car and prefer not to come into the showroom to sign the documents, Pulman also have a digital process and can accept e-signatures, allowing you to only visit the Pulman showroom once to pick up your new car.

 Car handover

There is a new car handover process to ensure social distancing is adhered to. We ask that no more than two people from the same household collects the car and only one salesperson will hand over the car.

The car will be in a quarantined handover bay, these are in operation inside and outside (weather permitting). Once again, the car will be fully sanitised for you to drive away.

Live video appointments are available before and after car handover to go through the controls and any questions customers may have.

Not the usual handover experience but a fantastic and contactless experience once again from Pulman.

Contact Us:

Click on the links below:

Pulman SEAT fantastic new car offers!

We hope everyone is safe and well! We are pleased to announce that Pulman SEAT sales are open for Click and Collect.

What is Click and Collect? This allows you, to enquire remotely. Our sales team will be able to take you through the whole sales process digitally by phone or video calls. The handover experience is slightly different to normal. To follow the safety guidelines, we ask only one person attends the appointment to pick up the new car. There will be a salesperson handing over the car whilst following the 2 metres social distancing guidelines. The car will be fully valeted and sanitised before being placed in our Click and Collect zone outside the showroom.

If you are looking for a new SEAT car we have a few fantastic options available to you. You can browse through our headlines offers across the Pulman SEAT website. We also have some great campaigns available to you:

Buy now. Pay Later!

Pulman SEAT can now offer you a 3 months payment holiday on any new SEAT ordered by 30th June.  Pay nothing for the first three months! Available with SEAT finance at 5.9% APR Representative.*

Ask our sales teams for details and for bespoke holiday payment finance examples.

£500 off new cars ordered before 30th June

Get £500 off when you place an order before the 30th June. Available on all new cars except for the Mii Electric and it is not available on a new Tarraco at 0% APR. The finance examples throughout the Pulman SEAT website include this saving already.

Deposit contributions across the new car range

There is a selection of deposit contributions available across the new car range, available with SEAT PCP Finance at up to 5.9% APR Representative*.

> New Ibiza – £1,750 deposit contribution – Click to view
> New Arona – £1,500 deposit contribution – Click to view
> New Leon – £1,000 deposit contribution – Click to view
> New Ateca – £2,500 deposit contribution – Click to view
> New Tarraco – £2,500 deposit contribution – Click to view
> New Leon CUPRA – £1,750 deposit contribution – Click to view
> New CUPRA Ateca – £2,500 deposit contribution – Click to view

2 years servicing for only £149

2 years servicing is available for only £149^ across the SEAT new car range when purchased with SEAT PCP finance.

£500 existing SEAT customer loyalty bonus

If you are an existing SEAT customer and would like to upgrade your existing SEAT car, you will qualify for the £500 extra loyalty bonus. The bonus is available when purchasing a new: Ibiza, Arona, Leon, Ateca and Tarraco before 30th June 2020.

To qualify you must have your V5C (logbook) document for your existing SEAT car. A family member may also benefit from this extra bonus if they live at the same address the V5C document is logged to.

For more information please contact a member of our sales team.

The offers currently visible on Pulman SEAT website include this additional £500 loyalty bonus already.

0% finance available on SUVs

0% finance is available on a new Tarraco ordered on SEAT PCP Finance before the 30th June 2020. This 0% offer excludes the £500 additional saving,  but includes the 2 years servicing for only £149^.

Stock car savings

We have a select few new cars available in stock, which can be handed over as early as June. We are pleased to say that these cars have fantastic and huge savings! They are excluded from all other finance related offers.

> Arona SE Technology 1.0 TSI 95PS
now only £15,585 saving £3,700 – Click to view

> Leon FR 1.5 TSI EVO 150PS
now only £17,595 saving £6,000 – Click to view

> Tarraco SE Technology 2.0 TSI 150PS
now only £25,795 saving £7,000 – Click to view

All limited stock, first come first served.

Contact us

Our phone lines are still currently closed. To contact us please fill in a online form via our website on the car you are interested in.

For general enquiries click here

Alternatively email: enquiries@pulmanseat.co.uk or Direct Message us on our social media channels: Facebook, Twitter, Instagram

Thank you for your patience.


Terms and conditions:

* At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle.

