Pulman SKODA in Cramlington, a lockdown refurbishment, internal promotions and a recruitment push.

Pulman SKODA is the new name for SKODA in Cramlington. Acquiring Silbury SKODA at the beginning of February this year, it has been an interesting start for the North East family owned retailer, but they have certainly been proactive and positive for the business and their local area.

The business is delighted to confirm that Mark Stafford, has been promoted to the position of Sales Manager at Pulman SKODA Cramlington. Mark has been part of the Pulman family for the past 7 years, beginning at Volkswagen Durham as a salesperson. After 4 years he was promoted to Assistant Sales Manager at Volkswagen Sunderland he’s now become the Sales Manager for the newest Pulman venture in Cramlington.

Speaking with Mark, he comments: “It’s an exciting opportunity for myself to work with the fantastic team at Cramlington. This is the first showroom for Pulman north of the Tyne and we definitely want people to see us as the go to point for everything SKODA and quality used cars.”

Marks promotion isn’t the only good news story from Pulman SKODA Cramlington, during lockdown they have been actively investing in the showroom, giving it a makeover! When it is completed later this month, customers can expect a 10 new car showroom, with a new layout and new hospitality area with complementary refreshments. A huge 100 used car display with access to Pulman Group used vehicles. Finally, behind the scenes the staff are also getting a brand-new canteen.

Mark continues: “In February when we acquired Silbury SKODA we also gained a fantastic team of people, so investing in them as well as the showroom for our customers is just as important.”

Pulman SKODA Cramlington currently have a team of 26 people and the good news again does not stop here! They are recruiting! Pulman are bucking the trend at the moment in the motor industry and are looking for salespeople and technicians to expand their existing Cramlington team. Visit their website for more information if you want to apply.

There you have it, the proactive positive Pulman SKODA in Cramlington has arrived! Internal promotions, recruitment and refurbishment! Certainly, exciting times ahead for Pulman SKODA, delivering a fantastic, safe and contactless customer experience to Cramlington and beyond.

For the new SKODA car offers visit – the Pulman SKODA Website

To view approved used SKODA cars visit – the Pulman Used Cars Website



The New SEAT Leon – everything you need to know

The new SEAT Leon is now open for orders and available to test drive at Pulman SEAT. The all-new SEAT Leon brings with it a strong design evolution with a more determined face and smoother lines.


The all-new Leon lights the way in the segment with a range of innovative lighting technologies, including wraparound interior ambient light, rear coast-to-coast light, dynamic blinkers, full LED highlights and welcome lights.

The full LED technology used in the headlights improves vision, making even the darkest road visible to the driver. Incorporating the SEAT’s signature LED lighting design. The side mirrors include integrated LED indicators, and on vehicles with the full LED option including welcome lights you will see “Hola! Projected onto the ground as you activate the vehicle.

Inside the new Leon enhances the cabin experience with a full LED wraparound ambient lighting system. The lighting sweeps around the front of the cabin, from the front doors and across the top of the dashboard.


The all-new SEAT Leon is even more connected to the world giving the consumer greater opportunity to take their digital lives with them into the car. At the heart of the Leon’s system is its SEAT Digital Cockpit, which offers a 10” infotainment system with voice and gesture control.  

The Full Link Technology – Android Auto and wireless access to Apple’s CarPlay, allows users to connect their mobile devices to the vehicle’s infotainment system. The online connectivity unit also has an embedded SIM meaning that the all-new Leon will never lose its connection to the digital world. Offering additional digital products and services such as eCall service, which directly contacts the emergency services should an incident occur, sending invaluable data to the emergency services such as car location, engine type and number of passengers.

Downloading the SEAT Connect app, allows users to remotely access their vehicles data: driving data, parking position, vehicles status, including doors and lights. Set up speed and anti-theft alters.


There is a fantastic suite of engines available; petrol (TSI), diesel (TDI), mild-hybrid (eTSI) and Plug-in Hybrids (PHEV) which are coming soon.

The new Leon’s petrol engines offer direct-injection, turbocharged units and power outputs between 90PS and 190PS. The 1.0 litre TSI three-cylinder units produced 90PS and 110PS, the larger 1.5 litre TSI offers 130PS and 150PS. The 2.0 litre TSI linked to the dual-clutch transmission produces 190PS.

The diesel engines have two diesel options both with 2.0 litre TDI units. 115PS is available with a manual transmission only, while the 150PS is offered with the DSG as well. The Sportstourer is also available with 150PS unit for a DSG gearbox and 4Drive system. The TDI units introduce a new twin dosing SCR system that includes dual AdBlue injection to reduce significantly NOx emissions compared to previous Leon diesel engines.

The mild hybrid (mHEV) eTSI allows the car to provide even greater efficiency levels. This system is available with the 1.0 TSI 110PS and the 1.5 litre 150PS both in combination with the DSG transmission and a 48v mild-hybrid technology.

Plug-in hybrid expands SEATs electric car option. Joining a 1.4 litre TSI petrol engine electric motor, offering six-speed DSG transmission and producing 204PS of power. It will also allow drivers to use electric only mode which gives a range of up to 60km (WLTP) using just the energy stored in the vehicles battery.

Safety is also at the heart of all-new SEAT Leon. Integrating some of the most advanced driver assistance systems available, including predictive adaptive cruise control, emergency assist and travel assist, to make it the safest car the brand has ever made!


The all-new Leon offers four trims from launch the SE, SE Dynamic, FR and the FR First Edition.

SE key features include 8.25” media system with Full Link technology. Cruise control and LED headlights. From £19,855.

  • 16” Urban alloy wheels
  • LED headlights and taillights
  • Full Link smartphone integration
  • Media system: 8.25” screen, DAB and seven speakers.
  • SEAT Connect: 10-year subscription
  • Comfort seats
  • Leather flat bottomed steering wheel and leather gearstick
  • Anti-theft alarm system
  • Cruise control
  • KESSY Go (Keyless start)
  • Tiredness recognition system
  • Tyre pressure monitoring system
  • Front assist


SE Dynamic (in addition to SE trim) key features include 17” alloy wheels, Full Link technology via a 10” smart touch display. With an on-board navigation system, cruise control and Park Assist. From £20,995.

  • 17” Dynamic alloy wheels
  • Dark tinted rear windows
  • Digital cockpit
  • Media system plus with navigation 10” smart touch display
  • SEAT Connect plus Online Infotainment – 12 months subscription included
  • Park assist including front and rear parking sensors


FR (in addition to SE Dynamic trim) key features include 17” alloy wheels and full LED headlights with dynamic turning signals. Three-zone climate control and ambient lighting. From £23,185.

  • 17” Dynamic alloy wheels
  • Door mirrors (electrically adjustable, folding and heated)
  • LED headlights with dynamic turn signals and high beam assist
  • Welcome light silhouette from exterior mirrors
  • Auto high beam assist
  • LED taillights with dynamic turn signals
  • Rain sensors wipers
  • Separate daytime running light with automatic headline control and coming home feature
  • Wireless phone charger
  • Three zone climate control
  • Auto-dimming rear view mirror
  • Front seats manual lumbar adjustment
  • Illuminated front door sill


FR First Edition (in addition to FR trim) key features include 18” alloy wheels, interior wrap around lighting and coast to coast lighting. From £30,040.

  • 18” Performance alloy wheels
  • Space saver spare wheel and jack
  • Wraparound lighting
  • Black interior roof
  • Dynamic and Comfort pack – front and rear shock absorption, dynamic steering, front disc brakes, adaptive chassis control
  • Rear view camera
  • Safety and driving pack: high beam control, side and exit assist, predicative and adaptive cruise control.
  • Hybrid propulsion system [eTSI]
  • KESSY Advanced



AutoCar – ‘2020 SEAT Leon launched with major tech gains and hybrid power. Leon offers more rear space, new infotainment and electrified petrol engines.’

Auto Express – ‘SEAT’s engineers have also worked hard to make the Leon’s ambient lighting more than just a personalisation gimmick.’

What Car? – ‘The SEAT Leon has steadily risen to be considered among the top tier of the family hatchback class.’

The Times – ‘unsurprisingly it shares a lot of the new technology and powertrains with its best-selling sister car, the VW Golf. But while the new Golf features subtle exterior design changes, the new Leon has a much bolder look when compared to the previous model.’


The fantastic new SEAT Leon is available to order and test drive from Pulman SEAT today. With £1,000 towards your deposit and 2 years services included with VWFS PCP finance at 4% APR Representative. If you are an existing SEAT owner, you can also benefit from an extra £500 loyalty discount with PCP finance. SEAT Finance are also offering a 3 months payment holiday. Ask for more details. *

To view all the latest new Leon offers CLICK HERE.


Terms and Conditions Apply:

*At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle, ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle.*Acceptance fee is not required. **Payable at the end of the agreement. New models only. With Solutions Personal Contract Plan. 18+. Subject to availability and status. T&Cs apply. Pulman SEAT is a broker not a lender and can introduce you to a limited number of lenders, who may pay us for introducing you to them. Retails sales only. Excludes Motability. Offer available when ordered and delivered by Tuesday June 30th, 2020. Indemnities may be require. Offer not in conjunction with any other off and may be varied or withdrawn at any time. Savings based on RRP. 2 years free of charge servicing available when purchased on SEAT Finance. Example on the Pulman SEAT website include £500 SEAT Loyalty Discount for existing SEAT customers.

The all-new Volkswagen Golf 8 – everything you need to know!

The all new Golf 8 is the most progressive Golf of all time. While the exterior design is an evolution over its predecessor, the interior is where the revolution really begins. It’s available to order now.


It features Volkswagen’s most advanced connectivity and driver assistance systems, and an all-new digital dashboard, representing the biggest technical leap forward in the history of the model.

There is an extensive range of new technologies that come as standard, including the Car2X safety technology (a first for Volkswagen, 10-inch Digital Cockpit and infotainment display.

Car2X technology in the first generation warns the driver of problems, such as end of a traffic jam, location of an accident and roadside breakdowns. For example, if a driver slams on the brakes because of a roadside problem, the drivers behind must react with very little warning.

The Car2X communications with other vehicle of sudden braking manoeuvres by other traffic participants, enabling more time for the other drives to react. Drivers are also alerted if an emergency vehicle is approaching and from which direction even before it’s possible to hear the sirens. Giving the driver as much time as possible to safely react.

The Golf 8 also offer the following as optional equipment: Head-up display projection onto the windscreen; Matrix IQ Lights and a new premium speaker provider – Harman & Kardon.

View key information without taking your eyes off the road ahead, thanks to the new Head-up Display. Data such as vehicle speed, driver assistance system and navigation instructions are projected straight onto the windscreen.

Matrix IQ LED light technology features interactive light control that makes night-time driving safer. Information from the front camera, navigation’s digital map data, GPS information, steering wheel angle and driving speed activates specific LEDs for optional lighting.

Other safety and intelligent driving technology include:

Predictive Pedestrian Protection: which features a camera and radar sensor-controlled warning system. This alerts you if it detects a pedestrian at the edge of a road. This is standard on all models.

Adaptive Cruise Control: helps you maintain a predetermined set speed and distance from the vehicle in front of you. Standard on certain models.

Dynamic Chassis Control (DCC): provides a choice of different driving modes, Normal, Comfort or Sport. This is optional on all models.

Air Care Climatronic: This newly designed air conditioning system has a Smart Climate menu that can be used to activate specific individual functions such as ‘Warm feet’ or ‘Clear view’ = not only at the press of a button, but also using voice control. 


Volkswagen have renamed two for the most popular trims for the Golf 8.

The new Life trim replaces the SE/Match and the Style trim replaces the GT/GT Edition. As well as these two new trims, the R-Line is also available. The Golf GTE and performance Golfs will be announced at a later date.