With Solutions Personal Contract Plan. Minimum 10% deposit on Tarraco 0%. 18s+. Subject to status & availability. T&Cs apply. Offer available when ordered by 30 June 2020 and delivered by 30 December 2020. Indemnities may be required. Not available in conjunction with any other finance offer and may be withdrawn at any time. Accurate at 05/2020. Freepost SEAT Financial Services.

** UK residents age 18+. Participants must place an order 12 May 2020 – 30 June 2020. Retail sales only. Excludes Mii electric & 0% APR Tarraco offers. May be redeemed against the on the road price of a new SEAT vehicle. Contact Pulman SEAT for further details, including details of if and how the offer may be combined with other offers. This offer may be varied or withdrawn at any time.

^ Covers first two consecutive services limited to 1 x Oil and 1 x Oil and Inspection Service.

***No ownership option.

SEAT may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. Always obtain prices from Pulman SEAT.

Please note that some images may not reflect UK specification and some derivatives may not be available to order.

Looking after your car during lock down

At Pulman Group we hope you’re all keeping safe and well during the lock down. We took the decision to close the business on 24th March 2020 for the well being of our staff and customers; we believe this was completely the right thing to do.

Whilst our doors are closed we are able to answer sales and after sales questions during the lock down. Our online team can be contacted Monday to Friday 8.30am to 5.00pm, visit www.pulmangroup.co.uk for more information.

We’re sure a lot of people have been filling their days with 1 hour of exercise, maybe a bit of DIY or gardening or just a trip to the shops for essential supplies. But don’t forget your car needs some TLC too! We all need to care of our vehicles especially if they are going to be parked up for more than 2 weeks. We’ve got together 5 Pulman top tips to care for your car while its not being used as regularly.

1. Turning the car over

Leaving your car parked for a long period of time can cause the battery to run flat and potentially damage the internal mechanics.

If you can, a good way to avoid this is by starting your car and driving for about 15 minutes every 4 to 5 days, when you go and get supplies from the supermarket for example. This will prevent the battery from going flat and will help to lubricate the engine. If it’s not possible to take the car for a drive, then simply starting the engine and letting it run for 15 minutes will help to ensure the battery maintains its charge.

If you can move the car it will help the tyres by preventing flat spots and will allow the parking brake to be released regularly.

2. Parking brakes

There are three types of parking brakes on Volkswagen Group vehicles:

Traditional Handbrake

Traditional Handbrake

When parking your car place the vehicle in first gear or reverse depending on any incline or decline considerations.  Then disengage the handbrake.  This will prevent the car rolling but will also prevent the handbrake binding and causing damage. Remember to re-apply the handbrake and to disengage the clutch when you next start the car.

Electronic Handbrake

Electric Handbrake
Again when parking place the vehicle in gear, turn the auto hold function off.  Remove the keys from the ignition and the vehicle will be parked in gear without the parking brake engaged.  As with the traditional handbrake remember to re-apply the handbrake and to disengage the clutch when you next start the car and if you use the Auto Hold function, re-apply that too.

Foot Operated Parking Brake

This type of parking brake is limited to a few VWG vehicles; some older Volkswagen Touareg’s and Phaeton’s.  When parking up these cars place the automatic gear selector in Park (P) and don’t engage the foot operated parking brake.  The vehicle will be held in gear and this will prevent the parking brake binding and causing damage to your car if left standing for a prolonged period.

3. Parking indoors or covering the car

Car Covers
Before storing your car, it’s a good idea to give it a wash to prevent grime from building up and damaging the paintwork.

Remember to clean the tyres, as they tend to hold on to grease, as well as brake shavings and mud which can all cause damage over time, so be sure to clean these thoroughly at the end of the wash.

Rinse the car with free-flowing water before drying with a soft leather chamois or soft micro-fibre towel and finish with a good quality wax.

4. Protect the interior

Remember to clean the interior of your car if it’s going to be left for a long time. Organic debris such as food can rot over time, which at the very least means you’ll be returning to a bad smell, and in some extreme cases can cause damage to your car’s interior.


If your car has leather or coated fabrics, wipe dust away with a dry cloth regularly and for a deeper clean, use a damp cloth and gentle soap to rub the fabric down. Always soak up any leftover moisture with a dry cloth afterwards.