Standard specification across all models:

  • LED headlights
  • 10-inch Digital Cockpit Pro
  • 10-inch infotainment unit
  • App Connect
  • Car2X safety technology
  • e-Call
  • Keyless Go
  • One-zone climate control


Golf 8 Life adds:

  • 16-inch ‘Norfolk’ alloy wheels
  • Satellite navigation, including three years of We Connect Plus
  • Light and sight pack
  • Leather steering wheel and gear gator
  • Alarm
  • Wireless App Connect, including inductive charging
  • Parking sensors (front and rear)
  • Adaptive cruise control
  • 10 colour ambient lighting

Golf Life available from £23,300.


Golf 8 Style adds to the Life trim:

  • 17-inch ‘Belmont’ alloy wheels
  • Three-zone climate control
  • 30 colour ambient lighting
  • Enhanced LED headlights including high beam assist
  • Art Velour with front sports comfort seats
  • Carpet mats (front and rear)

Golf Style available from £25,495.



Golf 8 R-Line adds to the Life trim:

  • 17-inch ‘Valencia’ grey metallic alloy wheels
  • R-Line exterior styling
  • Rear tinted windows
  • Heated leather steering wheel and gear gator
  • Brushed steel pedals
  • Carpets (front and rear)
  • R-Line sports seats with integrated head restraint
  • Progressive steering
  • 30 colour ambient lighting
  • Driver profile selection
  • Sports suspension

Golf R-Line available from £26,165.



Trims are available with a choice of petrol and diesel engines including the new eTSI.

New eTSI engine: the new ‘mild hybrid eTSI’ engine is available in the new Golf 8. These are petrol engines that are coupled to a 48 V system plus 7-speed dual clutch gearbox (DSG). Efficient TSI engines mean perfect performance while significantly cutting fuel consumption. All eTSI models feature a powerful brake energy recuperation function. The 48 V system also makes it possible to coast while the combustion engine has been completely switched off to save even more fuel.


There are fantastic offers across the new Golf 8 range.

  1. Three months on us

Enjoy three months on us, with 3.6% APR Representative Volkswagen PCP Finance.*

  1. £1,250 deposit contribution

There is a fantastic £1,250 towards your deposit when purchased on Volkswagen PCP Finance at 3.6% APR Representative.**

  1. Upgraded Discover Navigation Pro system

Order a new Golf 8 by the end of June and you could qualify for the an additional infotainment system worth an extra £1,600!

The Discover Navigation Pro system includes additional equipment such as:

  • Natural voice control
  • Media and streaming services direct to the car
  • Gesture control
  • Dual map display on the infotainment and Digital Cockpit Pro


Visit the Pulman Volkswagen website to learn more.



Euro NCAP – the golf has achieved the highest score in the Euro NCAP crash test.

AutoCar – 4.5 stars out of 5 given by Autocar. Read the review.

AutoExpress – 4 stars out of 5 given by AutoExpress. Read the review.


Terms and conditions apply:

*At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. **£1,250 deposit contribution can consist of a contribution towards the cash price and/or a contribution towards the deposit when purchased on Solutions PCP. Payable at the end of your agreement. With Solutions Personal Contract Plan. 18s+. Subject to availability and status. T&Cs apply. Offer available when ordered by 30/06/20 and delivered by 30/09/20. 36 to 49 month agreements only. Agreements with a term less than 46 months may receive a contribution less than the equivalent of 3 monthly payments however you will not be required to be make a monthly payment for the first 3 months. Excludes 0% APR offer.

Pulman showrooms have re-opened for sales, service and parts. Find out which showrooms and what to expect when visiting.

Having provided service appointments from 18th May Pulman Volkswagen Durham and Pulman SEAT Sunderland showrooms are now also open for new, used and fleet sales! Due to the success of our social distancing measures we have also opened the doors at our Pulman SKODA showrooms in Durham and Cramlington where sales, service and parts are now open too. They are all social distance ready. All safe and secure for both customers and the Pulman team.

Our phone lines have reopened alongside our contact centre however we are experiencing extremely high call volumes, please bear with us we will get back to everyone.

We thank everyone who has supported us during this time and hope to see you all in our showrooms soon where we’ll deliver a fantastic and contactless experience.

All Pulman car showrooms are open with the exception of Pulman Volkswagen Sunderland, we’re working hard to get it ready so please keep a look out on our Volkswagen website and social media channels for when this changes.

The Pulman showrooms are open for:
– Sales enquiries
– Service appointments
– Part enquiries
– Fleet enquiries

The Motability scheme remains closed to new applications, existing orders are being reviewed and prioritised for handovers if your waiting for a new vehicle a member of our team will contact you. As soon as the scheme re-opens we will update our websites and social media channels.

Pulman Volkswagen Durham

Service opening hours:
Monday to Friday – 7.30am – 6.00pm*
Saturday: 8.00am – 4.00pm*
Sunday – Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman Volkswagen Sunderland

Service opening hours:
Monday to Friday – 8.00am – 6.00pm*
Saturday: Closed
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 7.30am – 6.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman SEAT

Service opening hours:
Monday to Friday – 8.15am – 5.30pm*
Saturday: 8.30am – 12.30pm*
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman SKODA Durham

Service opening hours:
Monday to Friday – 8.00am – 5.30pm*
Saturday: Closed
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

Pulman SKODA Cramlington

Service opening hours:
Monday to Friday – 8.00am – 6.00pm*
Saturday: 8.30am – 12.30pm
Sunday: Closed

*By appointment only
To book a service appointment click here

Sales opening hours:
Monday to Friday – 8.30am – 7.00pm
Saturday: 8.30am – 5.00pm
Sunday: 10.30am – 4.30pm

All Pulman showrooms are social distance ready, safe and secure. Take a look at some of the signage inside each showroom: Durham Volkswagen, SEAT, SKODA Durham, SKODA Cramlington.

Customers will find hand sanitiser on arrival and floor stickers to help guide you through the showrooms. We will also ask everyone to stay 2 metres apart as per the Government advice.

It may feel a little different to the normal handshake welcome you are used to from Pulman, but be rest assured you will still get a warm and friendly welcome, delivering a fantastic customer experience throughout.

Unfortunately, for the moment both the Pulman Café Dafte’s, which are based at the Volkswagen and SKODA Durham showrooms remain closed for food and refreshments.

For those customers who are looking for a new car, our showrooms are open for browsing, appointments, unaccompanied test drives and car handovers.

However, we also understand that some customers may feel more comfortable with searching and communicating remotely.

At Pulman we have many digital channels available to help you.

Pulman Websites

If you are looking for a new car, all the new car offers are available on the Pulman brand websites.

Pulman VolkswagenPulman SEATPulman SKODAPulman CUPRA

We have some fantastic new car offers supported by the brand, including ‘three months on us’ for a new Volkswagen and SKODA and a three months payment holiday for a new SEAT. Pulman have also enhanced new car offers with fantastic savings across the available stock cars. Visit the websites for more information.

If you are looking for a used car, you can view all of the Pulman Group Approved used cars in one place:

Pulman Used Cars

From the 1st of June we are pleased to offer live video appointments.

Benefits of live video appointments:

  • A salesperson will showcase the car live over video
  • All you need is a smartphone or a device that connects to the internet
  • Ask and have your questions answered live
  • You choose whether you want to be on the video or for just audio
  • Come and see the car without stepping foot into the showroom


If you would like a chance to view the car in real-time without visiting the showroom this is the perfect solution. You don’t have to be on the video, it can be two way or just audio for you to ask questions.

To book a live video appointment make a normal enquiry on a car and request this with the salesperson.

The Pulman showrooms are open and available for unaccompanied test drive appointments. To ensure social distance and safety measures are met, all cars are fully prepared for test drives beforehand.

Cars are fully sanitised:
– Dashboard surface
– Touchscreen / Infotainment interface
– Seats including headrests
– Steering wheel
– Gear lever
– All driver controls: lights, wipers and handbrakes
– Roof mounted grab handles
– Exterior door handles
– Tailgate grab handles
– Keys

Test Drives:
Pulman are offering unaccompanied test drives. With a choice of pre-defined routes to choose from and time limit between 10 and 15 minutes.

We do ask that test drives to be booked in advance to ensure we can prepare the cars fully prior to the appointment.

Customers must bring ID in order to test drive. We require a Passport and a Driving Licence photo ID.

Whilst you are on your test drive, we can also value your current car for a part exchange, just leave us the keys and of course we will follow the safety standards.


You have chosen your perfect car and are looking to buy. Fantastic. Customers are welcome to visit the showroom to finalise the sale. Pulman have followed the 2-metre rule between salespeople and customers. You can also bring your own pen to sign those documents.

If you feel more comfortable to complete the sale remotely, we also have a few digital options to help you do this:

Remote buying a car

Customers who visit pulmanusedcars.co.uk can:

– Reserve a car online: £250 deposit will reserve a car online straightaway.

– Build a deal: select ‘build a deal’ on a used car to personalise your finance quote. Customers can then apply for Volkswagen Group PCP finance.

– Remote car valuations: through ‘build a deal’ customers can also enter their current car details and request a car valuation before committing to the purchase of a car.

Want to learn more about ‘Build a deal’ click here.

If you would like to complete the purchase of the car and prefer not to come into the showroom to sign the documents, Pulman also have a digital process and can accept e-signatures, allowing you to only visit the Pulman showroom once to pick up your new car.

 Car handover

There is a new car handover process to ensure social distancing is adhered to. We ask that no more than two people from the same household collects the car and only one salesperson will hand over the car.

The car will be in a quarantined handover bay, these are in operation inside and outside (weather permitting). Once again, the car will be fully sanitised for you to drive away.

Live video appointments are available before and after car handover to go through the controls and any questions customers may have.

Not the usual handover experience but a fantastic and contactless experience once again from Pulman.

Contact Us:

Click on the links below:

Looking after your car during lock down

At Pulman Group we hope you’re all keeping safe and well during the lock down. We took the decision to close the business on 24th March 2020 for the well being of our staff and customers; we believe this was completely the right thing to do.

Whilst our doors are closed we are able to answer sales and after sales questions during the lock down. Our online team can be contacted Monday to Friday 8.30am to 5.00pm, visit www.pulmangroup.co.uk for more information.

We’re sure a lot of people have been filling their days with 1 hour of exercise, maybe a bit of DIY or gardening or just a trip to the shops for essential supplies. But don’t forget your car needs some TLC too! We all need to care of our vehicles especially if they are going to be parked up for more than 2 weeks. We’ve got together 5 Pulman top tips to care for your car while its not being used as regularly.

1. Turning the car over

Leaving your car parked for a long period of time can cause the battery to run flat and potentially damage the internal mechanics.

If you can, a good way to avoid this is by starting your car and driving for about 15 minutes every 4 to 5 days, when you go and get supplies from the supermarket for example. This will prevent the battery from going flat and will help to lubricate the engine. If it’s not possible to take the car for a drive, then simply starting the engine and letting it run for 15 minutes will help to ensure the battery maintains its charge.

If you can move the car it will help the tyres by preventing flat spots and will allow the parking brake to be released regularly.

2. Parking brakes

There are three types of parking brakes on Volkswagen Group vehicles:

Traditional Handbrake

Traditional Handbrake

When parking your car place the vehicle in first gear or reverse depending on any incline or decline considerations.  Then disengage the handbrake.  This will prevent the car rolling but will also prevent the handbrake binding and causing damage. Remember to re-apply the handbrake and to disengage the clutch when you next start the car.

Electronic Handbrake

Electric Handbrake
Again when parking place the vehicle in gear, turn the auto hold function off.  Remove the keys from the ignition and the vehicle will be parked in gear without the parking brake engaged.  As with the traditional handbrake remember to re-apply the handbrake and to disengage the clutch when you next start the car and if you use the Auto Hold function, re-apply that too.

Foot Operated Parking Brake

This type of parking brake is limited to a few VWG vehicles; some older Volkswagen Touareg’s and Phaeton’s.  When parking up these cars place the automatic gear selector in Park (P) and don’t engage the foot operated parking brake.  The vehicle will be held in gear and this will prevent the parking brake binding and causing damage to your car if left standing for a prolonged period.