For other fabric seats, be sure to vacuum the material to prevent dust accumulation and never use harsh chemicals or household laundry soaps as these can cause discolouration. When getting out a stain, detergents and solvents can be used to get the mark out, but be careful to not use too much water as moisture can lead to damp and musty odours.

5. Exterior Protection

Before storing your car, it’s a good idea to give it a wash to prevent grime from building up and damaging the paintwork.

Remember to clean the tyres, as they tend to hold on to grease, as well as brake deposits and mud which can all cause damage over time, so be sure to clean these thoroughly at the end of the wash.
If the car has been standing make sure you tackle bird droppings quickly as the uric acid is quite high at 3.5 to 4 ph. The acidity can damage paintwork leaving unsightly rings.

Finally, rinse the car with free-flowing water before drying with a soft leather chamois or soft microfibre towel and finish with a good quality wax or polish.

These tips should help to keep your car in a sound mechanical state and protect it inside and out until you can regularly use it.  

There’s some further helpful video content available via the links below:


Finally, we hope you all stay safe and we wish you and your family good health. Thank you in advance for your support over the coming weeks and we look forward welcoming you back to the Pulman family soon to Deliver a fantastic customer experience.

In the meantime remember you can contact our online team for any advice during the lock down, just visit www.pulmangroup.co.uk for more information.

Please stay at home, protect the NHS and save lives.

Technician Roles At Pulman

Technicians at Pulman

At Pulman Group we are currently recruiting for Technicians. Find out about the role and the fantastic incentives available when you join the Pulman family.

Let’s start with a little introduction to Pulman. Pulman Group dates all the way back to 1998 with one site in Durham (Volkswagen); by 2008 a second Volkswagen dealership opened in Sunderland. In 2010 Pulman SEAT opened in Sunderland followed by the bespoke custom-built SKODA dealership in 2014 in Durham. A fifth dealership joined Pulman in 2020; Pulman SKODA Cramlington. We have sites based right across the North East and we now employ more than 250 people across the group ranging from Workshop to Valeter roles and Head Office to Sales roles!

We pride ourselves on delivering a fantastic customer experience to both our service and sales customers which is why all of our roles require a fantastic level of customer service. We are currently looking for Technicians to join our Pulman Volkswagen (Durham and Sunderland), SEAT and SKODA (Durham) teams!

Pulman Volkswagen Sunderland workshop

So why choose Pulman for your new Technician role? Aside from the growth of Pulman over the years there are many training and opportunities available should you wish to further your career.

Barclay Horton, Master Technician at Pulman Volkswagen, has progressed in his role since he joined the Pulman family nearly 8 years ago! Barclay has furthered his Volkswagen Master Technician role whilst at Pulman by attending High Voltage training and also undertook training to qualify as a SKODA Master Technician. In addition to this in 2014, Barclay was shortlisted to the top 4 in the UK for the Volkswagen Master Technician Qualification World Championship; he narrowly missed the final in Germany!

George Kenny, Master Technician at Pulman Volkswagen Durham, joined the Pulman family from the very beginning in 1998 as a Technician. By 2003 after vigorous training and exams he qualified to become a Master Technician. George still undergoes training to ensure his skills are kept to the highest of quality and meets both Pulman’s and Volkswagen’s standards. George holds a vast number of training qualifications including License Technician (2004), Group Specialist (2006) and High Voltage Technician (2010) to name a few. As well as a Master Technician, George is also one of the stars of our YouTube channel, watch his video back in 2014 with Pulman and Volkswagen where he simply describes everything you need to know about a cambelt/timing belt.

George Kenny from Pulman Volkswagen

(Pictured: George Kenny)

Graham Nixon, Technician at Volkswagen Sunderland, started his career originally as a valeter when he was 18 in 1986. He was then promoted to a Supervisor in the cleaning bay the same year (when the garage was previously owned by Mill Garages). When Pulman was acquiring the Mill Garage Site in 2008, Graham at the age of 40, started an evening course at college, where he spent two nights a week studying. Following on from his studies Graham achieved an NVQ Level 3 in Mechanical Vehicle Engineering and at the age of 40 he qualified as a Technician, which has now been his role at Pulman for the past 12 years!