3. Parking indoors or covering the car

Car Covers
Before storing your car, it’s a good idea to give it a wash to prevent grime from building up and damaging the paintwork.

Remember to clean the tyres, as they tend to hold on to grease, as well as brake shavings and mud which can all cause damage over time, so be sure to clean these thoroughly at the end of the wash.

Rinse the car with free-flowing water before drying with a soft leather chamois or soft micro-fibre towel and finish with a good quality wax.

4. Protect the interior

Remember to clean the interior of your car if it’s going to be left for a long time. Organic debris such as food can rot over time, which at the very least means you’ll be returning to a bad smell, and in some extreme cases can cause damage to your car’s interior.


If your car has leather or coated fabrics, wipe dust away with a dry cloth regularly and for a deeper clean, use a damp cloth and gentle soap to rub the fabric down. Always soak up any leftover moisture with a dry cloth afterwards.

For other fabric seats, be sure to vacuum the material to prevent dust accumulation and never use harsh chemicals or household laundry soaps as these can cause discolouration. When getting out a stain, detergents and solvents can be used to get the mark out, but be careful to not use too much water as moisture can lead to damp and musty odours.

5. Exterior Protection

Before storing your car, it’s a good idea to give it a wash to prevent grime from building up and damaging the paintwork.

Remember to clean the tyres, as they tend to hold on to grease, as well as brake deposits and mud which can all cause damage over time, so be sure to clean these thoroughly at the end of the wash.
If the car has been standing make sure you tackle bird droppings quickly as the uric acid is quite high at 3.5 to 4 ph. The acidity can damage paintwork leaving unsightly rings.

Finally, rinse the car with free-flowing water before drying with a soft leather chamois or soft microfibre towel and finish with a good quality wax or polish.

These tips should help to keep your car in a sound mechanical state and protect it inside and out until you can regularly use it.  

There’s some further helpful video content available via the links below:


Finally, we hope you all stay safe and we wish you and your family good health. Thank you in advance for your support over the coming weeks and we look forward welcoming you back to the Pulman family soon to Deliver a fantastic customer experience.

In the meantime remember you can contact our online team for any advice during the lock down, just visit www.pulmangroup.co.uk for more information.

Please stay at home, protect the NHS and save lives.

Technician Roles At Pulman

Technicians at Pulman

At Pulman Group we are currently recruiting for Technicians. Find out about the role and the fantastic incentives available when you join the Pulman family.

Let’s start with a little introduction to Pulman. Pulman Group dates all the way back to 1998 with one site in Durham (Volkswagen); by 2008 a second Volkswagen dealership opened in Sunderland. In 2010 Pulman SEAT opened in Sunderland followed by the bespoke custom-built SKODA dealership in 2014 in Durham. A fifth dealership joined Pulman in 2020; Pulman SKODA Cramlington. We have sites based right across the North East and we now employ more than 250 people across the group ranging from Workshop to Valeter roles and Head Office to Sales roles!

We pride ourselves on delivering a fantastic customer experience to both our service and sales customers which is why all of our roles require a fantastic level of customer service. We are currently looking for Technicians to join our Pulman Volkswagen (Durham and Sunderland), SEAT and SKODA (Durham) teams!

Pulman Volkswagen Sunderland workshop

So why choose Pulman for your new Technician role? Aside from the growth of Pulman over the years there are many training and opportunities available should you wish to further your career.

Barclay Horton, Master Technician at Pulman Volkswagen, has progressed in his role since he joined the Pulman family nearly 8 years ago! Barclay has furthered his Volkswagen Master Technician role whilst at Pulman by attending High Voltage training and also undertook training to qualify as a SKODA Master Technician. In addition to this in 2014, Barclay was shortlisted to the top 4 in the UK for the Volkswagen Master Technician Qualification World Championship; he narrowly missed the final in Germany!

George Kenny, Master Technician at Pulman Volkswagen Durham, joined the Pulman family from the very beginning in 1998 as a Technician. By 2003 after vigorous training and exams he qualified to become a Master Technician. George still undergoes training to ensure his skills are kept to the highest of quality and meets both Pulman’s and Volkswagen’s standards. George holds a vast number of training qualifications including License Technician (2004), Group Specialist (2006) and High Voltage Technician (2010) to name a few. As well as a Master Technician, George is also one of the stars of our YouTube channel, watch his video back in 2014 with Pulman and Volkswagen where he simply describes everything you need to know about a cambelt/timing belt.

George Kenny from Pulman Volkswagen

(Pictured: George Kenny)

Graham Nixon, Technician at Volkswagen Sunderland, started his career originally as a valeter when he was 18 in 1986. He was then promoted to a Supervisor in the cleaning bay the same year (when the garage was previously owned by Mill Garages). When Pulman was acquiring the Mill Garage Site in 2008, Graham at the age of 40, started an evening course at college, where he spent two nights a week studying. Following on from his studies Graham achieved an NVQ Level 3 in Mechanical Vehicle Engineering and at the age of 40 he qualified as a Technician, which has now been his role at Pulman for the past 12 years!

When you join Pulman as a Technician there are fantastic incentives which come with the role alongside the training and progression opportunities. From your training you’ll become an authorised Volkswagen, SEAT or SKODA Technician (dependent on which branch you are based at) meaning you’ll know the ins and outs to diagnose, repair and service the brand’s products. Incentives at Pulman include a competitive salary, monthly & year-end bonus schemes, pension and incentive schemes and 22 days’ holiday!

Start your journey today at Pulman. We are looking for individuals who are excited about working with Volkswagen, SEAT and SKODA brands and the superb range of vehicles the brand has to offer. If this sounds like you or someone you know, apply today!

Pulman…The New Name For ŠKODA In Cramlington

Pulman SKODA Cramlington team formerly Silbury SKODA

Pulman are proud to announce the takeover of an already established family-run retailer in Northumberland, north of Newcastle.

Pulman Group have recently acquired the Silbury ŠKODA site in Cramlington, Northumberland (28th January 2020). Silbury ŠKODA has been established since 2006, and just like Pulman Group, a family-run retailer which already proves its values fit with the Pulman brand.

Video: Behind the scenes video shoot with The Social Co. & our new Pulman SKODA Cramlington team!

Pulman are not only welcoming the former Silbury showroom but have also welcomed all 28 staff members to join the Pulman family. The total number of employees now employed by Pulman exceeds 250 which truly emphasises that Pulman are one big family.

Although Cramlington is a new catchment area for the Group, Pulman have been well-established across Durham and Sunderland for the past 22 years therefore understands the market needs and customer demand across the North East.

Pulman SKODA Cramlington formerly Silbury SKODAInterior Pulman SKODA Cramlington formerly Silbury SKODA

Pulman Group’s award-winning experience of being a top ŠKODA retailer and their current relationship with ŠKODA UK provides a fantastic platform to launch the new showroom successfully.

Ian Buckle, Managing Director, speaking of the acquisition said “We knew this business was a fantastic fit to our family run business here in the North East. The culture we have found at this award-winning family business further confirms our confidence to invest and grow it to new levels.  We fully expect Pulman Skoda Cramlington to benefit hugely from our Group support functions and allow the customer focussed teams to deliver a fantastic Pulman customer experience.”

Signage for Pulman SKODA Cramlington formerly Silbury SKODA

Pulman History

Pulman Group have been a family-run retailer since 1998 which welcomed the first Pulman Volkswagen showroom in Durham. Whilst the showroom you see today on Abbey Road was being built, Pulman Volkswagen operated from a pop-up showroom with just 17 employees. The flagship Durham site was the first retailer in the UK to have a café inside the showroom (Café Dafté).

Fast forward 10 years and Pulman acquired Mill Garages on Newcastle Road in Sunderland in 2008 making it the second Pulman Volkswagen site across the North East. The site has undergone a major expansion of the used car forecourt, showroom refurbishment and became an authorised ŠKODA service repairer.

By 2010, Pulman attained Alexandra Bridge Cars and expanded the Pulman brand to offer SEAT. In 2019 the SEAT showroom underwent a huge showroom, external and workshop refurbishment with Pulman investing over £300,000. Pulman SEAT also became one of only twenty-two retailers across the UK to become CUPRA Specialists, and the only specialists in the North East.

16 years since the launch of Pulman was one of the most exciting years for the company with the launch of Pulman ŠKODA in Durham. Originally the ŠKODA showroom was a pop-up showroom which only showcased four models; this was located by the side of Pulman Volkswagen in Durham. Behind the scenes over a 2-year period the purpose-built ŠKODA showroom was being built in Belmont Industrial Estate. By 2016 the new showroom was open to the public after a £2,800,000 investment completed with Café Dafté; the second Café from Pulman.

Today, Pulman Group now have 5 sites based across the North East; Pulman Volkswagen (Durham and Sunderland), Pulman SEAT and CUPRA (Sunderland) and Pulman ŠKODA (Durham and Cramlington).

It’s no secret that Pulman Group deliver a fantastic customer experience, and this will only continue to the north of the Tyne and beyond.

Interior Pulman SKODA Cramlington formerly Silbury SKODA Accessories at Pulman SKODA Cramlington formerly Silbury SKODAExterior Pulman SKODA Cramlington formerly Silbury SKODA

Exterior Pulman SKODA Cramlington formerly Silbury SKODA Exterior Pulman SKODA Cramlington formerly Silbury SKODATo be kept up-to-date with the latest brand and model news from Volkswagen, SKODA, SEAT and CURPA, follow our social channels below:
Facebook: SKODA
Twitter: SKODA

WhatCar? Car Of The Year Awards 2020

Whatcar? Car Of The Year Awards 2020

The Volkswagen Auto Group brands all scooped a number of awards at the WhatCar? Car of the Year Awards 2020 which took place on 14th January 2020.

At Pulman Group we represent the Volkswagen, SKODA, SEAT and CUPRA brands, all of which took home a number of awards at the WhatCar? Car of the Year awards this year. Take a look at all of the trophies which were collected at the ceremony.


Volkswagen Polo

For the second year running the Volkswagen Polo has won the ‘Small Car of the Year’ award along with the price point award of ‘Best Small Car between £16,000 and £18,000’. The Polo comes with the latest safety technology features including Front Assist, City Emergency Braking, Blind Spot Detection with rear view camera and more. You’re never shy on entertainment with Car-Net App-Connect, simply connect your smartphone and you can access many of your apps on the digital screen in front of you such as maps, calls and music.

View the Volkswagen Polo

Whatcar? Car Of The Year Awards 2020 Polo

Volkswagen T-Roc R

The sporty and newly released T-Roc R trim picked up the ‘Sports SUV less than £40,000’ award and it’s not hard to see why! The 2.0 litre 300PS engine is capable of accelerating from 0-62mph in just 4.9 seconds which highlights the power this thrilling SUV offers. Standard equipment includes Active Info Display, Discover Navigation system, front and rear parking sensors, LED darkened rear light clusters, Lane Assist and 19″ ‘Pretoria’ alloy wheels.

View the T-Roc R

Whatcar? Car Of The Year Awards 2020 T-Roc R

Volkswagen Touran

The Volkswagen Touran was awarded the ‘Best MPV between £22,000 and £30,000’. The Touran is the perfect multi-purpose vehicle filled with family-friendly features. Due to its size, the MPV is perfect for larger families who like to embark on road trips across the country and Europe! Features to keep all passengers entertained include Composition Colour Radio, optional Cam-Connect to keep an eye on your passengers and pets in the back, Panoramic sunroof, Discover Navigation and more.

View the Touran at Pulman Volkswagen

Whatcar? Car Of The Year Awards 2020 Touran

Volkswagen Amarok

Overall winner of the ‘Pick-up of the Year’ for the second year running, the Volkswagen Amarok was also awarded the ‘Best Pick-up more than £35,000’. The Amarok pick-up offers the comfiest ride whilst at high speeds in comparison to its rivals along with the impressive 3.0 litre V6 engine. Features even on the standard trim (Amarok Trendline) include 17” Posadas alloy wheels, App-Connect, Cruise Control System (CCS), Climatronic air conditioning system and composition Media Radio with 6.33” touchscreen.