When you join Pulman as a Technician there are fantastic incentives which come with the role alongside the training and progression opportunities. From your training you’ll become an authorised Volkswagen, SEAT or SKODA Technician (dependent on which branch you are based at) meaning you’ll know the ins and outs to diagnose, repair and service the brand’s products. Incentives at Pulman include a competitive salary, monthly & year-end bonus schemes, pension and incentive schemes and 22 days’ holiday!

Start your journey today at Pulman. We are looking for individuals who are excited about working with Volkswagen, SEAT and SKODA brands and the superb range of vehicles the brand has to offer. If this sounds like you or someone you know, apply today!

Beat the Tax Increase on the 1st April For New Cars

Are you looking to purchase a new car? Avoid paying more for your new car as the road tax will increase from the 1st April 2020.

The Vehicle Excise Duty (VED) or road fund licence is what every driver pays in the UK. The VED looks at for example the type of vehicle itself, the CO2 emissions emitted, the fuel type and the engine size, at the time of the first registration to calculate the cost of road tax.

Over the last few years the way car manufacturers test the CO2 emissions emitted has changed. Previously it was through the New European Driving Cycle test (NEDC), however due to car and technological developments it has been deemed that this test is not a true or ‘real-life driving’ reflection.

Therefore, this test is being replaced by the Worldwide Harmonised Light Vehicles Procedure (WLTP). Giving a more realistic measurement of fuel consumption, driving range and CO2 emissions.

This change of tax and introduction of WLTP testing will start from the 1st April for VED and 6th April for Company car, Benefit-in-Kind tax.

1st April 2020 Tax bands:

(Data from Gov.uk)

This increase will affect all new cars from the 1st April. This increase does not apply to used cars or cars registered in previous years.

To find out how much a new Volkswagen, SEAT, CUPRA or SKODA could increase by after the 1st April please contact us on enquiries@pulmangroup.co.uk or
call us on 0800 0720 228.

Alternatively view our fantastic range of new car offers we currently have available throughout March.

View all new Volkswagen offers

View all new SEAT offers

View all new SKODA offers

View all new CUPRA offers

Pulman…The New Name For ŠKODA In Cramlington

Pulman SKODA Cramlington team formerly Silbury SKODA

Pulman are proud to announce the takeover of an already established family-run retailer in Northumberland, north of Newcastle.

Pulman Group have recently acquired the Silbury ŠKODA site in Cramlington, Northumberland (28th January 2020). Silbury ŠKODA has been established since 2006, and just like Pulman Group, a family-run retailer which already proves its values fit with the Pulman brand.

Video: Behind the scenes video shoot with The Social Co. & our new Pulman SKODA Cramlington team!

Pulman are not only welcoming the former Silbury showroom but have also welcomed all 28 staff members to join the Pulman family. The total number of employees now employed by Pulman exceeds 250 which truly emphasises that Pulman are one big family.

Although Cramlington is a new catchment area for the Group, Pulman have been well-established across Durham and Sunderland for the past 22 years therefore understands the market needs and customer demand across the North East.

Pulman SKODA Cramlington formerly Silbury SKODAInterior Pulman SKODA Cramlington formerly Silbury SKODA

Pulman Group’s award-winning experience of being a top ŠKODA retailer and their current relationship with ŠKODA UK provides a fantastic platform to launch the new showroom successfully.

Ian Buckle, Managing Director, speaking of the acquisition said “We knew this business was a fantastic fit to our family run business here in the North East. The culture we have found at this award-winning family business further confirms our confidence to invest and grow it to new levels.  We fully expect Pulman Skoda Cramlington to benefit hugely from our Group support functions and allow the customer focussed teams to deliver a fantastic Pulman customer experience.”

Signage for Pulman SKODA Cramlington formerly Silbury SKODA

Pulman History

Pulman Group have been a family-run retailer since 1998 which welcomed the first Pulman Volkswagen showroom in Durham. Whilst the showroom you see today on Abbey Road was being built, Pulman Volkswagen operated from a pop-up showroom with just 17 employees. The flagship Durham site was the first retailer in the UK to have a café inside the showroom (Café Dafté).

Fast forward 10 years and Pulman acquired Mill Garages on Newcastle Road in Sunderland in 2008 making it the second Pulman Volkswagen site across the North East. The site has undergone a major expansion of the used car forecourt, showroom refurbishment and became an authorised ŠKODA service repairer.