Whatcar? car of the year award Volkswagen Amarok


SEAT Mii Electric

It may be a small city car but the SEAT Mii Electric won a big award for ‘Small Electric Car less than £25,000’. The electric city car will offer up to 161 electric mile range (WLTP) with a top speed of 81mph. The new SEAT Mii Electric comes with new and updated features when compared to the combustion engines including heated front sports seats, LED wing mirror lights, 5” colour display and an updated dashboard design. The fully electric Mii will be coming to Pulman SEAT early 2020.

View the SEAT Mii Electric

Whatcar? Car Of The Year Awards 2020 Mii Electric



New in 2019, the SKODA Scala won the overall award for ‘Family Car of the Year’ along with the ‘Best Family Car for less than £20,000’. It beat off its rival scoring highly in comfort and interior space, offering a lot of rear head room and a large boot! Specification includes Cruise Control, Parking Distance Sensors, Audio Controls and much more.

View the SKODA Scala

Whatcar? Car Of The Year Awards 2020 Scala

SKODA Superb iV

The future is electric for SKODA with the Superb iV bringing home the ‘Plug-in Hybrid of the Year for less than £35,000’ award. The 1.4 TSI iV SE Technology engine which won the award, offers up to 34-mile electric range before the combustion engine kicks in to help. Specification includes heated front leather seats and satellite navigation. Plus the Superb iV was awarded the maximum 5 star EURO NCAP safety rating during vigorous testing.

View the SKODA Superb iV

Whatcar? Car Of The Year Awards 2020 Superb iV

SKODA Fabia & Fabia Estate

Both the Fabia and the Fabia Estate scooped price point awards at the WhatCar? Car of the Year awards. The Fabia won the ‘Small Car of the Year between £14,000 and £16,000’ and the Fabia Estate was awarded the ‘Best Estate Car less than £20,000’. Both Fabia models are equipped with the latest technology and safety features and offer ample space. Learn more about each model below.

View the SKODA Fabia and Fabia Estate.

Whatcar? Car Of The Year Awards 2020 Fabia Whatcar? Car Of The Year Awards 2020 Fabia Estate

SKODA Superb & Superb Estate

The SKODA Superb wasn’t shy with awards either, with the large hatchback awarded with ‘Executive Car of the Year for less than £30,000’ and the Superb Estate winning the overall category for ‘Estate Car of the Year’ alongside ‘Estate Car of the Year between £20,000 and £30,000’. Both models are well equipped, comfortable and roomy (front, rear and boot space) in comparison to their rivals. The Superb Estate offers an incredible 1,950 litre capacity when the rear seats are folded down. Plus if you have few 6ft tall passengers in your car, there’ll be no fighting for who is ‘shotgun’ as the rear seats are spacious enough for even the tallest of passengers to sit back in comfort!

View the SKODA Superb and Superb Estate.

Whatcar? Car Of The Year Awards 2020 Superb Whatcar? Car Of The Year Awards 2020 Superb Estate


The SKODA Kamiq was only released in the UK late 2019 but has picked up ‘Small SUV for less than £20,000’. The compact SUV beat off tough rivals due to its spacious interior offering a lot of rear leg room whilst still offering large boot space, as well as the interior offering higher quality plastics. The new Kamiq also does a fantastic job of smoothing out any road imperfections, making it a comfortable choice for an SUV.

View the SKODA KamiqWhatcar? Car Of The Year Awards 2020 Kamiq


With tough rivals to beat off, another SKODA SUV to win an award was the SKODA Karoq with ‘Family SUV between £20,000 to £30,000’. This SUV is truly known as a comfortable car with no other rivals offering such an indulgent and smooth ride. The handling of this family SUV is agile with accurate steering which makes it a fantastic drive. Add to this the practicality, there’s plenty of space options if you’re heading on a family holiday with the option of sliding the rear seats back and forth to further increase the boot space if needed.

View the SKODA Karoq

Whatcar? Car Of The Year Awards 2020 Karoq

All of the awards are well deserved for the Volkswagen brands. To find out more about the models available from Pulman, simply visit:
To be kept up-to-date with the latest brand and model news from Volkswagen, SKODA, SEAT and CURPA, follow our social channels below:
*All features mentioned are trim dependant, please check with our Specialists the specifications of your preferred trim.

Driving Home For Christmas

Driving home for Christmas driving tips

Many families will take to the roads this Christmas to meet relatives. Take a look at our top tips for staying safe on the roads this festive season…

Whether you’re heading home for Christmas, visiting family members afar or spending Christmas in a holiday home, it’s important that you check over your car before heading on these journeys and stay safe on the road during the festive period. Take a look at our top tips below.

Check The Weather & Traffic Before You Set Off

Although so far the UK weather has been quite mild, there may still be some risks of black ice and flooding. Make sure you check the weather the evening before you set off so you can plan your route and drive to the conditions. If there is going to be snow or heavy rainfall, drive slower and leave a larger distance between yourself and the car in front.

It’s also wise to check the traffic before you head off on your journey in case there are any accidents, flood warnings or road closures in place. It’s best to check with your local news or input the directions into Google Maps and Google will provide you with the quickest route.

Volkswagen on snow road

Keep Your Car Maintained

To ensure your car is ready for the cold winter months why not book your car in for a Pulman Winter Health Check for £20*. Included in the check is an Express Visual Check which identifies any health issues which may need fixing immediately or in the near future. Plus take home your own Winter Care Kit which includes De-Icer, Ice-Scraper and Screenwash. After your car has had its Winter Check at Pulman, it will receive a wash and vacuum.

Make sure all of your essential fluids are topped up such as your brake fluid, oil, Screenwash and check your tyres have enough air in them. As the evenings turn darker earlier during the winter months, make sure you check your lights too.

Pulman Winter Health Check

Avoid Driver’s Fatigue

If you’re travelling far this Christmas, ensure you have had plenty of sleep the night before, and if possible, switch the dedicated driver throughout the journey. If you do come across tired and you’re the only driver, take regular breaks at service stations for a quick drink and a bite to eat; it’s also wise to turn the heating down in your car now and again so it doesn’t get too stuffy!

When you’re driving through built-up areas such as towns and villages make sure you’re aware of your surroundings. During the festive period there are a lot more people on the streets enjoying Christmas celebrations and may not be as aware as you when walking near the road!

Tower bridge car traffic in London

Make Sure You Have Enough Fuel/Electric Range

If you’re heading on a long journey to spend Christmas with relatives, don’t leave your car short on fuel as some fuel stations close during the Christmas period. There’s nothing worse than driving around a new area searching for a petrol station plus you’ll find fuel pricier if you go to a service station just off the motorway.

If you own an electric vehicle, make sure you charge your EV until you’re about to leave (if you have wallbox installed at home or charge throughout the night). If you’re unable to charge at home, find your local EV station on Zap Map and use a rapid charger.

Petrol pump

Be Careful The ‘Morning After’

Many people enjoy a couple of drinks over the festive period but on the morning after if you know you’re going to be the dedicated driver, take it easy the night before and stop drinking early on. Between Christmas and New Year the police are more prone to breathalyse you; if you are the only one driving to meet relatives or friends, wait till later in the day after a good breakfast and lunch before you head off and remember we can all still have a good time without loads of alcohol!


Don’t Leave Gifts On Show

If you’re quickly running to the shops or at a service station before you head on your Christmas journey, make sure you don’t leave any gifts or valuables on show. Anything which looks expensive or wrapped in Christmas paper on show in your car will attract thieves, who may try to break into your car. To avoid the potential risk, place all gifts in the boot or if there is more than one of you travelling, ask if one of the adults wouldn’t mind waiting in the car.

Buys car park

Finally, from all of the team at Pulman, we wish you a Merry Christmas and a Happy New Year!

*Prices correct at time of article (23/12/19) and may be subject to change.

The New Volkswagen Mk8 Golf Coming Soon To Pulman Volkswagen

New Volkswagen Golf Mk8

The new Volkswagen Golf 8 was unveiled at the end of the October 2019 with a refreshed exterior and total interior redesign. Find out more about the design and features in our latest blog…

The new Volkswagen Golf 8 will join the family hatch category and will be the first model from Volkswagen to feature a e-TSI engine with a mild-hybrid system. The e-TSI uses a Lithium-ion battery to help power the engine at low speeds and reduces fuel consumption and emissions. The battery is recharged using energy from braking and coasting.

New Volkswagen Golf Mk8


The exterior of the new Golf is clean and sharp. The LED headlights are now narrower and the biggest change in comparison to previous generations is the front grille. The grille is a lot more prominent and sits lower which helps to increase the car’s performance. The bumper on the new Golf varies depending on the trim; the SEL trim will feature 3 distinctive fins spanning the width of the air intake, whereas the R Line features a more open front vent with R badging.

New Volkswagen Golf Mk8 lights

New Volkswagen Golf Mk8 badge and wheels

Round to the rear, the iconic C-pillar design since the 4th generation Golf remains however the rear now features more angular tail lights and the boot lid sports Golf lettering with the brand-new Volkswagen logo above.

New Volkswagen Golf Mk8 lights

new New Volkswagen Golf Mk8 badge and logo


Step inside the new generation Golf and you’ll be engulfed with innovation. The updated cockpit combines all of your settings and features and displays them all on the Discover System’s 10.25-inch screen. From this screen you can easily adjust the air conditioning, navigation, radio, driver assistance systems as well as your driving position. In addition to this there is a second 10-inch infotainment system which features a customisable display; you can position shortcuts and widgets in the desired positions.

interior maps of New Volkswagen Golf Mk8

The new generation 8 Golf comes with Head-Up Display which displays your speed and Adaptive Cruise Control on the wind shield. In addition to this, the Satellite Navigation and media is displayed on the digital cockpit in front of the steering wheel; this improves safety whilst driving as the driver’s eyes will still be on the road ahead.

Voice Control can also be used to amend Satellite Navigation routes as well as calculate new routes, access and call or message contacts in the address book, change the radio station and even set-up Cruise Control!

If you opt to choose the Ambient Lighting Pack, you have the choice of 32 colours to lighting your car with from blues and pinks to yellows and greens.


The new Volkswagen Mk8 Golf is full of advanced technology features to ensure journeys are smooth, safe and comfortable. One of the most innovative technology features to date for Volkswagen and included in the new Mk8 Golf is the Car2X Technology. With Car2X, if another car has this technology and it’s enabled, real-time data can be shared between the cars. To break it down into simpler terms, say there is a car with this technology stuck in a traffic jam ahead of you and your Golf is still cruising down the motorway approaching this traffic jam. The Car2X technology ahead of you will wirelessly connect and send the real-time data to your car, your car will then inform you to slow down as you are approaching a traffic jam.

New Volkswagen Golf Mk8

There are multiple Driver Assistance features including Adaptive Cruise Control, Park Assist and Travel Assist. Travel Assist ensures that you stay in your lane and during heavy traffic times, can automate acceleration and braking to make driving less tiring in these situations. In addition to Adaptive Cruise Control, there is an optional extra; Dynamic Cruise Control, this gives you the option of 3 types of Cruise Control (COMFORT, SPORT and ECO). Always stay connected in the new Golf 8 with We Connect from Volkswagen. Your smartphone connects with your car and from this keeps you updated with future car services as well as breakdown assistance contact and an online anti-theft alarm.

New Volkswagen Golf Mk8 unveil

The new Volkswagen Golf is rumoured to be on sale in the UK in spring 2020, although an official date from Volkswagen is still yet to be announced. There will be four trims available; the S, SE, SEL and R Line with a range of petrol and diesel engines, including the new e-TSI engine as mentioned previously.

If you would like to find out more about the upcoming Volkswagen Golf 8, contact your local Pulman Volkswagen dealership today. Keep up-to-date with the latest Golf news over on our social channels:
Facebook: Volkswagen