By 2010, Pulman attained Alexandra Bridge Cars and expanded the Pulman brand to offer SEAT. In 2019 the SEAT showroom underwent a huge showroom, external and workshop refurbishment with Pulman investing over £300,000. Pulman SEAT also became one of only twenty-two retailers across the UK to become CUPRA Specialists, and the only specialists in the North East.

16 years since the launch of Pulman was one of the most exciting years for the company with the launch of Pulman ŠKODA in Durham. Originally the ŠKODA showroom was a pop-up showroom which only showcased four models; this was located by the side of Pulman Volkswagen in Durham. Behind the scenes over a 2-year period the purpose-built ŠKODA showroom was being built in Belmont Industrial Estate. By 2016 the new showroom was open to the public after a £2,800,000 investment completed with Café Dafté; the second Café from Pulman.

Today, Pulman Group now have 5 sites based across the North East; Pulman Volkswagen (Durham and Sunderland), Pulman SEAT and CUPRA (Sunderland) and Pulman ŠKODA (Durham and Cramlington).

It’s no secret that Pulman Group deliver a fantastic customer experience, and this will only continue to the north of the Tyne and beyond.

Interior Pulman SKODA Cramlington formerly Silbury SKODA Accessories at Pulman SKODA Cramlington formerly Silbury SKODAExterior Pulman SKODA Cramlington formerly Silbury SKODA

Exterior Pulman SKODA Cramlington formerly Silbury SKODA Exterior Pulman SKODA Cramlington formerly Silbury SKODATo be kept up-to-date with the latest brand and model news from Volkswagen, SKODA, SEAT and CURPA, follow our social channels below:
Facebook: SKODA
Twitter: SKODA

WhatCar? Car Of The Year Awards 2020

Whatcar? Car Of The Year Awards 2020

The Volkswagen Auto Group brands all scooped a number of awards at the WhatCar? Car of the Year Awards 2020 which took place on 14th January 2020.

At Pulman Group we represent the Volkswagen, SKODA, SEAT and CUPRA brands, all of which took home a number of awards at the WhatCar? Car of the Year awards this year. Take a look at all of the trophies which were collected at the ceremony.


Volkswagen Polo

For the second year running the Volkswagen Polo has won the ‘Small Car of the Year’ award along with the price point award of ‘Best Small Car between £16,000 and £18,000’. The Polo comes with the latest safety technology features including Front Assist, City Emergency Braking, Blind Spot Detection with rear view camera and more. You’re never shy on entertainment with Car-Net App-Connect, simply connect your smartphone and you can access many of your apps on the digital screen in front of you such as maps, calls and music.

View the Volkswagen Polo

Whatcar? Car Of The Year Awards 2020 Polo

Volkswagen T-Roc R

The sporty and newly released T-Roc R trim picked up the ‘Sports SUV less than £40,000’ award and it’s not hard to see why! The 2.0 litre 300PS engine is capable of accelerating from 0-62mph in just 4.9 seconds which highlights the power this thrilling SUV offers. Standard equipment includes Active Info Display, Discover Navigation system, front and rear parking sensors, LED darkened rear light clusters, Lane Assist and 19″ ‘Pretoria’ alloy wheels.

View the T-Roc R

Whatcar? Car Of The Year Awards 2020 T-Roc R

Volkswagen Touran

The Volkswagen Touran was awarded the ‘Best MPV between £22,000 and £30,000’. The Touran is the perfect multi-purpose vehicle filled with family-friendly features. Due to its size, the MPV is perfect for larger families who like to embark on road trips across the country and Europe! Features to keep all passengers entertained include Composition Colour Radio, optional Cam-Connect to keep an eye on your passengers and pets in the back, Panoramic sunroof, Discover Navigation and more.

View the Touran at Pulman Volkswagen

Whatcar? Car Of The Year Awards 2020 Touran

Volkswagen Amarok

Overall winner of the ‘Pick-up of the Year’ for the second year running, the Volkswagen Amarok was also awarded the ‘Best Pick-up more than £35,000’. The Amarok pick-up offers the comfiest ride whilst at high speeds in comparison to its rivals along with the impressive 3.0 litre V6 engine. Features even on the standard trim (Amarok Trendline) include 17” Posadas alloy wheels, App-Connect, Cruise Control System (CCS), Climatronic air conditioning system and composition Media Radio with 6.33” touchscreen.

Whatcar? car of the year award Volkswagen Amarok


SEAT Mii Electric

It may be a small city car but the SEAT Mii Electric won a big award for ‘Small Electric Car less than £25,000’. The electric city car will offer up to 161 electric mile range (WLTP) with a top speed of 81mph. The new SEAT Mii Electric comes with new and updated features when compared to the combustion engines including heated front sports seats, LED wing mirror lights, 5” colour display and an updated dashboard design. The fully electric Mii will be coming to Pulman SEAT early 2020.

View the SEAT Mii Electric

Whatcar? Car Of The Year Awards 2020 Mii Electric



New in 2019, the SKODA Scala won the overall award for ‘Family Car of the Year’ along with the ‘Best Family Car for less than £20,000’. It beat off its rival scoring highly in comfort and interior space, offering a lot of rear head room and a large boot! Specification includes Cruise Control, Parking Distance Sensors, Audio Controls and much more.

View the SKODA Scala

Whatcar? Car Of The Year Awards 2020 Scala

SKODA Superb iV

The future is electric for SKODA with the Superb iV bringing home the ‘Plug-in Hybrid of the Year for less than £35,000’ award. The 1.4 TSI iV SE Technology engine which won the award, offers up to 34-mile electric range before the combustion engine kicks in to help. Specification includes heated front leather seats and satellite navigation. Plus the Superb iV was awarded the maximum 5 star EURO NCAP safety rating during vigorous testing.

View the SKODA Superb iV

Whatcar? Car Of The Year Awards 2020 Superb iV

SKODA Fabia & Fabia Estate

Both the Fabia and the Fabia Estate scooped price point awards at the WhatCar? Car of the Year awards. The Fabia won the ‘Small Car of the Year between £14,000 and £16,000’ and the Fabia Estate was awarded the ‘Best Estate Car less than £20,000’. Both Fabia models are equipped with the latest technology and safety features and offer ample space. Learn more about each model below.

View the SKODA Fabia and Fabia Estate.

Whatcar? Car Of The Year Awards 2020 Fabia Whatcar? Car Of The Year Awards 2020 Fabia Estate

SKODA Superb & Superb Estate

The SKODA Superb wasn’t shy with awards either, with the large hatchback awarded with ‘Executive Car of the Year for less than £30,000’ and the Superb Estate winning the overall category for ‘Estate Car of the Year’ alongside ‘Estate Car of the Year between £20,000 and £30,000’. Both models are well equipped, comfortable and roomy (front, rear and boot space) in comparison to their rivals. The Superb Estate offers an incredible 1,950 litre capacity when the rear seats are folded down. Plus if you have few 6ft tall passengers in your car, there’ll be no fighting for who is ‘shotgun’ as the rear seats are spacious enough for even the tallest of passengers to sit back in comfort!

View the SKODA Superb and Superb Estate.

Whatcar? Car Of The Year Awards 2020 Superb Whatcar? Car Of The Year Awards 2020 Superb Estate


The SKODA Kamiq was only released in the UK late 2019 but has picked up ‘Small SUV for less than £20,000’. The compact SUV beat off tough rivals due to its spacious interior offering a lot of rear leg room whilst still offering large boot space, as well as the interior offering higher quality plastics. The new Kamiq also does a fantastic job of smoothing out any road imperfections, making it a comfortable choice for an SUV.

View the SKODA KamiqWhatcar? Car Of The Year Awards 2020 Kamiq


With tough rivals to beat off, another SKODA SUV to win an award was the SKODA Karoq with ‘Family SUV between £20,000 to £30,000’. This SUV is truly known as a comfortable car with no other rivals offering such an indulgent and smooth ride. The handling of this family SUV is agile with accurate steering which makes it a fantastic drive. Add to this the practicality, there’s plenty of space options if you’re heading on a family holiday with the option of sliding the rear seats back and forth to further increase the boot space if needed.

View the SKODA Karoq

Whatcar? Car Of The Year Awards 2020 Karoq

All of the awards are well deserved for the Volkswagen brands. To find out more about the models available from Pulman, simply visit:
To be kept up-to-date with the latest brand and model news from Volkswagen, SKODA, SEAT and CURPA, follow our social channels below:
*All features mentioned are trim dependant, please check with our Specialists the specifications of your preferred trim.